HomeMy WebLinkAboutresolution.council.080-22ATTACHMENT B
RESOLUTION #080
(Series of 2022)
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ASPEN, COLORADO,
APPROVING A CONTRACT BETWEEN THE CITY OF ASPEN AND MOTOROLA
SOLUTIONS INC. AUTHORIZING THE CITY MANAGER TO EXECUTE SAID CONTRACT
ON BEHALF OF THE CITY OF ASPEN, COLORADO.
WHEREAS, there has been submitted to the City Council a contract for the
purchase of the Automated Ticketing System, between the City of Aspen and
Motorola Solutions Inc., a true and accurate copy of which is attached hereto as
ATTACHMENT "A";
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF
THE CITY OF ASPEN, COLORADO,
That the City Council of the City of Aspen hereby approves that Contract for
the Automated Ticketing System, between the City of Aspen and Motorola
Solutions Inc., a copy of which is annexed hereto and incorporated herein and does
hereby authorize the City Manager to execute said agreement on behalf of the City
of Aspen.
INTRODUCED, READ AND ADOPTED by the City Council of the City of
Aspen on the 28 day of June 2022.
Torre, Mayor
I, Nicole Henning, duly appointed and acting City Clerk do certify that the
foregoing is a true and accurate copy of that resolution adopted by the City Council
of the City of Aspen, Colorado, at a meeting held, June 28t", 2022.
c�
Nicole Henning, City Clerk
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ATTACHMENT A
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CITY OF ASPEN STANDARD FORM OF AGREEMENT - V2021 CITY OFASPEN
SUPPLY PROCUREMENT AND PROFESSIONAL SERVICES
City of Aspen Project No.: 2022-200.
AGREEMENT made as of 14 day of June, in the year 2022.
BETWEEN the City:
The City of Aspen
c/o Bill Linn -Police Department
427 Rio Grande Place
Aspen, Colorado 81611
Phone: (970) 429-1803
And the Professional:
Motorola Solutions
c/o Tally Gochis
Motorola Solutions Inc
625 Lake Park Blvd
alt Lake City, UT 84120
horse: (435) 840-0198
For the Following Project:
Contract Amount:
Total: $ 55,653
2nd-year Maintenance Total: $8,177.91
3rd-year Maintenance Total: $8,241.62
4th-year Maintenance Total: $8,307.88
5th-year Maintenance Total: $8,376.79
If this Agreement requires the City to pay
an amount of money in excess of
$50,000.00 it shall not be deemed valid
until it has been approved by the City
Council of the City of Aspen.
City Council Approval:
Date:
Resolution No.: 080
Purchase, install and train all APD officers in the use of DigiTicket system/equipment, which wil
allow all tickets to be automated, providing better accountability when tickets are issued to the
public.
Exhibits appended and made a part of this Agreement:
Exhibit A: Quote and purchase order, list of supplies, equipment, or materials to be
purchased as well as professional services.
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The City and Professional agree as set forth below.
SUPPLY PROCUREMENT
1. Purchase. Professional agrees to sell and City agrees to purchase the supplies, equipment, or
materials as described in Exhibit A, appended hereto and by this reference incorporated herein,
for the sum of set forth above.
2. Delivery. (FOB 540 B Main Street, Aspen. CO 8161 i
3. Contract Documents. This Agreement shall include all Contract Documents as the same are
listed in the Invitation to Bid or Request for Proposals and said Contract Document are hereby
made a part of this Agreement as if fully set out at length herein.
4. Warranties. (First -year Maintenance — For the specific module(s) listed in Exhibit A, all
upgrades and live phone support services are included for the entire first year.)
5. Successors and Assign . This Agreement and all of the covenants hereof shall inure to the
benefit of and be binding upon the City and the Professional respectively and their agents,
representatives, employee, successors, assigns and legal representatives. Neither the City nor
the Professional shall have the right to assign, transfer or sublet its interest or obligations
hereunder without the written consent of the other party.
PROFESSIONAL SERVICES
6. Scope of Work. Professional shall perform in a competent and professional manner the
Scope of Work as set forth at Exhibit A attached hereto and by this reference incorporated herein.
7. Completion. Professional shall commence Work immediately upon receipt of a written
Notice to Proceed from the City and complete all phases of the Scope of Work as expeditiously as is
consistent with professional skill and care and the orderly progress of the Work in a timely manner.
The parties anticipate that all Work pursuant to this Agreement shall be completed no later than
December 31". 2022. with the installation and operation of all the equipment no later than
December 31 ", 2022. Upon request of the City, Professional shall submit, for the City's approval, a
schedule for the performance of Professional's services which shall be adjusted as required as the
project proceeds, and which shall include allowances for periods of time required by the City's
project engineer for review and approval of submissions and for approvals of authorities having
jurisdiction over the project. This schedule, when approved by the City, shall not, except for
reasonable cause, be exceeded by the Professional.
8. Pam. In consideration of the work performed, City shall pay Professional on a time and
expense basis for all work performed. The hourly rates for work performed by Professional shall not
exceed those hourly rates set forth at Exhibit A appended hereto. Except as otherwise mutually
agreed to by the parties the payments made to Professional shall not initially exceed the amount set
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forth above. Professional shall submit, in timely fashion, invoices for work performed. The City
shall review such invoices and, if they are considered incorrect or untimely, the City shall review the
matter with Professional within ten days from receipt of the Professional's bill.
9. Non-Assignabili1y. Both parties recognize that this Agreement is one for personal services
and cannot be transferred, assigned, or sublet by either party without prior written consent of the
other. Sub -Contracting, if authorized, shall not relieve the Professional of any of the responsibilities
or obligations under this Agreement. Professional shall be and remain solely responsible to the City
for the acts, errors, omissions or neglect of any subcontractors' officers, agents and employees, each
of whom shall, for this purpose be deemed to be an agent or employee of the Professional to the
extent of the subcontract. The City shall not be obligated to pay or be liable for payment of any sums
due which may be due to any sub -contractor.
10. Termination of Procurement. The sale contemplated by this Agreement may be canceled
by the City prior to acceptance by the City whenever for any reason and in its sole discretion the
City shall determine that such cancellation is in its best interests and convenience.
11. Termination of Professional Services. The Professional or the City may terminate the
Professional Services component of this Agreement, without specifying the reason therefor, by
giving notice, in writing, addressed to the other party, specifying the effective date of the
termination. No fees shall be earned after the effective date of the termination. Upon any
termination, all finished or unfinished documents, data, studies, surveys, drawings, maps, models,
photographs, reports or other material prepared by the Professional pursuant to this Agreement shall
become the property of the City. Notwithstanding the above, Professional shall not be relieved of
any liability to the City for damages sustained by the City by virtue of any breach of this Agreement
by the Professional, and the City may withhold any payments to the Professional for the purposes of
set-off until such time as the exact amount of damages due the City from the Professional may be
determined.
12. Independent Contractor Status. It is expressly acknowledged and understood by the parties
that nothing contained in this agreement shall result in, or be construed as establishing an
employment relationship. Professional shall be, and shall perform as, an independent Contractor
who agrees to use his or her best efforts to provide the said services on behalf of the City. No agent,
employee, or servant of Professional shall be, or shall be deemed to be, the employee, agent or
servant of the City. City is interested only in the results obtained under this contract. The manner
and means of conducting the work are under the sole control of Professional. None of the benefits
provided by City to its employees including, but not limited to, workers' compensation insurance
and unemployment insurance, are available from City to the employees, agents or servants of
Professional. Professional shall be solely and entirely responsible for its acts and for the acts of
Professional's agents, employees, servants and subcontractors during the performance of this
contract. Professional shall indemnify City against all liability and loss in connection with, and shall
assume full responsibility for payment of all federal, state and local taxes or contributions imposed
or required under unemployment insurance, social security and income tax law, with respect to
Professional and/or Professional's employees engaged in the performance of the services agreed to
herein.
