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HomeMy WebLinkAboutresolution.council.017-09RESOLUTION # (Series of 2009) A RESOLUTION APPROVING A CONTRACT BETWEEN THE CITY OF ASPEN, COLORADO, AND CIP PLANNER CORPORATION SETTING FORTH THE TERMS AND CONDITIONS REGARDING CAPITAL PROJECT PLANNING SOFTWARE AND AUTHORIZING THE CITY MANAGER TO EXECUTE SAID CONTRACT WHEREAS, there has been submitted to the City Council a contract between the City of Aspen, Colorado, and CIP Planner Corporation, a copy of which contract is annexed hereto and made a part thereof. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ASPEN, COLORADO: Section 1 That the City Council of the City of Aspen hereby approves that contract between the City of Aspen, Colorado, and CIP Planner Corporation regarding Capital Project Planning Software a copy of which is annexed hereto and incorporated herein, and does hereby authorize the City Manager of the City of Aspen to execute said contract on behalf of the City of Aspen. Dated: ~'~~- `~ ~'7`. ~G~~l ~~ °i i, Mayor I, Kathryn S. Koch, duly appointed and acting City Clerk do certify that the foregoing is a true and accurate copy of that resolution adopted by the City Council of the City of Aspen, Colorado, at a meeting held March 23, 2009. K ryn S. Koch, City Cler CIPAceTM Software Agreement This AGREEMENT is made by and between KeenologyTM Corporation dba CIPPlannerTM Corporation (hereinafter "LICENSOR") whose principal place of business is located in 2075 De La Cruz, Suite 115, Santa Clara, CA9505Q, and The Citv of Aspen, CO, 130 South Galena Street, Aspen, CO 81611 (hereinafter "LICENSEE"). This AGREEMENT is composed of the following Appendices: Appendix A Standard Software License Agreement Appendix B Statement of Work Appendix C Pricing and Payment Terms Appendix D Software Support and Maintenance Agreement This AGREEMENT and all attached appendices hereto represents the entire Agreement between the LICENSEE and LICENSOR and supersedes all prior communications, negotiations, representations or Agreements, either written or oral. This AGREEMENT may be amended only by written instrument signed by both LICENSEE and LICENSOR KeenologyTM Corporation by (~Au~thorized Representative): ~~'L-- Name: tom- 1~1.y` 7 i-{ ~;~J ~- Title: A~~-U~~Rl~llo~ Date: ~ (fir C~. 13 , ~ ~~ LICENSEE: City of Aspen, CO by ( rthori d Representative): ~y`/~~~ ~' Name: ~~[ ~ C` CSC. Title: Date: Address: City Hall, 130 Galena Street As en CO 81611 Page ii Appendix A: Standard Software License Agreement This Agreement (hereinafter "LICENSE AREEMENT") is made by and between KeenologyTM Corporation dba CIPPlannerTM Corporation (hereinafter "LICENSOR") whose principal place of business is located in 2075 De La Cruz, Suite 115, Santa Clara, CA95050, and the City of Aspen, CO, 130 Galena Street, Aspen, CO, 81611 (hereinafter "LICENSEE"), whose address is set forth at the end of this LICENSE AREEMENT. This LICENSE AGREEMENT shall be effective on the date it is executed by the last party to execute it (hereinafter "LICENSE EFFECTIVE DATE"). Grant of License: LICENSOR hereby grants you anon-exclusive and non-transferable right to use CIPAceTM So$ware, including help manual (online version), updates and bug fixes, provided all maintenance fees are current, and any additional modules licensed separately, which are specified in detail in the Statement of Work (hereinafter collectively "SOFTWARE"), solely for LICENSEE's own internal business purposes, subject to the terms and conditions of this LICENSE AGREEMENT. All rights not expressly granted to you are reserved by LICENSOR (and its affiliates if applicable). LICENSEE may not access the SOFTWARE if LICENSEE is a direct competitor of KeenologyTM Corporation, except with KeenologyTM Corporation's prior written consent. In addition, LICENSEE may not access the SOFTWARE for purposes of monitoring CIPAceTM Sofrware for, but not limited to, availability, performance or functionality for any competitive purpose. LICENSEE shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party CIPAceTM or the Content in any way; (ii) modify or make derivative works based upon CIPAceTM or the Content; (iii) create Internet "links" to CIPAceTM or "frame" or "mirror" any Content on any other server or wireless or Internet-based device; or (iv) reverse engineer or access CIPAceTM in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of CIPAceTM or (c) copy any ideas, features, functions or graphics of CIPAceTM LICENSEE may use CIPAceTM only for LICENSEE's internal business purposes and shall not: (i) send Spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing sofrware viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the Proprietary and Confidential [o CIPPIannerT^' Corporation Page iii integrity or performance of CIPAceTM or the data contained therein; or (v) attempt to gain unauthorized access to CIPAceTM or its related systems or networks. 