HomeMy WebLinkAboutFile Documents.520 N 8th St.0217.2018 (2).ARBKOWNER’S MANUAL
230V 60Hz Model
AquaTerra OWNER'S MANUAL
230V Systems
Locating the Spa Serial Number:
The spa serial number label is located inside the equipment compartment. Equipment
compartment access panel is below the spas 4-button topside control panel. Write your spa
information in the space provided.
DATE PURCHASED:
PURCHASED FROM:
SPA MODEL:
SERIAL NUMBER:
Please read this Owner’s Manual carefully, as it is designed to provide you with the information
you will need to ensure the safe, secure use of your spa.
IMPORTANT: AquaTerra reserves the right to change specifications
and/or design without notification and without any obligation.
SPA SPECIFICATIONS
Model Spa
Seating
Length Width Height Dry
Weight
Gallons Electrical
Specs 60Hz
Fairfax™6 person 84"84"36"818 LBS.330 230V
Fairfax™ NL 6 person 84"84"36"818 LBS.330 230V
Ventura™6 person 89"89"36"918 LBS.380 230V
CAUTION
DO NOT OPERATE SPA BEFORE READING THIS MANUAL
Failure to read this manual and follow its instructions may result in unsafe operation and or
permanent damage to your portable spa.
Most cities, counties, states, and countries require permits for exterior construction and electrical
circuits. In addition, some communities have codes requiring residential barriers such as fencing
and/or self-closing gates on the property to prevent unsupervised access to a pool or spa by
children. Be sure to check with your local agencies for specific requirements.
If you need additional information and/or assistance, please consult your local contractor.
Owner's Record
Thank you for choosing an AquaTerra Spa. Visit our web site at AquaTerraspas.com. for
more information including service parts.
See Page 7
TITLE PAGE
TABLE OF CONTENTS
CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS ................................................................................................................................1
IMPORTANT SPA INSTRUCTIONS ........................................................................................................................................4
INSTALLATION
PLANNING A LOCATION FOR YOUR SPA............................................................................................................................5
PLACING THE SPA ....................................................................................................................................................................6
EQUIPMENT ACCESS
EQUIPMENT ACCESS PANEL ................................................................................................................................................7
ELECTRICAL REQUIREMENTS
ELECTRICAL REQUIREMENT ................................................................................................................................................8
ELECTRICAL WIRING DIAGRAM FOR 230V USE ..............................................................................................................9
CONTROL PANEL OPERATION
DISPLAY OVERVIEW ..............................................................................................................................................................10
TEMPERATURE ADJUSTMENT (80°F-104°F/26°C-40°C) ................................................................................................10
JETS OPERATION ...................................................................................................................................................................11
MULTI COLOR LED LIGHT .....................................................................................................................................................11
ON/OFF .......................................................................................................................................................................................11
PROGRAM ................................................................................................................................................................................12
DIAGNOSTIC LCD MESSAGE .............................................................................................................................................13
COMPONENT OPERATION
SPA COMPONENT OPERATION ..........................................................................................................................................14
MUSIC ........................................................................................................................................................................................14
FILL-UP AND START-UP INSTRUCTIONS
FILLING THE SPA WITH WATER ..........................................................................................................................................15
APPLYING POWER ..................................................................................................................................................................15
ADDING START-UP CHEMICALS
WATER CHEMISTRY GUIDELINES .....................................................................................................................................16
SPA MAINTENANCE
FILTER CARTRIDGE MAINTENANCE .................................................................................................................................17
SURFACE CARE ......................................................................................................................................................................18
COVER CARE ...........................................................................................................................................................................18
CABINET CARE .......................................................................................................................................................................18
DRAINING OR WINTERIZING
DRAINING YOUR SPA ............................................................................................................................................................19
WINTERIZING YOUR SPA ......................................................................................................................................................19
TROUBLESHOOTING PROCEDURES
NO COMPONENT OPERATION ............................................................................................................................................20
PUMP DOES NOT OPERATE, BUT THE LIGHT DOES ....................................................................................................20
POOR JET ACTION ..................................................................................................................................................................20
WATER IS TOO HOT ................................................................................................................................................................20
1
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
AVOIDING THE RISK TO CHILDREN
DANGER:
• RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at
all times. Children should be supervised to not use the spa as a toy.
WARNING:
• To reduce the risk of injury, do not permit children to use this product unless they are closely
supervised at all times.
• To reduce the risk of injury, lower water temperatures are recommended for young children. Children
are especially sensitive to hot water.
DO:
• Make sure you always lock the child resistant locks after using the spa for your children’s safety.
Every spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety
Covers.
• Test the water temperature with your hand before allowing your child to enter the spa to be sure that
it’s comfortable. Children are especially sensitive to hot water.
• Remind children that wet surfaces can be very slippery. Make sure that the children are careful when
entering or exiting the spa.
DON’T:
• Allow children to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
AVOIDING THE RISK OF ELECTROCUTION
Risk of Electrocution
• Connect only to a grounded source.
• Do not bury the power cord. A buried power cord may result in death or serious personal injury due
to electrocution if direct burial-type cable is not used, or if improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the control box inside the unit to permit
connection of a minimum No. 10 AWG solid copper bonding conductor between this point and any
metal equipment, metal water pipe, metal enclosures of electrical equipment, or conduit within five
feet (1.5 m) of the unit as needed to comply with local requirements.
WARNING:
• Your spa is must use a Ground Fault Circuit Interrupter for user and equipment protection. To ensure
proper operation of this important safety device, test according to the following instructions per
electrical configuration.