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13. Indemnification. Professional agrees to indemnify and hold harmless the City, its officers,
employees, insurers, and self-insurance pool, from and against all liability, claims, and demands, on
account of injury, loss, or damage, including without limitation claims arising from bodily injury,
personal injury, sickness, disease, death, property loss or damage, or any other loss of any kind
whatsoever, which arise out of or are in any manner connected with this contract, to the extent and
for an amount represented by the degree or percentage such injury, loss, or damage is caused in
whole or in part by, or is claimed to be caused in whole or in part by, the wrongful act, omission,
error, professional error, mistake, negligence, or other fault of the Professional, any subcontractor of
the Professional, or any officer, employee, representative, or agent of the Professional or of any
subcontractor of the Professional, or which arises out of any workmen's compensation claim of any
employee of the Professional or of any employee of any subcontractor of the Professional. The
Professional agrees to investigate, handle, respond to, and to provide defense for and defend against,
any such liability, claims or demands at the sole expense of the Professional, or at the option of the
City, agrees to pay the City or reimburse the City for the defense costs incurred by the City in
connection with, any such liability, claims, or demands. If it is determined by the final judgment of a
court of competent jurisdiction that such injury, loss, or damage was caused in whole or in part by
the act, omission, or other fault of the City, its officers, or its employees, the City shall reimburse the
Professional for the portion of the judgment attributable to such act, omission, or other fault of the
City, its officers, or employees.
14. Professional's Insurance.
(a) Professional agrees to procure and maintain, at its own expense, a policy or policies
of insurance sufficient to insure against all liability, claims, demands, and other obligations
assumed by the Professional pursuant to Section 8 above. Such insurance shall be in addition
to any other insurance requirements imposed by this contract or by law. The Professional
shall not be relieved of any liability, claims, demands, or other obligations assumed pursuant
to Section 8 above by reason of its failure to procure or maintain insurance, or by reason of
its failure to procure or maintain insurance in sufficient amounts, duration, or types.
(b) Professional shall procure and maintain, and shall cause any subcontractor of the
Professional to procure and maintain, the minimum insurance coverages listed below. Such
coverages shall be procured and maintained with forms and insurance acceptable to the City.
All coverages shall be continuously maintained to cover all liability, claims, demands, and
other obligations assumed by the Professional pursuant to Section 8 above. In the case of any
claims -made policy, the necessary retroactive dates and extended reporting periods shall be
procured to maintain such continuous coverage.
(i) Worker's Compensation insurance to cover obligations imposed by
applicable laws for any employee engaged in the performance of work under this
contract, and Employers' Liability insurance with rninimurn limits of ONE MILLION
DOLLARS ($1,000,000.00) for each accident, ONE MILLION DOLLARS
($1,000,000.00) disease - policy limit, and ONE MILLION DOLLARS
($1,000,000.00) disease - each employee. Evidence of qualified self -insured status
may be substituted for the Worker's Compensation requirements of this paragraph.
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(ii) Commercial General Liability insurance with minimum combined single
limits of TWO MILLION DOLLARS ($2,000,000.00) each occurrence and THREE
MILLION DOLLARS ($3,000,000.00) aggregate. The policy shall be applicable to
all premises and operations. The policy shall include coverage for bodily injury,
broad form property damage (including completed operations), personal injury
(including coverage for contractual and employee acts), blanket contractual,
independent contractors, products, and completed operations. The policy shall
include coverage for explosion, collapse, and underground hazards. The policy shall
contain a severability of interests provision.
(iii) Comprehensive Automobile Liability insurance with minimum combined
single limits for bodily injury and property damage of not less than ONE MILLION
DOLLARS ($1,000,000.00) each occurrence and ONE MILLION DOLLARS
($1, 000, 000.00) aggregate with respect to each Professional's owned, hired and non -
owned vehicles assigned to or used in performance of the Scope of Work. The policy
shall contain a severability of interests provision. If the Professional has no owned
automobiles, the requirements of this Section shall be met by each employee of the
Professional providing services to the City under this contract.
(iv) Professional Liability insurance with the minimum limits of ONE MILLION
DOLLARS ($1,000,000) each claim and TWO MILLION DOLLARS ($2,000,000)
aggregate.
(c) The policy or policies required above shall be endorsed to include the City and
the City's officers and employees as additional insureds. Every policy required above
shall be primary insurance, and any insurance carried by the City, its officers or
employees, or carried by or provided through any insurance pool of the City, shall be
excess and not contributory insurance to that provided by Professional. No additional
insured endorsement to the policy required above shall contain any exclusion for
bodily injury or property damage arising from completed operations. The Profes-
sional shall be solely responsible for any deductible losses under any policy required
above.
(d) The certificate of insurance provided by the City shall be completed by the Professional's
insurance agent as evidence that policies providing the required coverages, conditions, and
minimum limits are in full force and effect, and shall be reviewed and approved by the City
prior to commencement of the contract. No other form of certificate shall be used. The
certificate shall identify this contract and shall provide that the coverages afforded under the
policies shall not be canceled, terminated or materially changed until at least thirty (30) days
prior written notice has been given to the City.
(e) Failure on the part of the Professional to procure or maintain policies providing the
required coverages, conditions, and minimum limits shall constitute a material breach of
contract upon which City may immediately terminate this contract, or at its discretion City
may procure or renew any such policy or any extended reporting period thereto and may pay
any and all premiums in connection therewith, and all monies so paid by City shall be repaid
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by Professional to City upon demand, or City may offset the cost of the premiums against
monies due to Professional from City.
(f) City reserves the right to request and receive a certified copy of any policy and any
endorsement thereto.
(g) The parties hereto understand and agree that City is relying on, and does not waive or
intend to waive by any provision of this contract, the monetary limitations (presently
$150,000.00 per person and $600,000 per occurrence) or any other rights, immunities, and
protections provided by the Colorado Governmental Immunity Act, Section 24-10-101 et
seq., C.R.S., as from time to time amended, or otherwise available to City, its officers, or its
employees.
15. City's lnsurance. The parties hereto understand that the City is a member of the Colorado
Intergovernmental Risk Sharing Agency (CIRSA) and as such participates in the CIRSA Proper-
ty/Casualty Pool. Copies of the CIRSA policies and manual are kept at the City of Aspen Risk
Management Department and are available to Professional for inspection during normal business
hours. City makes no representations whatsoever with respect to specific coverages offered by
CIRSA. City shall provide Professional reasonable notice of any changes in its membership or
participation in CIRSA.
16. Com leteness of A eement. It is expressly agreed that this agreement contains the entire
undertaking of the parties relevant to the subject matter thereof and there are no verbal or written
representations, agreements, warranties or promises pertaining to the project matter thereof not
expressly incorporated in this writing.
17. Notice. Any written notices as called for herein may be hand delivered or mailed by
certified mail return receipt requested to the respective persons and/or addresses listed above.