2. Term of License: Subject to LICENSEE's payment of the applicable fee in the Annendix C: Pricing and Payment Terms, LICENSOR grants LICENSEE a nonexclusive and nontransferable right to use the Softwaze. The Software may be installed on multiple computers and its use is limited to the LICENSEE. It may not be used by any third party on LICENSEE'S behalf. This term is also subject to the Grant of License above and subject to the Termination clause below. 3. Intellectual Property Notice: LICENSOR alone shall own all right, title and interest, including all related Intellectual Property Rights, in and to the Softwaze, Documentation and all copies (in whole or part), any suggestions, ideas, enhancement requests, feedback, recommendations and other information prodded by LICENSEE or any other party relating to CIPAceTM. The Software including Documentation is proprietary and is protected by copyright, patent and/or trade secret law. All proprietary notices incorporated in or fixed to the Softwaze including the Documentation shall be duplicated by LICENSEE on all copies or extracts thereof and shall not be altered, removed or obliterated. LICENSEE'S use of the software and associated documentation is subject to the applicable copyright and patent laws and the express rights and restrictions of this LICENSE AREEMENT This LICENSE AGREEMENT is not a sale and does not convey to you any rights of ownership in or related to CIPAceTM and the Intellectual Property Rights owned by CIPPIannerTM Corporation. The CIPPlannerTM Corporation name, the CIPPlannerTM Corporation logo, and the product names associated with CIPAceTM aze trademazks of CIPPlanner Corporation, and no right or license is granted to use them. 4. Restrictions: LICENSEE may not remove any copyright, trademark, or other proprietary notices from the Software. LICENSEE may not reverse engineer, decompile, or disassemble the Softwaze. Except as expressly provided under these license terms, nothing herein shall be construed as granting LICENSEE any license or other right, by implication or otherwise, under any patent, copyright, trademark, trade secret or other proprietary right of LICENSOR or its corporate pazent. LICENSEE may not continue to use the Software upon expiration or termination of LICENSEE'S license rights. 5. Responsibilities: Proprietary and Confidential to CIPPIannerT"' Corporation C' n ~ Page iv You are responsible for all activity occurring under your use of the Software and shall abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with your use of CIPAceTM, including those related to data privacy, international communications and the transmission of technical or personal data. You shall: (i) notify LICENSOR immediately of any unauthorized use of the Software or any other known or suspected breach of security; (ii) report to LICENSOR immediately and use reasonable efforts to stop immediately any copying or distribution of Softwaze that is known or suspected by you or your users; and (iii) not impersonate another CIPPlannerTM Corporation user or provide false identity information to gain access to or use CIPAcernr LICENSOR does not own any data, information or material that you submit to CIPAceTM in the course of using CIPAceTM ("Customer Data"). LICENSEE, not LICENSOR, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Customer Data, and LICENSOR shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Customer Data. LICENSOR reserves the right to withhold, suppress and/or discard the License without notice for any breach, including, without limitation, your non-payment. Upon termination for cause, your right to access or use CIPAceTM immediately ceases, and LICENSOR shall have no obligation to maintain your License Key. 6. Warranties and liabilities: LICENSOR represents and warrants that it will provide the Software in a manner consistent with general industry standards reasonably applicable to the provision thereof and that the Software will perform substantially