SAFETY INFORMATION
2
230 VOLTS:
• A ground terminal is provided on the control box. To reduce the risk of electric shock, connect this
terminal to the grounding terminal of your electrical service or subpanel with a continuous green,
insulated copper wire. The wire must be equivalent in size to the circuit conductors supplying the
equipment. In addition, a bonding terminal (pressure wire connector) is provided on the outside of
the control box for bonding to local ground points. To reduce the risk of electric shock, this connector
should be bonded with a No. 8 AWG (8.4 mm²) solid copper wire to any metal ladders, water pipes,
or other metal within 5 feet (1.5 m) of the spa to comply with local requirements. The means of
disconnection must be readily accessible, but must be installed at least 5 feet (1.5 m) from the spa.
• Your spa requires a suitably rated circuit breaker to open all ungrounded supply conductors.
• Your spa must have a ground fault circuit interrupter in an electrical subpanel. Before each use of
the spa and with the unit operating, push the TEST button on the breaker. The switch should click
over to the “Trip” position. Wait 30 seconds and reset the GFCI breaker by switching it completely
off and then completely on. The switch should then stay on. If the interrupter does not perform in
this manner, it is an indication of an electrical malfunction and the possibility of an electric shock.
Disconnect the power until the fault has been identified and corrected.
IMPORTANT: Failure to wait 30 seconds before resetting the GFCI may cause the spa’s Power
Indicator (on the control panel) to blink. If this occurs, repeat the GFCI test procedure.
DANGER: RISK OF ELECTRICAL SHOCK
• Install spa at least 5 feet (1.5 m) from all metal surfaces. A spa may be installed within 5 feet of
a metal surface if each metal surface is permanently connected by a minimum No. 10 AWG solid
copper conductor attached to the wire ground connector on the terminal box that is provided for this
purpose if in accordance with National Electrical Code ANSI/NMFPA70-1993.
• Do not permit any electrical appliances, such as a light, telephone, radio, or television within 5 feet
(1.5 m) of a spa. Failure to maintain a safe distance may result in death or serious personal injury
due to electrocution if the appliance should fall into the spa.
• Install your spa in such a way that drainage is away from the electrical compartment and from all
electrical components.
DO:
• Be sure your spa is connected to the power supply correctly - use a licensed electrical contractor.
• Disconnect the spa from the power supply before draining the spa or servicing the electrical
components.
• Test the Ground Fault Circuit Interrupter(s) before each use.
DON’T:
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 5 feet (1.5m) of the spa.
• Attempt to open the electrical control box. There are no user serviceable parts inside.
SAFETY INFORMATION
3
RISKS TO AVOID
DANGER: RISK OF INJURY
• DO NOT sit in the filter compartment area. Sitting in this area can cause:
a) Restriction of Filter Pump suction/vacuum b) Damage to components
• Both can result in bodily harm. Should damage occur to components in this area, replace
immediately!
To reduce the risk of injury to persons, DO NOT remove floating weir, basket, and filter located in
the filter compartment while the spa is running.
• The suction fittings in the spa are sized to match the specific water flow created by the pump. Never
replace a suction fitting with one rated less than the flow rate marked on the original suction fitting.
• There is a danger of slipping and falling. Remember that wet surfaces can be very slippery. Take
care when entering or exiting the spa.
• Never operate spa if the suction fittings are broken or missing.
• The device should not be used by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they receive supervision or training.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving
components.
Increased side effects of medication
• The use of drugs, alcohol or medication before or during spa use may lead to unconsciousness with
the possibility of drowning.
• Persons using medications should consult a physician before using a spa; some medication may cause
a user to become drowsy, while other medication may affect heart rate, blood pressure, and circulation.
• Persons taking medications which induce drowsiness, such as tranquilizers, antihistamines or
anticoagulants should not use the spa.
Health problems affected by spa use
• Pregnant women should consult a physician before using spa.
• Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure,
circulatory system problems, or diabetes should consult a physician before using spa.
Unclean water
• Keep the water clean and sanitized with correct chemical care. The recommended levels for your
spa are: Free Available Chlorine (FAC): 3.0-5.0 ppm Total Alkalinity: 40 - 120 ppm
Water pH: 7.2 - 7.8 Calcium Hardness: 50- 150 ppm
IMPORTANT: Turn jet pump on for at least ten minutes after adding ANY spa water
chemicals into the filter compartment.
• Clean the filter cartridge monthly to remove debris and mineral buildup which may affect the
performance of the hydromassage jets, limit the flow, or trip the high-limit thermostat which will turn
off the entire spa.
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous condition which occurs
when the internal temperature of the body reaches a level above normal (98.6°F, 37ºC). The symptoms
of hyperthermia include unawareness of impending hazard, failure to perceive heat, failure to recognize
the need to exit the spa, physical inability to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.
SAFETY INFORMATION
4
WARNING:
The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and
spas.
TO REDUCE THE RISK OF INJURY:
• The water in the spa should never exceed 104°F (40°C). Water temperatures between 100°F
(38°C) and 104°F (40°C) are considered safe for a healthy adult. Lower water temperatures are
recommended for extended use (exceeding 10 minutes) and for young children. Extended use can
cause hyperthermia.
• Pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C). Failure
to do so may result in permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
AVOIDING THE RISK OF SKIN BURNS:
• To reduce the risk of injury, before entering a spa the user should measure the water temperature
with an accurate thermometer.
• Test the water with your hand before entering the spa to be sure it’s comfortable.