18. Non -Discrimination. No discrimination because of race, color, creed, sex, marital status,
affectional or sexual orientation, family responsibility, national origin, ancestry, handicap, or
religion shall be made in the employment of persons to perform services under this contract.
Professional agrees to meet all of the requirements of City's municipal code, Section 15.04.570,
pertaining to non-discrimination in employment.
19. Waiver. The waiver by the City of any term, covenant, or condition hereof shall not operate
as a waiver of any subsequent breach of the same or any other term. No term, covenant, or condition
of this Agreement can be waived except by the written consent of the City, and forbearance or
indulgence by the City in any regard whatsoever shall not constitute a waiver of any term, covenant,
or condition to be performed by Professional to which the same may apply and, until complete
performance by Professional of said term, covenant or condition, the City shall be entitled to invoke
any reirledy available to it under this Agreement or by law despite any such forbearance or
indulgence.
20. Execution of Agreement by Cily. This Agreement shall be binding upon all parties hereto
and their respective heirs, executors, administrators, successors, and assigns. Notwithstanding
anything to the contrary contained herein, this Agreement shall not be binding upon the City unless
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duly executed by the Mayor of the City of Aspen (or a duly authorized official in his absence)
following a Motion or Resolution of the Council of the City of Aspen authorizing the Mayor (or a
duly authorized official in his absence) to execute the same.
21. Worker Without Authorization prohibited— CRS §8-17.5-101 & §24-76.5-101
Purpose. During the 2021 Colorado legislative session, the legislature passed House Bill 21-1075
that amended current CRS §8-17.5-102 (1), (2)(a), (2)(b) introductory portion, and (2)(b)(Il1) as it
relates to the employment of and contracting with a "worker without authorization" which is
defined as an individual who is unable to provide evidence that the individual is authorized by the
federal government to work in the United States. As amended, the current law prohibits all state
agencies and political subdivisions, including the Owner, from knowingly hiring a worker without
authorization to perform work under a contract, or to knowingly contract with a Consultant who
knowingly hires with a worker without authorization to perform work under the contract. The law
also requires that all contracts for services include certain specific language as set forth in the
statutes. The following terms and conditions have been designed to comply with the requirements
of this new law.
Definitions. The following terms are defined by this reference are incorporated herein and in any
contract for services entered into with the Owner.
1. "E-verify program" means the electronic employment verification program created in Public
Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as
amended, that is jointly administered by the United States Department of Homeland Security and
the social security Administration, or its successor program.
2. "Department program" means the employment verification program established pursuant to
Section 8-17.5-102(5)(c).
3. 'Public Contract for Services" means this Agreement.
4. "Services" means the furnishing of labor, time, or effort by a Consultant or a subconsultant not
involving the delivery of a specific end product other than reports that are merely incidental to the
required performance.
5. "Worker without authorization" means an individual who is unable to provide evidence that the
individual is authorized by the federal government to work in the United States
By signing this document, Consultant certifies and represents that at this time:
1. Consultant shall confirm the employment eligibility of all employees who are newly hired for
employment to perform work under the public contract for services; and
2. Consultant has participated or attempted to participate in either the e-verify program or the
department program in order to verify that new employees are not workers without authorization.
Consultant hereby confirms that:
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1. Consultant shall not knowingly employ or contract with a worker without authorization to
perform work under the Public Contract for Services.
2. Consultant shall not enter into a contract with a subconsultant that fails to certify to the
Consultant that the subconsultant shall not knowingly employ or contract with a worker without
authorization to perform work under the Public Contract for Services.
3. Consultant has confirmed the employment eligibility of all employees who are newly hired for
employment to perform work under the public contract for services through participation in either
the e-verify program or the department program.
4. Consultant shall not use the either the e-verify program or the department program procedures
to undertake pre -employment screening of job applicants while the Public Contract for Services is
being performed.
If Consultant obtains actual knowledge that a subconsultant performing work under the Public
Contract for Services knowingly employs or contracts with a worker without authorization,
Consultant shall:
1. Notify such subconsultant and the Owner within three days that Consultant has actual
knowledge that the subconsultant is employing or subcontracting with a worker without
authorization: and
2. Terminate the subcontract with the subconsultant if within three days of receiving the notice
required pursuant to this section the subconsultant does not stop employing or contracting with
the worker without authorization; except that Consultant shall not terminate the Public Contract
for Services with the subconsultant if during such three days the subconsultant provides
information to establish that the subconsultant has not knowingly employed or contracted with a
worker without authorization.
Consultant shall comply with any reasonable request by the Colorado Department of Labor and
Employment made in the course of an investigation that the Colorado Department of Labor and
Employment undertakes or is undertaking pursuant to the authority established in Subsection 8-
17.5-102 (5), C.R.S.
If Consultant violates any provision of the Public Contract for Services pertaining to the duties
imposed by Subsection 8-17.5-102, C.R.S. the Owner may terminate this Agreement. If this
Agreement is so terminated, Consultant shall be liable for actual damages to the Owner arising
out of Consultant's violation of Subsection 8-17.5-102, C.R.S.
It is agreed that neither this agreement nor any of its terms, provisions, conditions, representations
or covenants can be modified, changed, terminated or amended, waived, superseded or extended
except by appropriate written instrument fully executed by the parties.
If any of the provisions of this agreement shall be held invalid, illegal or unenforceable it shall not
affect or impair the validity, legality or enforceability of any other provision.
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22. Warranties Against Contingent Fees, Gratuities, Kickbacks and Conflicts of Interest.
(a) Professional warrants that no person or selling agency has been employed or
retained to solicit or secure this Contract upon an agreement or understanding for a
commission, percentage, brokerage, or contingent fee, excepting bona fide employees or
bona fide established commercial or selling agencies maintained by the Professional for
the purpose of securing business.
(b) Professional agrees not to give any employee of the City a gratuity or any offer of
employment in connection with any decision, approval, disapproval, recommendation,
preparation of any part of a program requirement or a purchase request, influencing the
content of any specification or procurement standard, rendering advice, investigation,
auditing, or in any other advisory capacity in any proceeding or application, request for
ruling, determination, claim or controversy, or other particular matter, pertaining to this
Agreement, or to any solicitation or proposal therefore.
(c) Professional represents that no official, officer, employee or representative of the
City during the term of this Agreement has or one (1) year thereafter shall have any
interest, direct or indirect, in this Agreement or the proceeds thereof, except those that
may have been disclosed at the time City Council approved the execution of this
Agreement.
(d) In addition to other remedies it may have for breach of the prohibitions against
contingent fees, gratuities, kickbacks and conflict of interest, the City shall have the right
to:
I . Cancel this Purchase Agreement without any liability by the City;
2. Debar or suspend the offending parties from being a Professional, contractor or
subcontractor under City contracts;
3. Deduct from the contract price or consideration, or otherwise recover, the value of
anything transferred or received by the Professional; and
4. Recover such value from the offending parties.
23. Fund Availability. Financial obligations of the City payable after the current fiscal year are
contingent upon funds for that purpose being appropriated, budgeted and otherwise made
available. If this Agreement contemplates the City utilizing state or federal funds to meet
its obligations herein, this Agreement shall be contingent upon the availability of those
funds for payment pursuant to the terms of this Agreement.
22. General Terms.
(a) It is agreed that neither this Agreement nor any of its terms, provisions, conditions,
representations or covenants can be modified, changed, terminated or amended, waived,
superseded or extended except by appropriate written instrument fully executed by the
parties.