in accordance with LICENSOR's User Manual documentation under normal use and circumstances. LICENSOR warrants and represents to LICENSEE that: For a period of Ninety (90) days from the date of installing the Softwaze in LICENSEE's production server, the Software will substantially conform to the documentation provided for the version of Software licensed under normal use and circumstances and that the LICENSOR will provide the Software in a manner consistent with general industry standards reasonably applicable to the provision thereof. • The Software media shall be free of defects. LICENSEE'S sole remedy in the event of nonconformity of the Software at LICENSOR's option will replace the defective Software or refund the amount paid for the defective Softwaze. LICENSEE represents and warrants that LICENSEE does not provide any false information to gain access to the Softwaze. Proprietary and Confidential to CIPPIannerTM Coryoration ~' P 1 1 Page v NO OTHER WARRANTY, EXPRESS OR IMPLIED, IS MADE WITH RESPECT TO THE SOFTWARE, DOCUMENTATION OR SERVICES TO BE SUPPLIED HEREUNDER; INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON- INFRINGEMENT. NO WARRANTY IS MADE REGARDING THE RESULTS TO BE OBTAINED FROM ANY SOFTWARE OR SERVICES OR THAT ALL ERRORS IN THE SOFTWARE WILL BE CORRECTED, OR THAT THE SOFTWARE'S FUNCTIONALITY WILL MEET LICENSEE'S REQUIREMENTS. LICENSEE acknowledges its responsibility to regularly back-up data and to adequately test prior to deployment each production version of the Software in a configuration that reasonably simulates LICENSEE's planned production environment. THE TOTAL LIABILITY, IF ANY, OF LICENSOR OR ITS PARENT AND AFFILIATES INCLUDING BUT NOT LIMITED TO LIABILITY ARISING OUT OF CONTRACT, TORT, BREACH OF WARRANTY, CLAIMS BY THIRD PARTIES OR OTHERWISE, SHALL NOT IN ANY EVENT EXCEED THE FEES PAID BY LICENSEE FOR THE SOFTWARE OR SERVICES WHICH GIVE RISE TO THE CLAIM. NEITHER LICENSOR NOR ITS PARENENT AND AFFILIATES SHALL BE LIABLE FOR LOSS OF PROFITS, LOSS OR INACCURACY OF .DATA, OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 7. Termination: Either Party may terminate this LICENSE AGREEMENT immediately upon written notice for the material breach of the other Party, which material breach has remained uncured for a period of thirty (30) days from the date of delivery of written notice thereof to the breaching Party. LICENSOR may also terminate this LICENSE AGREEMENT, any licenses granted and. any related services performed hereunder immediately for a breach of its Intellectual property rights and LICENSEE's default of payment to LICENSOR. 8. Assignment; Change in Control: This LICENSE AGREEMENT may not be assigned by you without the prior written approval of LICENSOR but may be assigned without LICENSEE'S consent by CIPPlannerT"' Corporation to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. Any actual or proposed change in control of LICENSEE that results or would result in a direct competitor of LICENSOR and its affiliates or parent directly or indirectly owning or controlling 50% or more of LICENSEE shall entitle LICENSOR to terminate this LICENSE AGREEMENT for cause immediately upon written notice. 9. Export Controls: Proprietary and Confidential [o CIPPIannerT^' Corporation Page vi LICENSEE is responsible for compliance with all applicable export or re-exports control laws and regulations if LICENSEE exports this software. 10. General: This LICENSE AGREEMENT shall be construed, interpreted and applied in accordance with the laws of the State of California, without regard to the principles of conflicts of laws. This LICENSE AGREEMENT constitutes the entire agreement between LICENSOR'and LICENSEE, and supersedes any other communications or advertising relating to the software. IF YOU ARE ENTERING INTO THIS LICENSE AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY. LICENSOR by (Authorized Representative): L _~ LICENSEE: Ashen, CO by (Authorized Representative): Name: ~(~IL~ZI-(~t~Jt>r Title:~~~~10IJ5 Date: ~19n5C~n 13, 2e~o~ Name: Title: Date: Address: City Hall, 130 Galena Street Aspen, CO 81611 Proprietary and Confidential to CIPPlanner*'" Corporation Page vii Appendix B: Statement of Work Introduction CIPPlannerTM Corporation will deploy and implement its CIPAceTM Enterprise Software Application for 'the City of Aspen, CO_130 Galena Street, Aspen, CO 81611_(hereinafter "LICENSEE"). This Statement of Work (hereinafter "SOW") defines the scope