SAFETY SIGN
A SAFETY SIGN is included in the owner’s package. The sign, which is required as a condition of
Product Listing, should be permanently installed where it is visible to the users of the spa.
IMPORTANT SPA INSTRUCTIONS
The following contains important spa information, and we strongly encourage you to read and
apply them.
DO:
• Use and lock the vinyl cover when the spa is not in use, whether it is empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this manual.
• Use only approved accessories and recommended spa chemicals and cleaners.
DON’T:
• Leave the spa exposed to the sun without water or the vinyl cover in place. Exposure to direct
sunlight can cause solar distress of the shell material.
• Roll or slide the spa on its side. This will damage the siding.
• Lift or drag the cover by using the cover lock straps; always lift or carry the cover by using the handles.
• Attempt to open the electrical control box. There are no user serviceable parts inside. Opening of the
control box by the spa owner will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are not able to resolve the problem,
contact your authorized dealer. Many problems can easily be diagnosed over the telephone by an
Authorized Service Technician.
INSTALLATION
5
PLANNING A LOCATION FOR YOUR SPA
Consider these things when determining where to place your spa.
SAFETY FIRST:
Make sure your spa is positioned so access to the equipment compartment and side panels
will not be blocked. Be certain your installation will meet all city and local safety codes and
requirements.
PLANNED USE OF SPA:
How you intend to use your spa will help you determine where you should position the spa. For
example, will you use it more for recreational or therapeutic purposes? If your spa is mainly for
family recreation, leave plenty of room around it for activity and lawn furniture. If you will use it
more for relaxation and therapy, you’ll probably want to create privacy around the spa.
PRIVACY:
Think of your surroundings during all seasons to determine your best privacy options. Consider
the view of your neighbors when you plan the location of your spa.
VIEWS:
Think about the direction you will be facing when sitting in your spa. Do you have a special
landscape you will find enjoyable? Perhaps there is an area that has a soothing breeze during the
day or a lovely sunset in the evening.
ENVIRONMENT:
If you live in a climate with a snowy winter and hot summer, a place to change clothes or a house
entry near the spa is convenient. A warmer climate may require shade from the hot sun. Consider
placement of trees, shrubs, patio cover or perhaps a gazebo structure to provide what you will
need. Indoor installations require adequate ventilation. When the spa is in use, considerable
amounts of moisture are produced. This moisture can damage walls and ceiling surfaces over
time. Special paint is available to resist moisture damage. Remember that spas periodically
require drainage, so plan your environment accordingly.
KEEP CLEAN:
Prevent dirt and foliage from being tracked into your spa by utilizing concrete for paths and access
areas. Check the location of spill paths from gutters, trees, and shrubs.
SERVICE ACCESS:
Many people choose to install tile or custom wood around their spas. If you are installing your tub
with custom decorative trimming, remember to allow for access to it for service. Should you need
service, a technician may need to remove the tub’s door panel, or access it from beneath. It is
always best to design special installations so the spa can still be moved, or lifted from the ground.
A GOOD FOUNDATION:
Your new spa needs a good solid foundation. The area your spa sits on must be able to support
the spa, the water in it and those who use it. If the foundation is inadequate, it may shift or settle
after the spa is in place, causing stress to the shell or components. NOTE: Do not shim your spa
in any manner, as this could cause the cabinet to warp, thereby voiding the warranty.
INSTALLATION
6
BE AWARE:
Damage caused by inadequate or improper foundation support is not covered by the spa warranty.
It is the sole responsibility of the spa owner to provide a proper foundation for the spa.
Make sure the foundation where the spa is placed drains water away from the spa. Proper
drainage will keep components dry from rain and wet weather.
Your spa weight must always be considered when installing your spa. If you are installing it on an
elevated wood deck or other structure, it is advisable to consult a structural engineer or contractor
to ensure the structure will support the weight.
IT IS STRONGLY RECOMMENDED THAT A QUALIFIED, LICENSED CONTRACTOR
PREPARE THE FOUNDATION FOR YOUR SPA.
A reinforced concrete pad at least four inches thick is recommended for your spa. The reinforcing
rod or mesh in the pad should be attached to a bond wire.
INDOOR INSTALLATION:
Be aware of some special requirements if you place your spa indoors. Water will accumulate
around the spa, so flooring materials must provide a good grip when wet. Proper drainage is
essential to prevent a build-up of water around the spa. When building a new room for the spa, it
is recommended that a floor drain be installed. The humidity will naturally increase with the spa
installed. Water may get into woodwork and produce dryrot, mildew, or other problems. Check for
airborne moisture’s effects on exposed wood, paper, etc. in the room. To minimize these effects, it
is best to provide plenty of ventilation to the spa area. An architect can help to determine if more
ventilation must be installed.
PLACING THE SPA
CHECK THE DIMENSIONS OF YOUR SPA:
Compare the spa dimensions to the width of gates, sidewalks, and doorways along the delivery
route used to bring the spa into your yard. It may be necessary for you to remove a gate or
partially remove a fence in order to provide an unobstructed passageway to the installation
location. Also, keep in mind—if you are using special equipment to place your spa into an area it
will be necessary to include those measurements and weights.
PLANNING A DELIVERY ROUTE:
Check the width of gates, doors and sidewalks to make sure your spa will pass through
unobstructed. You may have to remove a gate or part of a fence to allow for adequate width
clearance. If the delivery route will require a 90-degree turn, check the measurements at the turn
to ensure the spa will fit. Check for protruding gas meters, water meters, A/C units, etc., on your
home which will cause obstructions along the delivery path to your yard. Check for low roof eaves,
over hanging branches or rain gutters that could be an obstruction to overhead clearances.