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(b) If any of the provisions of this Agreement shall be held invalid, illegal or
unenforceable it shall not affect or impair the validity, legality or enforceability of any other
provision.
(c) The parties acknowledge and understand that there are no conditions or limitations to
this understanding except those as contained herein at the time of the execution hereof and
that after execution no alteration, change or modification shall be made except upon a
writing signed by the parties.
(d) This Agreement shall be governed by the laws of the State of Colorado as from time
to time in effect.
23. Electronic Signatures and Electronic Records. This Agreement and any amendments
hereto may be executed in several counterparts, each of which shall be deemed an original, and all
of which together shall constitute one agreement binding on the Parties, notwithstanding the
possible event that all Parties may not have signed the same counterpart. Furthermore, each Party
consents to the use of electronic signatures by either Party. The Scope of Work, and any other
documents requiring a signature hereunder, may be signed electronically in the manner agreed to
by the Parties. The Parties agree not to deny the legal effect or enforceability of the Agreement
solely because it is in electronic form or because an electronic record was used in its formation.
The Parties agree not to object to the admissibility of the Agreement in the form of an electronic
record, or a paper copy of an electronic documents, or a paper copy of a document bearing an
electronic signature, on the ground that it is an electronic record or electronic signature or that it is
not in its original form or is not an original.
IN WITNESS WHEREOF, the parties hereto have executed, or caused to be executed by their duly
authorized officials, this Agreement in three copies each of which shall be deemed an original on the
date first written above.
CITY OF ASPEN, COLORADO:
0owsigned by
Spa l9f¢
6Pa1t771xEE'SE�2
[Signature]
Sara ott
[Name]
Title: city Manager
Date:/8/2022 1 8:48:21 AM PDT
Approved as to form:
PI Ogg nod S§ ONAL:
'r G�s
Me
[Signature]
By: Tally Sochi s
[Name]
Title: Motorola Solutions Flex Account Sales
Date:
6/14/2022 1 1:50:55 PM PDT
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City Attomey's Office
General Conditions and Special Conditions can be found on City of
Aspen Website.
https://www.cityofaspen.com/497/Purchasin2
Exhibit A
QMOTO,ROLA SOLUTIONS
Quote and Purchase Addendum
Quoted Date: June 6, 2022 Quote Number: 1378657
Quote Expiration: August 30, 2022 Prepared By: Tally Gochis
Services Included
❑ First -year Maintenance — For the specific module(s) listed in this document, all
upgrades and live phone support services are included for the entire first year.
❑ Project Management and Installation — Motorola Solutions will assign a Flex
Project Manager as the agency's single point of contact. This individual will coordinate
Motorola's expert staff as needed to ensure a smooth upgrade transition.
• Included in Quote
• digiTICKET: See Attachment A on
Package Quote
Following Pages $55,653
• Flex Return Sharing Interface ❑ Flex XML Citation
Interface
Future Flex Integrations & digiTICKET Annual
Maintenance
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• Future maintenance is estimated for your planning purposes and is not
included in this purchase.
• 2nd-year maintenance will begin 12 months from production
implementation.
• Please See Attachment A for more information on the future years
maintenance costs from digiTICKET
2nd-year Maintenance Total: $8,177.91
3rd-year Maintenance Total: $8,241.62
4th-year Maintenance Total: $8,307.88
5th-year Maintenance Total: $8,376.79
5 Year Total = $88,757.20
MOTOROLA SOLUTIONS
Payment Terms
0 Customer agrees to pay all invoices within thirty (30) business days of invoice date.
The Customer's signature below constitutes its agreement to purchase the licenses, products
and/or services according to the terms quoted by Motorola Solutions within this document. This
document shall serve as an addendum to the Purchase Agreement previously entered into
between the Customer and Spillman Technologies. The terms and conditions of the Purchase
Agreement, as well as the related License Agreement and Support Agreement, shall apply to
the items quoted herein.
Customer affirms that a purchase order or notice to proceed is not required for contract performance or for
subsequent years of service, if any, and that sufficient funds have been appropriated in accordance with
applicable law. The Customer will pay all invoices as received from Motorola and any changes in scope
will be subject to the change order process as described in this Agreement. At the time of execution of
this Agreement, the Customer will provide all necessary reference information to include on invoices for
payment in accordance with this Agreement.
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Aspen Police Department
Customer Name
06/09/2022
Date
540 E Main Street, Aspen CO
81611
Bill To Address
Au rized Signature
Linda Consuegra/Assistant Chief
Print Name and Title
540 E Main Street, Aspen CO
81611
Ship To Address
r r
'Row,= iniTICKETO
electronic ticketing solution
13 Unit digiTICKET Price Quote for the:
Aspen Police Department c/o Motorola
Solutions
Tally Gochis
April 14, 2022
SAlL1FUS
TECHNOLOGIES
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
Proposal Prepared by:
Shawn Sicking
shawn.sicking@saitustechnologies.com
918.392.3904 office
918.691.8066 mobile
Saltus Technologies
907 South Detroit, Suite 820
Tulsa, OK 74120
Submitted in Confidence for Aspen Police Department Please confirm pricing after 60 days from the above date
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTlcC�KETalec"n®
April 14, 2022
Aspen Police Department Assistant
Chief Bill Linn
c/o Motorola Solutions, Tally Gochis
RE: 13 Unit digiTICKET Multi -Agency Price Quote
Dear Tally,
Thank you for the opportunity to quote eCitation requirements for Aspen Police Department. This proposal
includes:
• 13 unit digiTICKET pricing for hardware, software, licensing and services which will utilize the
following:
o Existing hardware:
♦ 13 Laptops (Aspen PD's MDTs, jail or squad computers) o New hardware
that is included in this proposal
♦ 11 Brother 4" RJ4230 Printers with rugged hanging cases
♦ 13 LTron Barcode Scanners
• Please note that jail or sally port licenses will need to be assigned to either Aspen PD or Pitkin
County SO and their officers to ensure citations are correctly assigned (licenses currently cannot be
shared).
• This proposal includes pricing for a standard XML export to Flex. A standard XML export for a
court case management application has been included (Eclips /jPOD). Please confirm availability of
imports and related fees with other third -party applications. Further definition of jPODs requirements will
be needed in order to confirm the quoted standard XML export.
• This configuration includes a mobile interface with Flex to utilize return data in the citation
process for the 13 laptop units. Please note that sample return data will be require for configuration.
• Additional features: o Standard scofflaw (repeat offender) utilities are included in this solution c
Work -flow for ex-officio / FTO approval process for citations o Demographic data capture
• On -site training using a train -the -trainer approach (small groups). Please note that travel
expenses related to training will be billed as actual. Please note that travel and lodging expenses for 2
trainers conducting 2 days of training is limited to $2,925.
This pricing includes a purchase option: the Police Department can purchase the hardware, software licenses and
implementation services from Saltus. This option requires ongoing costs associated with software maintenance
and support, new hardware when needed, hosting and paper costs.
The following document provides a price quote and additional information for a 13 unit iaotoo/tablet solution and
expires 60 days from the date above. I appreciate your interest in digiTICKET and look forward to working with you
to assist in your decision process. If you have any questions or need any additional information, please don't
hesitate to contact me directly.