of the Software and the related Implementation and Training Services (hereinafter "SERVICES") to be delivered to LICENSEE. Upon acceptance by both LICENSEE and CIPPIannerTM Corporation, any changes or modifications to this SOW will follow the Change Control Process (hereinafter "CCP") as defined in attachment I of this SOW. All approved Change Orders will become attachments to the original approved SOW, which will then form the new baseline upon which future changes will be measured. Licensing License is for 5 Concurrent Licenses CIPPlannerTM Corporation offers license of its CIPAceTM Enterprise Softwaze Application to LICENSEE in accordance with the CIPPlannerTM LICENSE AGREEMENT. The licenses purchased by LICENSEE aze listed as below. Module Group Standard Portfolio Planning Advanced Planning Standard Fund /Budgeting Advanced Fund /Budgeting Standard Reporting Advanced Reporting Standard Utilities Advanced Utilities Module Pro'ect Sco in Pro'ect Rankin Pro'ect Filterin Pro osal M mt Multi le Scenarios Fund Mana ement Fund Allocation Ca ital Bud et M mt Line Item Promotion Bud etin Fund Grou M mt Standard Re ortin Custom Re ortin Anal tics User Mana ement Standard Classifications User Access Confi Standard Utilities Custom Field M mt Advanced Classification Smart Text M mt RFP Required X X X X X X X X X X X X X X X X X X X Proprietary and Confidential to CIPPIannerT"' Coryoration Page viii Project Management Advanced Project Management Documentation Mgmt Workflow Engine Project Hierarchy Audit Trail Schedule 8 Resource Pro ect Dashboard Pro ect Financials Risks and Issues Purchase Order Mana ement Contract Mana ement Documentation M mt Workflow En ine Project Hierarch 3rd Pa Inte ration Conn MS Project Inte ration GIS GIS Inte ration Char e T ler Eden Financials X X X X X X X X X X X X Schedule The implementation rollout will commence upon Notification to Proceed (NTP) from LICENSEE. Implementation is scheduled to be concluded by June 30, 2009 assuming an NTP is received by CIPPlannerTM no later than March 27, 2009 and that there are no unforeseen events that would adversely impact the schedule provided. CIPAceTM will issue an implementation schedule based on the initial understanding of the implementation requirements by LICENSEE and CIPPlannerTM. Any modifications to the schedule must be approved by both CIPPlannerT"I and LICENSEE. Any new schedules will then override the standard project schedule. Software Configuration Software Configuration enables CIPPlannerTM to configure the CIPAceTM application to be consistent with the desired business processes and environment as defined by LICENSEE, up to the extent as allowed by the built-in configurability of CIPAceTM Software without requiring softwaze code changes. Depending on the project needs, one to three configuration setup analysis meetings may be held between LICENSEE and CIPPlannerTM to define configuration setting of CIPAceTM Softwaze. Software Configuration meetings will define the configuration of the following: smart texts, which are nomenclatures of the Software custom fields Proprietary and Confidential [o CIPPIannerT"' Corporation Page ix • classifications • standard dropdown boxes • user roles and responsibilities in terms of the data that each role needs to manage and view and the underlying processes associated with it reporting needs key user profiles including such things as name, position, contact information and email addresses • business rules and metrics to be measured. This would include workflow, approval cycles, alerts (ie: schedule, cost, modifications, etc.), key performance indicators (KPIs). • standardized LICENSEE reports required that are not provided in the CIPAceTM application • reports within the Library of the CIPAceTM Softwaze that require modification • other customization features under the utility menu of the CIPAceTM Software CIPPlannerTM will to the best of its ability configure CIPAceTM to be consistent with the documentation based upon the existing software's configurability. Configuration or change requirement that will require source code changes of the Software will not be covered under Software Configuration. With the exceptions of those listed under Pre-approved Customization section of this document, these changes will go through the Change Control Process to implement. Requirements that go through the CCP will be evaluated by CIPPlannerTM for cost and schedule impact to implement CIPAceTM