SPECIAL CIRCUMSTANCES:
The use of a crane for delivery and installation is primarily to avoid injury to your spa, your
property or to delivery personnel. Cranes are not considered “normal delivery”.
EQUIPMENT ACCESS
7 Drai
n
Topside Control Panel
Door Panel
To access the equipment compartment:
Remove all the screws around the top, bottom and sides of the large full panel door. Lower
door panel slightly, pull bottom of door away from spa then remove.
Equipment Compartment
EQUIPMENT ACCESS PANEL
Electrical Access
Electrical Access Serial No.
8
ELECTRICAL REQUIREMENT
DO NOT POWER THE SPA WITHOUT FIRST FILLING WITH WATER!
DANGER – RISK OF ELECTRIC SHOCK
Installations that do not conform to the following procedures and requirements may expose
users to electric shock. Non-conforming installations will not be covered under warranty.
If installed in the United States, the electrical wiring of this spa must meet the requirements of the
National Electric Code (NEC) and any applicable state or local codes. The electrical circuit must be
installed by an electrical contractor and approved by a local building electrical inspection authority.
1. Installations within 5 feet of any metal surfaces must ground the metal surfaces to the hot tub.
Use an 8 AWG solid copper wire and attach it to the grounding lug on the control box, located
in the equipment compartment.
2. Only a licensed electrician may install power to the spa.
3. Power supply installation must include a suitably rated ground fault circuit interrupter (GFCI)
as required by NEC Article 680-42. The circuit breaker must be dedicated and should not be
shared with any other appliances. It must be labelled and easily accessible to users.
4. The electrical supply for the spa must include a suitable rated switch or circuit breaker to open
all ungrounded supply conductors to comply with Section 422-20 of the National Electric Code,
ANSI/NFPA 70. The disconnecting means must be readily accessible to the spa’s occupant but
installed at least 5 feet from the spa water.
5. 230V Power supply lines must be hard wired into the control box. DO NOT use extension or
plug-type cords of any kind. The use of a shut-off box near the hot tub is also recommended.
This box provides a quick and convenient method to shut off power to the hot tub for
emergencies and maintenance.
6. Supply lines must be properly sized as per the NEC. A ground line must be provided that is
as large as the largest current carrying conductor, but no less than 8 AWG. Use copper wiring
only.
7. Please open the front cover of the control box, and follow the instructions and wiring diagram
printed on the backside.
8. CAUTION, 230V POWERED SPA – This spa
must be hard wired to your household electrical
service box only. Do not use an extension cord
or any other disconnect-able power cord. The
use of an extension cord or a disconnect-able
power cord is highly dangerous and will void all
warranties!
• Wire size must be appropriate per NEC and/or
local codes.
• Wire size is determined by length of run from
breaker box to spa and maximum current draw.
• THHN copper core wire is recommended.
• All wiring must be copper to ensure adequate
connections. Do not use aluminum wire.
ELECTRICAL REQUIREMENTS
Equipment access is below
the topside control panel.
9
ELECTRICAL REQUIREMENTS
ELECTRICAL WIRING DIAGRAM 230V USE
It is recommended that a licensed electrician install the power to your spa in accordance with the
National Electric Code and/or any local electrical codes in effect at the time of installation.
Power supply installation must include a properly rated GFCI circuit breaker. The circuit must be
dedicated and should not be shared with any other appliances. The power supply must be hard
wired into the power pack.
White Neutral Wire that is connected
to Spa Neutral goes HERE.
230V Wiring Instructions:
4 wires/Minimum 50 amp GFCI
Breaker #8 AWG 75°C Copper Wire
Minimum (less than 100’ length)
Special Note:
If the GFCI breaker trips immediately
after attempting to turn on, please
check the White Neutral Wire that is
connected to the spa.
From the House
Breaker Box To the Spa
Red
White
Black
Green
10
INITIAL START-UP - When the spa is first powered up the control system begins
a 2 minute Startup Mode. Different codes will display on the screen. Once Startup
Mode completes, the actual temperature
is displayed on the screen, and the spa
will then begin to heat, maintain
the water temperature and the
first filter cycle will start 5 minutes
later. Your spa has been designed
so that it will automatically heat the water to
the factory set temperature of 100°F unless
you set the spa to a different temperature.
If power is disconnected from the spa, it will
automatically revert back to the last saved
set temperature when power is reapplied.
DISPLAY OVERVIEW
TEMPERATURE ADJUSTMENT (80°F-104°F/26.5°C-40°C)
The temperature can only function between 80°F - 104°F / 26.5°C - 40°C. The last measured
temperature will constantly display on LCD.
Press the Up/Plus or Down/Minus buttons to display the set temperature
(desired temperature) and indicator . Each time either button is pressed
again, the set temperature will increase or decrease depending on which
button is pressed. After five seconds, the LCD will automatically display the
current spa temperature.
CONTROL PANEL OPERATION
Temp Down/
Minus
Temp Up/
Plus
Jets 1 Jets 2 Light
Mode
Pumps icon
The "Pump" indicator numbers light up
when the pumps are in high speed, and
flashes when the pump is in low speed.
Service icon
A problem has
been detected. Do
not enter the water!
Spa service is
required.
Temperature
& message digits
˚F/ ˚C
Filter Cycle icon
The "Filter Cycle" icon lights
up when filter cycle is on. The
icon flashes if the filter cycle is
disrupted.