Sincerely,
C'nn f i riPnt i al I A..npr Pnl i rp liana rtmant
Page 1
Copyright �D 2022 Saltus Technologies, LLC All Rights Reserved
DocuSign Envelope ID: 6845C881-CC25-41AA-8E21-274713169A08
digiTICKET®
eleeemnic tiokeeing solution
Shawn Sicking
Mobile:918-691-8066
shawns@saltustech.com
About Saltus Technologies, LLC
Saltus Technologies, LLC (Saltus) is solely focused on developing and marketing our electronic ticketing
solution digiTICKET®. Saltus' mission is to help our customers increase productivity and gain efficiencies
through the use of digiTICKET. 'Saltus' is Latin, for "to jump forward". Our customers, through the
implementation of digiTICKET, can expect to take a big leap forward in productivity and cost reductions.
After spinning off from another mobile software development company in early 2010, Saltus has grown
its customer base to over 300 agencies in 19 states. Customers range from the 500 Kansas Highway
Patrol Troopers using digiTICKET on laptop computers to small Police Departments sharing 2 handheld
devices. Overall, Saltus customers now issue over 100,000 citations per month combined.
Saltus is the only eCitation company to offer their solution as a service. Initially launched as a
procurement option in early 2011, the "digiTICKET Solution as a Service" (dSaaS) procurement option
has been successful with both large and small agencies. Through this model, agencies can typically
use expense budgets instead of going through the lengthy capital budget approval process.
Why digiTICKET, Why Saltus?
We believe digiTICKET provides distinct advantages to our customers:
Efficiency— digiTICKET eliminates handwriting errors and reduces the amount of time required to
process tickets by utilizing barcode scanners and data exports to RMS and Court systems.
Ease of use — digiTICKET was designed with the assistance of law enforcement personnel and has
been upgraded over the years based on officer feedback. We believe it is the most user-friendly
solution on the market today.
Highly Configurable — digiTICKET has continually been enhanced over the years to be as flexible and
configurable as possible. digiTICKET can be configured to exactly match your agency's current
processes and tickets can be designed to match your agency's requirements. Interfaces can be built
to the specifications of your RMS or Court system. To date, Saltus has deployed interfaces to over 50
different systems.
Customer Service — Saltus has earned the best customer service reputation in the eCitation market. We
encourage you to contact ANY Saltus customer to discuss our responsiveness and customer service
capabilities.
Focus - The last, but possibly one of the most important reasons why digiTICKET makes the most
sense for your agency is because Saltus is focused solely an electronic ticketing. We are not
distracted by developing and marketing other products to other industries.
Experience—Saltus has developed strong relationships with hardware manufacturers, records
('nnfiHl ntial I➢croon Dnl1— T_) r-+--Ant
Page 2
Copyright ,_? 2022 Saltus Technologies, LLC All Rights Reserved
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTICnic KET'
management and court system vendors and has an excellent track record with a diverse, growing
customer base across the United States.
digiTICKET Solution Overview
digiTICKET is a mobile software application that automates the process of writing and processing
citations for law enforcement agencies. digiTICKET mobile software can run on laptops or tablets.
Tablets are ruggedized and can be shared among officers. digiTICKET has been used to issue over 6
million citations over the past 10 years.
How digiTICKET Works
The digiTICKET solution utilizes a barcode scanner to scan violator driver licenses, capture vehicle
information and assign violations to the offender. Saltus also offers the option of interfacing with RMS
mobile applications to share NCIC/NLETS query data and use it to populate person and vehicle fields in
digiTICKET. Once tickets have been completed, they are printed on a mobile thermal printer and given to
the offender. Handhelds and tablets offer the ability to capture an electronic signature, photograph, GPS
coordinates and voice notes. Tickets are then synchronized to the digiTICKET server via a network data
connection. Once on the digiTICKET server, tickets can be managed and reproduced in PDF format,
reports can be generated and ticket data can be electronically moved to Court and Records
Management System(s) eliminating manual, redundant data entry. The server application is web based
and can be accessed from any PC with an internet/network connection.
Scan DL, query NCIC, create Vj Transfer tickets to web Review, edit & create Export ticket data, photos &
& print ticket, take photograph & application via cradle PDF versions of tickets. PDF s to Court or Records
capture signature in field. or wireless. Create reports. Management Systems.
om I A
s
Benefits of digiTICKET
Improved Officer Safety - More law enforcement officers die in traffic -related incidents than from
any other single cause of death. digiTICKET can reduce the amount of time required to issue tickets
by more than 50% reducing officer exposure to roadside hazards.
Higher Productivity - Officers who utilize electronic ticketing can "free up" more than 50% of the
time they would spend writing tickets by hand. This means more patrol time and improved public
safety.
Increased Revenue by Reducing Ticket Errors - An estimated 5-10% of all tickets are dismissed due to
errors in the ticket writing process. digiTICKET can reduce or eliminate illegible and uncollectable
citations.
r',, fl rl Pali i a 1 17. CT-) 7r D(� nYtTl'1P Ylt
Page 3
Copyright 2022 Saltus Technologies, LLC All Rights Reserved
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTICKET
Automate the Ticketing Processes - Agency and court ticket processes rely on officers submitting
fully completed tickets within required time frames. digiTICKET helps agencies automate problem
areas.
digiTICKET Price Quotes
Please refer to Appendix A: di iTICKETSolution Scope for a detailed description of the proposed solution.
Option 1: Standard Purchase
The purchase price for the digiTICKET solution includes digiTICKET software licenses, software
implementation and training services, custom configuration services (if applicable), required hardware,
paper and hosting fees (if applicable). This procurement option requires ongoing costs associated with
annual maintenance and support, new hardware when needed, hosting and paper.
C'nnfi dpnti Al I Aanpn Pnl i no T cr nrtmont
Page 4
Copyright O 2022 Saltus Technologies, LLC All Rights Reserved
DocuSign Enw
OEM!lope ID: 6B45C881=CC25-41AA-8E21-274713169A08
Software License Fees
Units
APD Fee
Total
digiTICKET Server License - includes Spillman Flex Export
digiTICKET Mobile Client Licenses
Spillman Flex Mobile to digiTICKET Mobile Interface Licenses
Additional RMS / Court Export License: JPOD XML to be confirmed
1
13
13
1
$
$
$
$
3,750
600
150
1,000
$
$
$
$
3,750
7,800
1,950
1,000
Software License Fees
Customer Discount (Software)
see above
11%
$
$
14,500
(1,595.00)
TOTAL Software License Fees
$
$
12,905
1.00
Professional Services Fees
Units
APD Fee
Total
Standard implementation and training services
1
$
6,700
$
6,700
Configuration of groups
1
$
700
$
700
Configuration of approval process tab on web application
1
$
700
$
700
Configuration of auto -exporter (total exporters)
2
$
1,000
$
2,000
Design and creation of custom pre-printed ticket back (4" paper only)
1
$
350
$
350
Configuration of Spillman Flex mobile to digiTICKET mobile interface
1
$
3,350
$
3,350
Additional training day
1
$
2,000
$
2,000
TOTAL Professional Services Fees
$
$
17,800
1.00
TOTAL hardware costs (devices, peripherals, warranties, etc.) **
1
1100
$
17,529.50
$
17,680
Thermal paper; 50 roll minimum w/ pre-printed back (price per roll)
$
16.00
$
1,600
Monthly hosting services (annual recurring fee)
12
$
150
$
1,800
TOTAL PURCHASE PRICE (Year 1)
$
$
51,785
1.00
** See detailed hardware quote with line item pricing & descriptions on following pages.
NOTE: Travel & living expenses for on -site training will be billed separately, as actual.