Softwaze. As apre-requisite to the first Softwaze configuration setup analysis meeting: • CIPAceTM Softwaze implementation teams at both LICENSEE and CIPPlannerT"''s organizations are formed; • LICENSEE will receive basic training on CIPAceTM Softwaze; • LICENSEE will gain access to a trial, standard off-the-shell CIPAceTM Software; • LICENSEE will provide Capital Improvement Program (hereinafter "CIP") business process documentation and diagrams. Du> ing a software configuration setup analysis meeting, LICENSEE will describe the roles and responsibilities and key processes in managing CIP; CIPPlannerTM project manager will demonstrate how CIPAceTM Software may be utilized in managing the processes described. During such interactions, configuration decisions are made and possible gaps between actual process and software functionalities are documented for further analysis. Please notice that LICENSEE may choose to configure the above items using built-in software management features after accepting the CIPAceTM Software instead of configuring them during the Softwaze implementation process. Migration of data Proprietary and Confidential to CIPPIannerT"' Corporation Page z Migration of data utilizing a single compatible electronic source (template to be provided) will include transferring the historical CIP Planning data and financial data into the CIPAceTM application. This will be completed prior to final deployment of the application and will be done for all departments/divisions identified for application rollout. LICENSEE will provide historical data to CIPPlannerTM for migration into the CIPAceTM. If data are provided in a format in compliance with the template provided by CIPPlannerTM CIPPlannerTM will migrate data once for LICENSEE as part of the standard software implementation service. If LICENSEE provides additional versions of the data for CIPPlannerTM to migrate, the effort may be quoted by CIPPlannerTM and presented to the LICENSEE for consideration. If data aze provided in a format other than that stipulated by CIPPlannerTM, the effort may be quoted by CIPPlannerTM and presented to the LICENSEE for consideration. Upon completion of the migration, LICENSEE will go through a data validation and user acceptance test prior to "Go Live" for accuracy and completeness. Reports Other than the standard reports included in CIPAceTM Softwaze, CIPPlannerTM will emulate the specific existing LICENSEE reports as listed below: CIPPlannerTM will provide emulation of up to 5 Custom Reports. List report sample and spec here: Additional reports will be processed through the Change Control Procedure. The effort will be quoted by CIPPlannerTM and presented to the LICENSEE for consideration. Third Party System Integration CIPPlannerTM will provide the following Integration services for any agreed upon third party applications: • System architecture analysis Development of a Requirements Specification • Develop and implement integration with third party applications The following third party applications will be integrated with CIPAceTM Software: List third party system integration and scope here: Tyler Eden Financial Proprietary and Confidential [o CIPPIannerT^' Corporation Page xi Scope: The data exchange mechanism -one-way, two-way, or batch etc. Automatic or manual Data elements to be exchanged for the integration. Pre-approved Customization CIPPlannerTM agrees to make the following customizations of CIPAceTM Software without any additional cost impact on LICENSEE: There are no known customizations at this time Testing CIPPlannerTM will set up a CIPAceTM testing/training Environment for the purpose of data migration integrity testing, user acceptance testing and training. Any CIPAceTM testing/training environments will be removed after the launch of the CIPAceTM production environment. CIPPlannerTM will not be responsible for any data in the testing/training environments. Training Training will be provided in conjunction with the production system rollout. Please choose one of the training methods below: U Training will be segmented for all user groups based on the functional focus (Total- User-TraininMg). Total user training will not exceed two (2) days with up to two (2) CIPPlannerT consultants provided. (__) In lieu of the Total User Training, Train-the-Trainer (TTT) training will also be provided to designated Super Administrators. Total training for the trainer will not exceed two (2) days with up to