Smart Winter Mode icon
The "SWM" icon
automatically turns on
when freeze protection
is active. It flashes while
system purges the spa
plumbing.
Set Point icon
The "Set Point" icon
automatically turns on
when set point setting
menu is activated.
Light icon
The "Light" icon lights up
when the light is on.
Heater icon
The "Heater" icon lights up
when the heater is on. It flashes
when:
1- there is a call for heat and
heater has not started yet,
2- heater has just turned off and
element is cooling down or
3 - not enough current available
to start heater
11
CONTROL PANEL OPERATION
The “heater” indicator lights up when the heater is on. It flashes when there is a request for
more heat, but the heater is not on. Once set temperature is reached the indicator shuts off and
the low speed of the jet pump turns off after 30 seconds (if not in filter cycle).
JETS OPERATION
Jet Pump 1 button:
• Press Jets 1 button once to turn Jet Pump 1 on low speed.
• Press Jets 1 button a second time to turn Jet pump1 on high speed.
• Press Jets 1 button a third time to shut Jet Pump1 off.
Jet Pump 2 button:
• Press Jets 2 button once to turn Jet Pump 2 On.
• Press Jets 2 button a second time to shut Jet Pump 2 Off.
MULTI COLOR LED LIGHT
Press the Light button once to turn on the lights, press the button again to turn
the lights off, when turning back on after several seconds the same light mode
will appear. Every time the light is quickly turned off and on a new light mode
will appear. The sequence is as follows: White, Aqua, Magenta, Azure, Amber,
Emerald, Ruby, color wheel with abrupt color changes, slow full color wheel
and fast full color wheel.
NOTE: If left on, the light will automatically turn off after 4 hours of operation.
MODE
CLEANUP MODE
Press the Mode button to start the cleanup cycle for one minute. The display
will show CLn” message. This mode forces a purge step of the programmed
filter cycle and is useful when the user wishes to cleanup the spa water after
use without waiting for the next filter cycle purge. When active, the display will
toggle between CLn and water temperature.
SOAK MODE
Press and hold the Mode button for 5+ seconds until SbY is displayed. The
soak mode clears all pending user demands as well as filtration and smart
winter mode. The only automatic feature that remains functional is the water
temperature regulation.
OFF MODE
Press and hold the Mode button for 8+ seconds until OFF is displayed. This function is useful to
preform simple spa maintenance. When enabled the display will toggle between OFF and water
temperature. This function will clear all pending user demands for 60 minutes. This mode will be
cancelled if the user starts a pump.
NOTE: If the spa is calling for heat it will take 1 minute before the jet pump will shut off.
12
FILTER CYCLES
There are two filter cycles: the first cycle (F1) starts right after power up and the second cycle (F2)
will start 12 hours later. The default duration for the first filter cycle is 1 hour, and 30 minutes for the
second cycle. The “Filter” indicator lights up when a filter cycle is on. The duration of each filter
cycle can be modified. If the “Filter” indicator flashes this indicates there has been a suspension
in the filter cycle.
ADJUSTING PRESET FILTER CYCLES
Filter duration is programmable between 0 and 6 hours in 30 minute increments (0.5 hours) for
both filter cycles. To program the cycle times:
1. Press and hold Light button for 5+ seconds until F1 is displayed.
2. Press the Plus or Minus button to adjust the cycle time for F1.
3. Press the Light button to store the F1 cycle and move to the F2 cycle.
4. Press the Plus or Minus button to adjust the cycle time for F2.
5. Wait 15 seconds to allow the exit timer to expire and store the setting.
IMPORTANT: To reset the first filter cycle start time, skip step 5 and continue pressing the Light
button until the actual temperature is displayed. Powering down of the spa will also reset the first
filter start time.
FILTER CYCLE SUSPENSION: The filter cycle will be suspended every time a jet pump or
light is activated manually during the filter cycle time. The suspension will end around 15 minutes
after the completion of the manual use.
IMPORTANT: To restart the filter cycle immediately, press the Mode button placing the spa in the
cleanup mode.
ECONOMY MODE
This mode allows you to lower the temperature set point of the spa by 20°F
(11°C), to change to the Economy mode press and hold Light button for 5+
seconds until F1 is displayed. Press the Light button several times until the
display shows EP 1, use Down key to disable economy mode, the display will
show EP 0. Wait 15 seconds to allow the exit timer to expire and store the set-
ting.
FAHRENHEIT/CELSIUS SETTING
To change water temperature display to either Fahrenheit or Celsius, press and
hold Light button for 5+ seconds until F1 is displayed. Press the Light button
several times until F or C is displayed. Press the Plus or Minus button to
change. Wait 15 seconds to allow the exit timer to expire and store the setting.
CONTROL PANEL OPERATION
13
DIAGNOSTIC LCD MESSAGE
Message Meaning Action Required
No message on display.
Power has been cut off to the spa.
The control panel will be disabled until power
returns. Spa settings will be preserved until
next power up.
HL The system has shut the heater
off because the temperature at the
heater has reached 119°F (48°C).
Do not enter the water!
DO NOT ENTER THE WATER. Remove the
spa cover and allow the water to cool down,
then shut power off and power your spa up
again to reset the system.
If spa does not reset, shut off the power to the
spa and call Customer Service.
AOH Temperature inside the equipment
compartment is too high 194F
(90°C), causing the internal
temperature in the control system to
increase above normal limits.
Open equipment compartment and wait until
error clears.
Prr A problem is detected with the
temperature probe.
Call Customer Service.
OH The water temperature in the spa
has reached 108°F (42°C). Do not
enter the water!