Recurring Annual Fees
Component Units Fee
Totals
Annual Maintenance & Support Fee - Hosted by Saltus (over 25 units)
13
33%
$
4,785
Hosting Services (annual fee)
1
$
1,800
$
1,800
'TOTAL RECURRING ANNUAL FEES (beginning Year 2)
$
6,585
rnn fi H nt .ACJ1P7� Dn77C'P 1]�nn Y'tmP_nt
Page 5
Copyright �2022 Saltus Technologies, LLC All Rights Reserved
1.00
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTICKET®
clec7vnic VGkoUng soluii on
Ex lanation of Purchase Fees:
The following components make up the pricing provided above.
Software Licenses Fees:
• digiTICKET Server Software —1 license is required regardless of the number of client
licenses o Includes one manual RMS or Court System Export license
• digiTICKET Mobile Client Software —1 license is required for each device running
digiTICKET
• RMS Mobile to digiTICKET Mobile Interface —1 license is required for each device using
the interface
NOTE: This interface enables digiTICKET to access person/vehicle query data from RMS mobile software
applications. This capability is highly dependent on the quality and consistency of data being provided by
the RMS mobile software. Because digiTICKET must rely on the RMS software and because the format of
data returned from the state message switch can vary so widely, Saltus cannot guarantee 100% accuracy
of returned data.
To configure this interface, Saltus developers use actual return datasets provided by the customer for
each state being configured. A minimum of 5 person and vehicle returns (more than 5 will increase
accuracy of the interface) must be provided by the customer to allow developers to create parsing
algorithms for each state being configured. The standard interface includes in -state returns and 2
additional states of your choosing. Additional states can be added for an additional cost.
• Additional Exports —1 license is required for each additional data export (per instance
of the 3`d party software)
NOTE: Potential import fees charged by RMS or Court system vendors are not included as part of this
proposal and should be negotiated separately with each respective vendor.
Professional Services:
• Standard Implementation and Training Services include project management,
requirements gathering, basic system configuration, quality assurance testing, user acceptance
software testing, end user training and the deployment of digiTICKET. Travel and living expenses
associated with onsite training for two trainers are included in this fee.
• Other services related to non-standard configuration tasks, are included based on our
knowledge of your requirements. They include: o None noted
Hardware:
• Hardware items such as rugged tablet computers, USB barcode scanners, thermal
printers and associated warranties, cables, etc.
o See line item hardware quote on following page for specifics related to quote
above.
NOTE: The use of existing tablet rnmpiAPra, barcode scanners and/or printers must be approved by Saltus.
If approved, customer must provide a minimum of two of each existing dpvirp typp5 fnr system
configuration and testing purposes.
NOTE: Saltus does NOT provide hardware installation services. The Customer is responsible for installing all
hardware.
Paper:
(`nnfirlAnti �l 17]cr�on pnl 1 -p 7)Prartmr nt
Page 6
Copyright 2022 Saltus Technologies, LLC All Rights Reserved
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTICKET®
electronic Vokati" aoiuli on
• digiTICKET prints to thermal printers. Saltus provides premium thermal paper with high
temperature ratings and extended archive -ability (typically 10 to 20 years).
• 4" wide paper is sold by the roll. Each roll contains 60 to 75 pages per roll (depending
on the length of the ticket) o Standard deployments include pre-printing the back of the ticket
with violator instructions. This is an optional capability requiring a one-time setup fee.
o Pre-printed ticket paper has a 50-roll minimum order quantity.
Hosting:
• The server application is web based. Saltus utilizes Rackspace to provide hosting
services. See additional information on following pages. Hosting fees are paid annually and are
considered part of ongoing maintenance and support fees.
o Hosting can be performed by the customer but requires an onsite server and
additional implementation services fees. No hosting fees would apply.
Recurring Annual Fees:
• Annual Maintenance and Support fees are paid annually beginning in year 2 and are a
percentage of the total software license fees.
o The percentage is greater if the customer hosts the server application on site.
Please note the following regarding County -wide, multi -agency solutions:
1. Departments can maintain their own municipal ticket format
2. Departments can maintain their own municipal court dates, times, and docket limits
3. The digiTICKET Web application will be shared by each agency
a. Data views and citation access will be filtered based on groups. County and
Municipality users cannot see each other's data.
b. A police department can utilize their own CMS and RMS exports (additional
charges apply)
4. Each agency sharing the platform:
a. Will use the same violations list for county or state citations.
b. Each Municipal PD can have their own violation list (in addition to printed ticket
format).
C. Must share the same business logic (required fields, validations, etc.). System
rules will apply to all agencies.
Drop -down list values will be shared by all agencies (i.e. eye color)
Hardware Inclmded in Quate,
f nfi pntial Asnp Pr) liro npnartmant
Page 7
C'npyright. (�) 2022 Saltus Technologies, LLC All Rights Reserved
DocuSign Envelope ID: 6845C881-CC25-41AA-8E21-274713169A08
digiTI�C,Kng ETOD
Brother RuggedJet 4230 Bluetooth Thermal Printer
RuggedJet 4230BL Kit: 4" DT Printer w/USB, Serial & Bluetooth MiFi - Includes
Printer, Li -ion battery, 2 Year Premier Warranty, belt clip & CPCL
11
$ 833.82
$
9,172.06
11
$ 58.76
RuggedJet 4 - 3 year warranty; 1-Year Premium Service (initial service plus 1
addt'I year)
$
646.41
11
$ 33.75
$
371.25
Vehicle Power Adapter (cigarette lighter) 10' length
11
$ 12.68
$
139.44
USB Cable - 6'
USB Cable, 90° Male Mini-B to Female Mini-B, 6" Long
ill
$ 16.69
$
183.60
Brother Pocketlet 7 Thermal Printer
AC Adapter for Pocketlet 6 & 7 (Plus) and RuggedJet 4 "includes AC Cable LB3781
2
$ 65.43
$
130.85
L-Tron 2D License scanner/imager with curled cord and Magnetic Mounting Kit 113 1 $ 480.22 1 $ 6,242.87
Taylor Made carrying cases for RJ4230
Software Overview:
11 $ 58.46 $ 643.0:
IJ 1
Shipping Costs Total Hardware Price: $ 150.00
$ 17,679.50
• Mobile Client Software
• Configured to match the agency's requirements/process.