two (2) CIPPlannerTM consultants provided. (__) A combination of Total-User-Training and TTT will be provided to LICENSEE. Total training will not exceed two (2) days with up to two (2) CIPPlannerTM consultants provided. LICENSEE will attend the defined Training Program which may include: Walk-through demo of CIPAceTM ^ Online training Proprietary and Confidential [o CIPPlanner*^' Corporation Page xii ^ Onsite training LICENSEE'S Super Administrator(s) will develop standard operating procedures and specific training/user manuals for each functional user group that fits the LICENSEE'S specific organizational needs. When completed, the Super Administrator(s) will then be responsible for conducting training for each user group following the standard operating procedures and user manuals for that user group. CIPPIannerTM representative(s) will be available at additional cost to present in providing support and assistance in such training sessions. Deliverables Deliverables for implementation will be as defined and will be delivered consistent with the rollout schedule. Deliverables include the following: Software CIPPlannerTM grants LICENSEE anon-exclusive, non-transferable right to use the CIPAceTM Softwaze based on licenses purchased by LICENSEE. Documeutatiou • Configuration Analysis Document • Requirements Analysis Report • System Integration Specification • Standard training and User Manuals Documentation will be provided in electronic format. User Acceptance Test Scripts The completion of the User Acceptance Tests signals the acceptance of the CIPAceTM software application by LICENSEE. CIPPlannerTM Corporation is responsible for the repair of functionality due to any critical or non-critical tests. Successful completion is defined as the 100% passing of all critical User Acceptance Test scripts as defined by CIPPlannerTM Corporation and accepted by LICENSEE. Help Files Help files will be provided with the CIPAceTM software application. They will be accessed via the application web browser. Help files will be editable by designated LICENSEE users. Proprietary and Confidential to CIPPIannerT"' Corporation Page xiii Client Responsibilities LICENSEE will participate as well as provide adequate resources as required in support of the implementation of the CIPAceT'" software. Approvals CIPPIannerTM Corporation by (authorized representative): Name /Title Signature Date Name /Title Signature Date Name /Title Signature Date City of Aspen, Colorado Fill in LICENSEE'S legal name here by (auth`orized representative): ~telJe b' ~'v T~ Name /Title U Signature Date Name /Title Signature Date Name /Title Signature Date Proprietary and Confidential to CIPPIannerT"' Corporation Page xiv Appendix C: Pricing and Payment Terms Please refer to the Proposal made to the LICENSEE by CIPPlannerT"' Corporation dated March 5, 2009 for specific details (Attachment I). Following is the summary information: Pricing is based on 5 Concurrent Licenses LICENSEE shall compensate LICENSOR for software products purchased which aze specified in the License Agreement (Appendix A) and the Statement of Work (Appendix B) as follows: Software Licensing: Licensing for the CIPAceT"' Softwaze to be deployed for the LICENSEE shall be in accordance with the Statement of Work (Appendix B). Licensing Fee: $ 112,100.00 Software Support and Maintenance: Support and Maintenance shall be provided by the LICENSOR in accordance with the Support and Maintenance Contract contained herein (Appendix D). Support and Maintenance fee shall be calculated based on 18% of the Licensing Fee plus any customizations and integrations performed by the LICENSOR at the request of the LICENSEE. The Support and Maintenance fee for the first year is deferred until January 1, 2010 at which time it will be due in full. Travel: Estimate three 3 trips NTE $ 7,000.00 LICENSEE will be billed at actual cost of the trips not to exceed the above amount. Training: Two ~ days Onsite Training and four ~ hours online training are included as part of the software implementation. Additional training may be provided at the prevailing rate at the time plus applicable travel expenses. The current rate is $150.00 per man hour. The format for training is defined in the attached Statement of Work (Appendix B). Proprietary and Confidential to CIPPIannerT"' Coryoration ~PLI.