Remove the spa cover and allow the water to
cool down to a lower temperature. Call your
Dealer or service supplier if problem persists.
Hr An internal hardware error has been
detected.
Call Customer Service.
FLO No water flow is detected by the
control system but flow is expected.
Make sure that the jet pump is running and
water is flowing; check and clean filters; make
sure water valves are open; make sure spa
has a proper water level. If problem persists,
call Customer Service.
Warning! Shock Hazard! No User Serviceable Parts.
Do not attempt service of the control box. Contact Customer Service for assistance. Follow
all owner manual power connection instructions. Installation must be performed by a licensed
electrician and all grounding connections must be properly installed.
CONTROL PANEL OPERATION
14
COMPONENT OPERATION
SPA COMPONENT OPERATION
AIR CONTROL VALVE
The air control valves (smaller valves) serve to regulate the amount of air mixed with the water
when the jets are operational. Turn the air control valves in one direction to increased jet action.
Rotating the air control in the opposite direction to turn air off and allow the jets to work with water
only. Turn the air controls off when the spa is not in use, this will prevent cold air from entering the
spa and will keep heating cost to a minimum. The ozone jet, will always produce air bubbles when
pump is on.
DIVERTER VALVE
The diverter valves (larger valves) on your spa allows you to direct the flow of water to one of the
jet flow combinations. Your spa has two pumps and two diverter valve, each diverter valve works
with one pump. The function of the diverter valves can best be learned by experimentation. Turn
the large valve completely to one side to see which jets are on, then turn completely to the other
to see which jets are affected if nothing seems to happen than try the other diverter valve. (You
can adjust the diverter value to any position between the two possible extremes to achieve the jet
pressure that feels best to you).
IMPORTANT: Your spa is not designed to provide full power to all jets when the diverter valves are
in the “mid” position. However with the diverter valve in this position, you may increase the power
to selected jets by rotating the faces of the hydrotherapy jets to close the ones that are not in use.
HYDROTHERAPY JETS
The hydrotherapy jets are recessed in the wall of the spa. Rotate the large or medium jet faces to
turn the jets on or off. Turning a jet on or off will increase or decrease the effects of any jets not in
the closed position.
OZONE GENERATOR
The ozone system enhances the quality of the spa water when used to supplement the spa
owner’s regular water maintenance program. Contrary to some information circulated throughout
the pool and spa industry regarding ozone systems, ozone CAN'T be used as a single-source
sanitizer, water clarifier, anti-foamer, and mineral chelating agent. A secondary source sanitizer
must be used to maintain 3.0 -5.0 ppm of Free Available Chlorine (FAC). AquaTerra recommends
that a chemical maintenance program based on recognized and documented industry standards
still be followed when using an ozone purification system to assure water sanitation and the
highest quality purified water.
WATERFALL
Your spa has a control valve to operate the amount of flow through the waterfall from no flow to a
steady stream. This valve is attached to the top and bottom of the waterfall. The waterfall will only
work when Jet Pump 1 is on. Move valve side to side to turn on or off.
MUSIC
You spa is equipped with a Bluetooth music sound system that requires a bluetooth device to pair
up with the the spa. To pair the spa and Bluetooth device:
• Go to the Bluetooth settings on you device and find in.stream 2 and press connect.
• Enter pin 5555 and press pair to sync your device. You are now ready to play audio from your
device.
The following procedures should be followed on initial startup and whenever the spa is drained for
routine maintenance.
FILLING THE SPA WITH WATER
1. Clear all the debris from your spa.
2. Be sure to open all jets to allow as much air as possible to escape from the plumbing during
the filling process.
3. Insert a garden hose into filter compartment to fill your spa.
NOTE: Do not use hot or softened water.
4. As the water level
rises, check inside
the equipment
compartment for
water leaks. It
may be necessary
to tighten unions
and/or fittings
that may have
loosened during
delivery. There is
no need to call for
service; this can
easily be done.
If assistance is
required, contact a Customer Service representative at (888) 961-7727 Ext. 8440
5. Under normal circumstances keep the water level half way between the top of the spa and the
top of the gray filter ring or just above the highest jets (whichever is higher).
Failure to keep enough water in your spa may result in damage to your system and invalidate your
warranty. If your spa filter is sucking in air causing the pump to cavitate, you need to add water!
6. Check the filter installation and make sure the filter is not loose.
APPLYING POWER
1. Turn power to spa "ON" (after filling spa) from the main panel at the house and the subpanel.
2. Press both Jets button on the topside control panel to activate the spa. Rotate all the air
control valves clockwise and observe the increased jet action (air mixed with water). After
several minutes, rotate both diverter valves changing to the other jet systems.
3. While the pump is running check again for water leaks at the drain spigot, unions, or fittings in
the equipment compartment (leaks may have occurred during transit). If water is leaking from
one of these areas, there is no need to call for service. Simply tighten the fitting. If assistance
is required, call a Customer Service representative at (888) 961-7727 Ext. 8440.
4. After checking your spa for leaks it is now time to adjust your spa settings. Press the
Plus or Minus button on your topside control panel until the display indicates your desired
temperature is set, after 5 seconds of non activity the control panel will display the actual water
temperature.
15
FILL-UP AND START-UP INSTRUCTIONS
UNIONS
LEFT SIDE RIGHT SIDE
EQUIPMENT COMPARTMENT
16
ADDING START-UP CHEMICALS
WATER CHEMISTRY GUIDELINES
The following step-by-step instructions are a recommended guideline for balancing water
chemistry. If unsure about any step in the process, please contact a Customer Care Associate
at (888) 961-7727 Ext. 8440.