• Extremely easy to use, runs on laptops or tablets
• Tickets can be issued in a disconnected state — no data
connection is required
• Capable of writing tickets using multiple ticket formats —
traffic, parking, code enforcement, city or state tickets
• All officer, court and violation information automatically
updated upon secure login by officer, allowing for the sharing of
devices between officers
• Includes an electronic book of tickets that have been
issued to the officer from the digiTICKET web application
• Includes an up-to-date electronic list of charges —
including a
"favorites" list for fast data entry
('nn f; nonti al 121cnon pnl ir-P T1PnartmAni-
Page 8
Copyright 2022 Saltus Technologies, LLC All Rights Reserved
Figure 1 - digiTICKET on a
PandWlk FZ-M1 Tablet
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiT CKET®
"Lookup" tool for charges not included in favorites list
• Can issue as many as 8 charges on one screen — configurable to meet the agency's
guidelines
• Ticket numbering can be handled
multiple ways to meet the agency's guidelines
• Designate Individual violations as
warnings or flag as other types of violations
such as "Grant" tickets
• Optional database of street addresses
to ensure uniform locations on tickets
• Easy to use step by step procedure to
create tickets
• Drop down lists ensure accurate data
entry
• Scans barcodes on driver licenses and
military IDs from across the United States,
Mexico and Canada
• Captures photo and electronic
signature of violator
• Save in -process tickets and finish later
• Copy information from a previous
ticket to start another
• Ability to change to and from "night mode"; reversing contrast to limit nighttime
brightness
• Automatic notification of repeat offenders (scofflaw)
• Captures GPS coordinates of each stop
• Provides officers with ability to capture racial profiling information and make notes
after a traffic stop — available to, or hidden from, court personnel
• Ticket information can be customized to meet each agency's needs and processes
• Printed ticket is easily customized to exactly match agency's requirements
• Includes software for remote diagnostics and updates
• Training typically takes less than 2 hours for novice computer users
• Optional capabilities include NCIC/NLETS queries (real time data connectivity is
required) and
interfaces to RMS mobile software field reporting applications
Server Software
Figure 2 - digiTICKET on a Panasonic CF31
n i Hp t 1� l 1 ppnan Pnl 1 ra ilrna rtmPnt
Page 9
Copyright C., 2022 Saltus Technologies, LLC All Rights Reserved
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTl�C,KET®
• Web based software that can be accessed
from any PC with Internet/network access
• Secure login and data transfer and multiple
levels of user authorizations
• Dashboard reporting of ticketing activity
• Review, edit, approve, void or decline
tickets
• Search for tickets or warnings by officer,
shift, squad, violator, court date, ticket
date and many more. Figure 3-digiTICKET Dashboard
• Reproduce exact copies of tickets in PDF
format with signatures, court disposition _
information, and photos
• Print PDFs on standard office printers or
store and send electronically
• View a map of stop locations (captured
using GPS capable devices)
• Edit, create or inactivate municipal
ordinances and state statutes
• Issue tickets to officers or run audit reports Figure 4- digiTICKETTicket Mapping
of assigned ticket numbers
eyu¢xrr Demo vou<e oe•,nmmi ,.--
View, print or export reports of specific a _
ticket data (custom reports available)
• Export citation data to Records
Management or Court systems through
web -based utility — optionally include PDF
copies of tickets, pictures, etc.
• Automatically export data and deliver to
the RMS in a predefined location, or '� !
interface to 3rd party systems through web ■
services — optional capability Figure 5 - digiTICKET Court Calendars
• Manage court dates for multiple court types for up to a year in advance
• Set court date rules such as docket size or lead time —for all or individual court dates/types
MIM
_4
Create an unlimited number of user types with a very detailed user -based permissions system —
based on user type (i.e. officer, supervisor, prosecutor, court clerk, etc.)
Group users by troop, shift, squad, division, etc.
• Data Synchronization
• The digiTICKET solution requires an internet/network data connection to synchronize tickets to
the server. This is typically a full-time connection located where the units are maintained. The units do
not require a connection when they are in use in the field.
Cnnf' cj P n tial Asr,P PnlinP nPnartmant
Page 10
Copyright Cc.) 2022 Saltus Technologies, LLC All Rights Reserved
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTIaCKET®
Recommended Hardware
Saltus has designed digiTICKET to be "device agnostic" — meaning that we purchase "off the shelf"
hardware and load the software on the devices. digiTICKET can be configured to utilize any number
of computers and printers. Typically, digiTICKET is deployed on a Windows 7/10 laptop or tablet
with the proper data capture capabilities (barcode/magnetic stripe scanner, Bluetooth
communication, touchscreen, etc.). Tickets can be printed on any type of mobile printer —thermal or
otherwise.
Server Confrguration
The digiTICKET web application runs on a Microsoft Server with an SQL Server database. digiTICKET
is typically hosted by Saltus (through a 3rd party hosting provider — more information found below)
who provides maintenance, storage, backups and SQL licensing. However, it can also be hosted by
the agency. Specific server and connectivity requirements can be supplied upon request.
The following hardware configuration is recommend based on Saltus' current understanding of your
agency's needs:
Brother RuimedJet 4230
• Fast print speed of up to 5 inches per second
• Tough Construction - IP54 certification and 6 ft. drop protection mean that water, dust, or
drops won't affect the printer's operation under normal
conditions
• Versatile Functionality - Prints on labels and receipts
from 2 inches wide to 4 inches wide
• Two year, "bumper -to -bumper" warranty * — Brother
will fix the problem or provide a replacement printer
• Ergonomic design — Easy to load media and intuitive
interface controls
• Low maintenance costs — Highly reliable direct thermal
technology uses fewer moving parts than other printing
technologies
• Low consumable costs —There are no ink or ribbons to
replace
• Wide range of connectivity options — USB, Serial, and Bluetooth®
• 203 dpi resolution
• Support for 1D and 2D barcodes
Note: Citations can be printed to a network printer. However, accommodations will need to be made for
court abstract language that is preprinted on the back of a thermal citation (i.e. including a second
preprinted page for the citation printed via the network.)
Agreement for Procurement and Professional Services Page 0
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTiCKET®
elv c tm nic ti r*etlnq 50;UIJ0n
• L-iron 491OLR Next Gen Area -imaging Scanner
• Image capture, signature capture, and
omnidirectional reading of linear, AAMVA PDF-417 and
MicroPDF417 barcodes.
• Features highly visible green LED aimer and red LED
backlight.
• Class -leading image quality and image transfer
speed provide crisp images in less than one second.
• Built to last in a compact, durable form factor with sealed membrane switch, hard pinned
cable connection and no moving parts.
• Custom imaging firmware compatible with e-citation and accident reporting packages via
COM port emulation, keyboard emulation or HID communication mode.
• Safe and secure mounting with spring -retained microphone mounting clip and hanger.
• Taylor_Made Custom Work Boards/Holsters (optional]
• Custom made for Saltus to hold the MC67 handheld
computer and Bluetooth thermal printers
• Work boards enable officers to easily store and
transport ticket writers and printers — includes multiple
mounting options
• Taylor Made provides custom work boards and holsters
made from durable ballistic materials and stainless -steel
clips and Drings.
• These cases can be custom designed to meet specific
vehicle requirements.
Agreement for Procurement and Professional Services Page 1
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTiCKET®
atectronic tickling •oiutipn
There are many options for mounting printers in a vehicle. If requested, Saltus can provide pricing for
the mounting option of your choice. Please note that Saltus does not provide installation services.
Printed Ticket Sample
Saltus designs tickets to look as much like traditional handwritten tickets as possible. This maintains
a level of comfort with officers, court administrators as well as violators.
• Ticket fronts and backs are customized based on agency requirements.
• Tickets can be printed in 4" wide or full 8 %: x 11" formats. 4" tickets can be deployed with
preprinted backs containing violator instructions. 8.5 x 11" tickets can be printed with the
entire citation on the front side (similar to the Court's PDF copy below).
• Tickets can also be printed on a standard printer from the digiTICKET web application. These
can include signatures, pictures, and Court disposition information (see sample below).