~NNER Supplemental Services: Page xv These services shall be defined in the Statement of Work (Appendix B), and cost shall be billed at actual cost at the prevailing rate at the time. The current rate is $150.00 per man hour. Services Software Implementation $ Incl Configuration Analysis $ 3,500.00 Tyler Eden Integration (NTE) $ 10,000.00_ Total Services $ 13,500.00 Total License, Services and Travel $132,600.00 Change Order: The costs of implementing the Change Order and its financial impact on the Licensing Fee and the corresponding Support and Maintenance Fee will be evaluated by LICENSOR on a case by case basis when it occurs. Quotes shall be provided to LICENSEE after LICENSOR's evaluation and approval of the Change Order. Any expenditure for services or products rendered above and beyond identified amounts set forth above must be renegotiated between the parties and approved by LICENSEE and LICENSOR. II. Payment Terms A. LICENSOR: On a monthly basis, unless otherwise agreed to by LICENSOR and the LICENSEE, LICENSOR shall submit an invoice to the LICENSEE requesting payment for travel expense reimbursement and any supplemental services specified in Statement of Work (Appendix B) and Change Order which payment terms are not specified set forth above, due hereunder. Invoices shall be submitted to the LICENSEE with address of B. LICENSEE: LICENSEE shall list the invoice number(s) on the payment. C. Time for Payment: Proprietary and Confidential to CIPPIannerT"' Corporation Page zvi The LICENSEE shall make payment to LICENSOR of all sums properly invoiced as provided in Paragraph I set forth above, based on the terms defined as follows: Software Licensing Fees: Twenty five percent (25%) of the total licensing fee is due upon the LICNESE AREEMENT is signed. Fifty Percent (50%) shall be due upon completion of migration of data., and the remaining twenty five percent (25%) upon software acceptance in the production server of the LICENSEE. Support and Maintenance Fees: Annual Support and Maintenance Fees for the first year is due on January 1, 2010 for the full amount. Subsequent years' Support and Maintenance Fees shall be due upon this anniversary date of the subsequent years. Travel Expense Reimbursement: Full amount is due within fifteen 15 days of receipt of the invoice. Training: Subsequent training not included with the installation is due in the full amount upon the commencement of such training. Change Order Fees: Fifty percent (50%) is due upon the approval of the Change Order. The remaining fifty percent (50%) is due upon installation of the Change Order in LICENSEE'S production server. Supplemental Services: Fifty percent (50%) is due upon the acceptance of the service order or contract, whichever is earlier. The remaining fifty percent (50%) is due upon the completion of the service, which is defined in the Statement of Work (Appendix B). D. Interest for overdue payment: 1.5% interest per month (18% annually) shall be charged to all overdue invoices. Proprietary and Confidential to CIPPIannerT"' Corporation Page zvii Appendix D: Software Support and Maintenance Contract This Software Support and Maintenance Contract (hereinafter "CONTRACT") is made by and between KeenologyTM Corporation dba CIPPlannerTM Corporation (hereinafter "LICENSOR") whose principal place of business is located in 2075 De La Cruz, Suite 115, Santa Clara. CA95050, and Aspen, Colorado, 130 Galena Street, Aspen CO 81611 (hereinafter "LICENSEE"), whose address is set forth at the end of this CONTRACT. This CONTRACT shall be effective upon installation of the software product into LICENSEE'S production server (hereafter "Support and Maintenance Effective Date"). 1. Software Support and Maintenance to be provided 1.1. For the CIPAceTM Software that is specified in the License Agreement dated on this _ day of , 20 1.2. Advice and assistance through telephone support are available during normal working hours (8:00 AM to 5:00 PM PST) Monday to Friday excluding statutory holidays. 1.3. Support is available by phone at 408-213-0135 or email at support ~,CIPPlannerTM.com. This support is provided to the LICENSEE on a "best efforts" basis, and may include suggestions for short term "work around" solutions, and/or the provision of modifications to the software or documentation as deemed appropriate by CIPPlannerTM. This support does not provide support cover for any hardware (i.e. computers, sample makers etc.) or third-party software products supplied by any other third parties. It is the customer's sole responsibility to take steps to source the necessazy cover for such items. 