Initially, it is advisable to identify what minerals (e.g. iron) are present in the local source water.
This will provide a better understanding of how to treat the water. Please follow the four steps
below and be sure to achieve the correct levels in each area before moving onto the next step.
STEP #1: ESTABLISH PROPER PH LEVEL:
The recommended range for pH is between 7.2 and 7.8. If the reading is too high, lower the
pH by using a pH Down/Decreaser (sodium bisulfate). If the pH level needs to be increased,
do so with a pH Up/Increaser (sodium hydrogen carbonate). Any pH Up or Down should be
added one teaspoon at a time, waiting one-half hour between application and re-measuring.
STEP #2: MEASURE TOTAL ALKALINITY:
The ideal range is between 40-120 parts per million (PPM). If the total alkalinity is too
high, it should be reduced by using an Alkalinity Down/Decreaser (sodium bisulfate). If the
total alkalinity is too low, it can be increased by adding an Alkalinity UP/Increaser (sodium
bicarbonate or sodium hydrogen carbonate). These products should be added in small
amounts – a teaspoon at a time. After adding one teaspoon, wait one half hour before
re-measuring. Once the safe range of total alkalinity is established, proceed to the next step.
STEP #3: DETERMINE CALCIUM HARDNESS:
It is important to bring the calcium reading to between 50-150 PPM. If the reading requires
adjustment, it should now be corrected. If the water is too soft (a low reading) calcium
hardness should be added to the water to increase the PPM reading. If the water is too hard
(a high reading), it can be corrected by either: (A) a mixture of hard and soft water added
to attain a reading in the safe range, or (B) addition of stain and scale control. If calcium
hardness is a problem with the local source water (either too hard or too soft) a test kit, which
measures calcium hardness, is essential.
STEP #4: SANITIZING:
After steps 1-3 are complete, the spa must be sanitized using Chlorine (sodium dichlor).
Add 2 teaspoons of Chlorine, and increase as necessary to reach a level of 3-5 ppm. Check
and maintain this level weekly, and before and after using the spa. IMPORTANT NOTE: A
granulated sodium dichlor is highly recommended for sanitizing spa water, granular bromine
may also be used. Never use compressed sanitizers even with a floater. As with any other
chemicals, the sanitizer should be introduced to the spa with the jets running for 10 minutes.
WEEKLY SHOCK:
Using a potassium monopersulfate (MPS) shock, add approximately 2 oz. spreading it over
the water while the jets are running. Shocking is achieved by adding the MPS to turbulent
water. Leave the cover up and jets on high for 10 minutes. Then shut jets off and return the
cover to the closed position to maintain heat. Then return the cover to the closed position to
maintain heat.
17
SPA MAINTENANCE
FILTER CARTRIDGE MAINTENANCE
At least once a week, check and clean the skimmer basket and weir to ensure proper filter flow.
Remove leaves, foreign matter, and debris. It is very important to keep your spa filter cartridge
clean and free of particles to ensure proper water flow. A clean filter permits the hydrotherapy
system to function properly and also allows more efficient filter cycles. Depending on how
frequently your spa is used, we recommend cleaning the spa filter cartridge every four weeks. If
this is not done, the filter may clog and restrict water flow, which causes improper filtration and
poor jet performance.
IMPORTANT: The frequency and duration of use, and the number of occupants all contribute to
determining the appropriate time between filter cleanings. More use means that more frequent
filter cleanings will be required.
FILTER CARTRIDGE REMOVAL AND
CLEANING INSTRUCTIONS
1. Press Mode button for 8+ second to OFF.
2. Push the filter basket down slightly and turn
counter-clockwise to unlock. Then pull out the
basket and weir.
3. Carefully pull up the filter cartridge and bring it out
of the spa.
4. Always clean the filter using a filter degreaser
to remove mineral and oil build-up. Soak the
filter in the degreaser (according to the package
directions). Then place the filter on a clean
surface and, using a garden hose, spray until it is
clean. It may be necessary to rotate the filter while
spraying to remove any debris lodged between the
filter pleats.
5. Replace the cartridge in the spa. To return the
basket and weir, insert and rotate clockwise to lock
into position.
6. Turn on power by pressing jets button.
CAUTION! Always use proper eye protection when
using chemicals, or high-pressure water. Read
instructions on cleaning products and follow applicable safety and warning instructions listed on
label.
CAUTION! Never scrub the filter cartridge with a brush, as this will cause the filter to wear out and
come apart. Never let the spa pump run without a filter cartridge in the skimmer compartment.
Running the spa without a filter cartridge may permit debris to enter the spa plumbing and void the
warranty!
• Replace filter cartridge, then reinstall basket and weir, (insert and rotate clockwise to lock into
position). DO NOT OVERTIGHTEN!
• Turn spa’s power back on.
FLOATING WEIR
BASKET
FILTER CARTRIDGE
STANDPIPE
PLEATS
18
SPA MAINTENANCE
SURFACE CARE
Do not use solvents or abrasive cleaners to clean the spa. Typically, a mild detergent and water
will resolve cleaning issues.
COVER CARE
Please keep your cover free from dirt at all times. Use a cover cleaner or a warm, mild soapy
water to clean the surface. Do not use any silicone-based products, as it will dry and may
eventually crack the vinyl. NOTE: Do not stand on the cover at any time. Remove the cover when
adding chemicals to your spa. This will extend the life of your cover. The gasses from burned off
chemicals will be trapped under the cover, if not removed. These gasses may erode the protective
lining of the foam inserts. This will not be covered under warranty.