Agreement for Procurement and Professional Services Page 2
DocuSign Envelope ID: 6B45C881-CC25-41AA-BE21-274713169A08
d ig iTl C KET®
alociry Fnc ticketing 5a I uli on
Ticket layout c
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agency
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Implementation and Support Services
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The Saltus Solution Delivery Methodology is used for all solution deployments. This is a structured
process that ensures that all possible issues and all requirements are jointly identified by Saltus and
customer resources and all system configuration changes are approved by the customer prior to any
wuik being performed by Saltus englneers. This process ensures that Saltus and the customer are
always on the same page and that expectations are being met throughout the entire process.
The activities contained within this methodology are as follows:
Agreement for Procurement and Professional Services Page 3
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
dig TIC ET®
• Requirements Definition: Saltus will facilitate a workshop with subject matter
experts from various customer departments to ensure that the solution is configured
specifically the way the customer wants it.
• System Configuration: Once all requirements are documented, digiTICKET is then
configured to meet the customer's specific needs. This includes the setup of all
ordinances, user roles and permissions, printed ticket formatting, mobile client
configuration, report development, interface creation and testing, etc.
• User Acceptance Testing: Once configured, Saltus will then facilitate a User
Acceptance Testing session in a classroom setting with key customer personnel. This
session is conducted to ensure that the system is configured as requested by the
customer. • Training Programs
Saltus offers complete training services, documentation, and on -going training support.
• Customized User Guides (printed and on-line)
• Training sessions are customized to meet each customer's needs
• digiTICKET Trainers have extensive experience working in the field with users of
mobile software, hardware, and web -based applications
• Training approaches include Train the Trainer, Groups, and one-on-one instruction
• Sessions can be scheduled around shifts with follow-up training completed as
required
• Personal Web -based video training is also available
• Training and travel are included in the pricing we have provided
• Satisfaction with training is guaranteed for each agency
• Support and Maintenance Programs
• Saltus provides tier 1 technical support for software and hardware
• digiTICKET configuration and installation is completed by Saltus (we can also provide
installation of Wi-Fi access points).
• Standard support responses generally result in a resolution within the same day
• 24/7/365 phone and email support are available at no extra charge
• Each agency has access to Web -based customer portal for issue tracking and
knowledge base
• Device Management
• Complete Maintenance and Warranty programs are available for hardware
• Saltus provides turnkey management of devices and offers replacement units if a
device is out of service for maintenance
• Utilization of remote device management software for upgrades and support
• Deployment
• After training, the solution is deployed and Saltus then provides end user support
and system maintenance and updates for the life of the maintenance and Support
Agreement.
• digiTICKET Hosting Infrastructure
Saltus partners with one of the largest managed hosting rJ 1ucksp ce
providers in the world: Rackspace. By partnering with
HOSTING
Agreement for Procurement and Professional Scrviccs Page 4
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTICKETOn
Rackspace, Saltus has elevated our expertise and support well beyond those of other providers. With
more than 6,000 servers currently running Microsoft SQL, Rackspace has established itself as the
expert in database servers. Being awarded the Microsoft Hosting Provider of the Year three times
reaffirms their standing. Your entire hosting environment —from hardware, to network, OS and
databases are monitored and supported by the leaders in IT hosting. Hosted services ensure that
users can access digiTICKET and eliminate the costs associated with maintaining a server.
In over five years of hosting digiTICKET production environments, Rackspace has never had an
unscheduled outage. In partnership with Rackspace, Saltus offers the highest level of security and
dependability:
Server Access and Security:
Tier 1 datacenter/Physical Security: Data center access limited to data center technicians;
Biometric scanning for controlled data center access; Security camera monitoring at all data
center locations; 24x7 onsite staff provides additional protection against unauthorized entry;
Unmarked facilities to help maintain low profile; Physical security audited by an independent
firm
System Security: System installation using hardened, patched OS; System patching configured
to provide ongoing protection from exploits; Dedicated firewall and VPN services to help
block unauthorized system access; Data protection with managed backup; Dedicated
intrusion detection devices to provide an additional layer of protection against unauthorized
system access; Distributed Denial of Service (DDoS) mitigation services; ISO17799-based
policies and procedures, regularly reviewed as part of SAS70 Type II audit process; Systems
access logged and tracked for auditing purposes; Secure document -destruction policies for all
sensitive information; Fully documented change -management procedures; Independently
audited disaster recovery and business continuity plans in place Data Maintenance &
Integrity
• FIPS compliant data encryption is used throughout the digiTICKET system. SSL 128-bit
encryption is used for all communication between mobile devices such as handheld and
laptops and the servers. It is also used between the browser and the servers.
• Select data elements are encrypted on the server with AES 128-bit encryption.
• Data Logging: The digiTICKET web application logs all activity as it occurs within the system.
digiTICKET logs what was changed, when it was changed and who changed it (based on user
id). This information can be used to generate reports and can be accessed by Saltus support
resources as necessary.
• Backups:
digiTICKET's standard database backup plans provide a full daily backup which can be
upgraded to hourly, incremental backups.
digiTICKET is built on Windows 2008 Server Standard 64-bit and SQL Server 2008 R2.
Il.supports all RAID IPvP,IS supported by these technologies. Windows 2008 Server
provides RAID levels 0, 1, and 5 implemented within the operating system software
itself.
Agreement for Procurement and Professional Services Page 5
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTICKET®
cleclrpnia tickcling avlu lien
digffICKET Solution Scope Checklist
Agency: Aspen /Pitkin County Multi -Agency
Contract Date: Contract Type: Purchase
Type Solution Answer /Qty. Type Description
of
Laptop
41
141 Joint Agency Solution (APD / PCSO)
Hardware Provided
Tablet
by Saltus
0
Apo Answer /Qty.
Type
Description
Tablet
0
NA
4" Printers (note options MSR, Billetooth, Battery)
11
RJ4230
See detailed hardware pricing table for
mounts/periphe rats/quantWeL
Full Page 81/2 x 11 Printers
0
NA
Existing Hardware
Barcode Scanners
Provided by Customer
13
APD Answer /Qty.
L-Tron
Type
Description
Laptops
13
0
Tablets
0
Does tablet have integrated scanners?
0
4" Printers
0
Full Page 8112 x 11 Printers
0
Exports interfaces
Barcode Scanners
P&cords Management System
0
Response
Spillman Flex
Vendor Contact lnformarron
Please conf rm pricing end availablity of import with vendor
Is an RMS Export included?
Export included
Type of export required?
Auto -export
Court Cass Management System
CO Eclipse JPOD • Standard XML, to be confirmed
Vendor Contact Information
Please confirm pricing and availablity of import with vendor
Is a CMS Export inchrded?
Export included
Typraf export requlred?
Aut"Xport
Other Interfaces (State system, Payment, etc.}
None noted
Vendor Contact Information
is another export re4ulred?
Mobile Software
Type of export required?
to digiTICKET Mobile Software Interface
Mobile Query Software to digiTICKET Mobile Interface?
Please confirm Flex pricing.
Response
Yes -Spillman Flex
Vendor Contact Information
Number of states to be parsed fin -state + 2 included)?
Software Configuration Requirements (also see Pricing Summary)
Configuration of additional agencies (additional agencies)
3 SQ person & vehicle returns MUST be provided per state BY CUSTOMER.
Confguratlon of groups
Configuration of pre-printed ticket back for 4" citation Configuration of approval process tab on web application
CO points calculation (if required)
Agreement for Procurement and Professional Services Page 6
DocuSign Envelope ID: 6B45C881-CC25-41AA-8E21-274713169A08
digiTICKET®
electrLnia Sia3caeing solution
Agreement for Procurement and Professional Services Page 7