1.4. Program upgrades to the software and documentation licensed under the Software License Agreement will be famished on request or when released by CIPPlannerTM CIPPlannerTM's policy is to utilize the Internet for software distribution and installation support. Users requiring media will be responsible for both media and shipping costs. Users who require onsite installation service by a CIPPlannerTM technician will be responsible for the technician's travel expenses and travel time to be chazged at the prevailing rate of the time. 1.5. Software minor upgrades, patch releases and installation assistances to all versions of CIPAceTM Software are made available at no additional cost, other than as described above, to users with a current Support and Maintenance Contract. 2. LICENSEE Obligations All materials supplied under this CONTRACT are supplied under the same terms and conditions as contained in LICENSOR's Software License Agreement (Appendix Al and are to be used for the sole purpose of upgrading existing systems for which the LICENSEE has a valid Software Support and Maintenance Contract. Proprietary and Confidential [o CIPPIannerT"' Corporation Page xviii 3. Duration and Consideration 3.1. The duration of this CONTRACT shall be for a period of twelve months from the Support and Maintenance Effective Date. Unless notified otherwise, LICENSOR will automatically extend the CONTRACT every yeaz for one additional year and invoice the LICENSEE accordingly. In the event of a revised fee LICENSOR will inform the LICENSEE not less than thirty (30) days before renewal is due. 3.2. This CONTRACT may be terminated by the LICENSEE subject to the following provisions. LICENSEE must notify LICENSOR of intention not to renew no less than thirty (30) days before the annual renewal date. 3.3. If the LICENSEE fails to remit charges due to LICENSOR by the due date, LICENSOR's obligations to the LICENSEE under the terms of this CONTRACT cease immediately. 3.4. If this CONTRACT lapses, as in 3.3. above, LICENSOR reserves the right to charge a fee for the reinstatement of the CONTRACT. The fee for this will be payment of all overdue maintenance and an additional chazge based on 10% of the current Support and Maintenance CONTRACT list price. 4. Price and Terms of CONTRACT The price for the Support and Maintenance service is 18 % of the license fee that is specified on the Appendix C: Pricing and Payment Terms. Payment for Maintenance and Support is due annually on the anniversary date of the CONTRACT. Change Order that impacts the number of license and / or involves programming by LICENSOR which may include but not limited to softwaze customization, custom reports and software integration shall be included in the basis for calculating the Support and Maintenance fee. The Support and Maintenance fee for the Change Order portion is effective upon the software of the Change Order is installed in the production server of the LICENSEE. 5. Limitation of Liability In no event will LICENSOR be liable for any damages, including loss of profits, or any other direct, indirect, incidental or consequential damages, arising from the use of, or the inability to use, the software. If LICENSEE violates the clauses in the License Agreement, and if LICENSEE makes any changes to the CIPAceTM softwaze including but not limited to programming and database codes of CIPAceTM softwaze, this Support and Maintenance Contract between LICENSOR and LICENSEE will become void. LICENSOR will not be held responsible for fixing any Proprietary and Confidential to CIPPlanner*^' Cotpora[ion Page xix bugs or software problems that are caused by such violation and changes. LICENSEE will be responsible for paying the outstanding Support and Maintenance fees to LICENSOR up to the termination notification date issued by LICENSOR. 6. Governing Laws This CONTRACT will be governed by the Laws of the State of California, USA. 7. Correspondence Any materials or communications sent to the LICENSEE by LICENSOR under this CONTRACT will be sent by first class letter post, Internet Email or facsimile. LICENSOR LICENSEE: City of Aspen, Colorado by (Authorized Representative): by (Authorized Representative): Name: C~~ ll,~ LHA~~ Title: ~.~ ~ ~~ ~(rt~~tlt~,15 Date: ~Ar~ ~3~ ~-vo~ Name: Title: 2 Date: 3 ~ Address: Cit of As en CO City Hall, 130 Galena Street Aspen, CO 81611 Proprietary and Confidential [o CIPPIannerT"' Corporation