CABINET CARE
Little maintenance is required to keep your spa cabinet looking good.
Spa cabinet product should be cleaned as needed to remove dirt and debris.
• NO abrasive or harsh chemicals should be used on the spa's cabinet.
• NO solvents or cleaners containing aromatic solvents should be used on the spas cabinet.
• Hot soapy water is the best choice for cleaning the spa's cabinet.
19
DRAINING OR WINTERIZING
Every three to six months, depending upon the water condition, you need to renew your water.
CAUTION: READ THIS BEFORE DRAINING YOUR SPA
• To prevent damage to the spa’s components, TURN OFF SUBPANEL BREAKER BEFORE
DRAINING. Do not power back up until your spa has been refilled with water.
• There are certain precautions to keep in mind when draining your spa. If it is extremely cold,
and the spa is outdoors, freezing could occur in the plumbing or the equipment.
• Do not leave the spa's shell (inside surface) exposed to direct sunlight.
DRAINING YOUR SPA
a. Route the outlet of the drain hose to an appropriate draining
area. Locate the drain (bottom front right) of the spa, remove
the drain cap and attach the inlet of a garden hose to drain
the spa, (to avoid flooding of the foundation surrounding the
spa) open the valve by turning the knob to drain. NOTE: Spa
water with a high sanitizer level may harm plants and grass.
b. Allow all of the water to drain through the drain.
c. After your spa is empty, clean the shell and filter cartridge.
See “Spa Maintenance” section.
d. After cleaning, close the drain valve and reinstall the drain cap.
e. Follow the “Fill up and Applying Power” instructions on page 15.
WINTERIZING YOUR SPA
If you plan to store your spa for the winter, you must also use a wet-vac to clean out the water
lines to ensure they are free of any water. Water left in the lines might freeze and damage the
lines and jets.
a. It will be necessary to remove all water from the interior plumbing.
b. Remove the floating weir, basket, and filter cartridge. Clean the filter cartridge and store in a
dry place. Attach the vacuum hose to the vacuum side of the shop vac and thoroughly dry the
filter compartment.
c. Using the shop vac, remove the water starting with the jets at the top and moving to the ones
at the bottom of the spa. NOTE: When removing the water from jet openings, you may notice
suction coming from another jet. With the help of a second person, block off any suction from
the other jet using a large rag or cloth. This will help pull out the water that is trapped deep
inside the main line.
d. Thoroughly dry the spa shell with a clean towel.
e. Using a funnel, pour Propylene glycol anti-freeze into the filter suction fittings and jet outlets.
CAUTION: Use only Propylene glycol as your anti-freeze. This is non-toxic. NEVER use
automobile anti-freeze since it is toxic.
f. Remove the pump drain plug located on the front of the pump housings. Allow all water to
drain out. Place the drain plug in a reclosable plastic storage bag and store near the pump.
Replace the drain plugs on start-up.
g. Unscrew the suction/discharge pump and heater unions and allow the water to drain. Leave
union loose. NOTE: Tighten unions before filling spa.
h. Replace the equipment compartment door and secure with screws.
Note: Damage caused by improper winterizing will not be covered under warranty. You may want
to contact Customer Service for complete winterizing instructions.
DRAIN CAP
20
TROUBLESHOOTING PROCEDURES
In the event the spa is not working the way it should, please first review all the installation and
operating instructions in this manual and check the message on the panel display. If you are still
not satisfied it is working properly, please follow the appropriate troubleshooting instructions.
CAUTION! WARNING! SHOCK HAZARD! No User Serviceable Parts.
Do not attempt service of the control box. Contact Customer Service for assistance. Follow all
owner's manual power connection instructions.
NO COMPONENT OPERATION
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Is the subpanel (230V) GFCI tripped?
4. If 1, 2 or 3 are yes contact Customer Service for assistance.
PUMP DOES NOT OPERATE, BUT THE LIGHT DOES
Press the Jets 1 or 2 button:
The pump operates but no water flows to jets. Pump may not be properly primed. This can happen
after the spa is drained and refilled. Press the Jets 1 or 2 button several times, never leaving the
motor on for more than 5-10 seconds at-a-time with no water coming of of jets.
POOR JET ACTION
1. Press the Jets 1 or 2 button to make certain the pump is on.
2. Turn the air control valves in one direction to increased jet action.
3. Make sure the water level is half way between top of spa and top of the gray filter ring.
4. Check for dirty filter. Clean, if necessary.
5. Make sure all jets are in the open position.
WATER IS TOO HOT
1. Check desired temperature on topside control.
2. Check for a Diagnostic Message (in Control Panel Operation section).
OH - Overheat (spa is deactivated) DO NOT ENTER THE WATER.
If the spa has overheated you should remove the cover to promote heat reduction. The spa control
system should reset itself when the water temperature reduces below 104ºF or 40ºC. When the
spa falls below the reset temperature you can push any button on the topside control to reset the
control system. Under extreme and/or prolonged weather conditions it is possible for the ambient
temperature to exceed 106F/41C; effecting the water temperature of the spa and causing it to
overheat. These conditions could cause the spa sensors to produce an OH message and prevent
the usage of your spa during these conditions. The location of your spa should be reconsidered
to reduce the outside temperature around the spa. For example, you may need to prevent direct
sunlight on any surface of your spa. Regardless, do not enter your spa if the temperature is above
104°F.
Should checking the above steps fail to correct the problem, please contact Customer Service at
(888) 961-7727 Ext. 8440.
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