HomeMy WebLinkAboutFile Documents.1322 Snowbunny Ln.0071-2021-BCHO (28)1Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Tenore 240 MKII
Video
Product
Information
Installation, Operation and
Owner’s Manual
Modore 240
Tenore 240
Direct Vent
Gas Fireplaces
HOT GLASS WILL Une surface vitrée chaude
CAUSE BURNS. peut causer des brûlures.
DO NOT TOUCH GLASS Laisser refroidir la surface
UNTIL COOLED. vitrée avant d’y toucher.
NEVER ALLOW CHILDREN Ne permettez jamais á un enfant
TO TOUCH GLASS. de toucher la surface vitrée.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed
for the protection of children and other at-risk individuals.
Une barrière conçu pour réduire le risque de brûlure par le verre de visualisation chaude est fournie avec cet appareil et doit
être installé pour la protection des enfants et autres personnes à risque.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
INSTALLATEUR: Laissez cette notice avec l’appareil.
CONSOMMATEUR: Conservez cette notice pour
consultation ultérieure.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
- Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could
result in serious injury, death, or property damage.
- Ne pas entreposer ni utilizer d’essence ni d’autres vapeurs
ou liquides inflammables dans le voisinage de cet appareil
ou de tout autre appareil.
- QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ
• Ne pas tenter d’allumer d’appareil.
• Ne touchez á aucan interrupteur. Ne pas vous servir des
téléphones se trouvant dans le bátiment ou vous trouvez.
• Quitter immédiatement le bâtiment.
• Appelez immédiatment votre fournisseur de gaz depuis
un voisin. Suivez les instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz
appelez le service des incindies.
- Installation et l’entretien doivent être effectués par un
installateur qualifié, une agence de service ou le fournisseur
de gaz.
AVERTISSEMENT:
INCENDIE OU D’EXPLOSION
Le non-respect des avertissements de sécurité à la
lettre pourrait entraîner de graves blessures , la mort
ou des dommages matériels.
September 2020
4006611
2
TABLE OF CONTENTS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Important Safety Information .............................................................................................3
Key Installation Points ...........................................................................................................6
Planning your Gas Fireplace... .............................................................................................7
User Information ......................................................................................................................9
Specifications and Dimensions ........................................................................................10
Modore 240 11
Tenore 240 12
Parts of the Fireplace 13
Clearances ................................................................................................................................15
Locating the Fireplace 15
Placing the Fireplace 15
Clearances to Combustibles 16
Clearances to Non-Combustibles 16
Mantel Clearances 17
Warm Air Clearances 18
Gas and Electric ......................................................................................................................19
Venting ......................................................................................................................................20
Configuration 20
Venting Clearances 21
Enclosing the Fireplace .......................................................................................................23
Non-Combustible Materials List 23
Rough Opening Dimensions 27
Warm Air Opening 29
Cold Climate Installation 31
Access Door (Locating and Mounting) 31
Installing the Fire Media .....................................................................................................34
Screen Installation.................................................................................................................35
Operating the Fireplace ......................................................................................................40
Maintenance ...........................................................................................................................47
Glass 47
Burner 49
Pilot 49
Thermocouple 50
Venting 50
Replacement Parts ................................................................................................................51
Warranty ...................................................................................................................................55
Massachusetts Certification.......................................................................Appendix One
Troubleshooting Flowchart ......................................................................Appendix Two
Connecting To A Smart Home System ................................................Appendix Three
Error Codes Procontrol App......................................................................Appendix Four
3
IMPORTANT SAFETY INFORMATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
CAUTION - HOT! HOT! HOT!
This appliance is a HEATING appliance and it does become very hot in operation.
UNDER ANY CIRCUMSTANCES, DO NOT PLACE any object, furniture, draperies or other item LESS THAN 36” (90 cm) IN
FRONT OF THE GLASS OF THE FIREPLACE.
CHILDREN AND PETS
Radiant heat can heat surfaces such as the surround and trims of the fireplace to temperatures that, although approved
safe, can be quite uncomfortable to touch - particularly for children and pets. Children and pets should always be
supervised when in the room where the appliance is located. Remote control handset should be kept out of reach of
children. In the presence of children, we STRONGLY RECOMMEND that you install in front of the fireplace: a fire screen or,
to protect young toddlers, a “hearth gate”.
HOT SURFACES
Be aware that, although safe, some combustible materials and finishes, even
though installed at listed clearances may, over time, discolor, warp or show
cracks.
Convective heat will exit the unit and travel up the wall surface if not impeded.
Protruding mantels and projections can help direct the heat away from the wall.
AVOID placing heat sensitive items such as televisions, paintings, decorations,
etc. above fireplaces or near the edge of protrusions unless appropriate.
SAVE THESE INSTRUCTIONS
Make yourself fully aware of all the following instructions and the many features of the Element4
direct vent gas fireplace appliance.
INSTALLER: Leave this manual with the appliance.
OWNER: Keep this manual for future reference.
Do not place furniture or other objects
within 36” of the fireplace glass.
4
IMPORTANT SAFETY INFORMATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
WARNING
Children and adults should be alerted to the hazards of
high surface temperature and should stay away to avoid
burns or clothing ignition.
WARNING
This direct vent system appliance must be installed as an
OEM installation in manufactured homes (USA only) or
an aftermarket permanently located, or a mobile home,
where not prohibited by local codes and must be
installed in accordance with Manufacturer’s instructions
and the Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280, in the United States, or
the Standard for Installation in Mobile Homes, CAN/CSA
Z240 MH Series, in Canada.
If the information in these instructions is not followed
exactly a fire or explosion may result causing property
damage, personal injury or death.
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this appliance.
WARNING: Installation and Service
Installation and service must be performed by an
authorized qualified installer, service agency or gas
supplier.
Any alteration to the product that causes soot or carbon to
form and results in damage is not the responsibility of the
manufacturer.
ONLY a qualified person may open the door/remove the
glass.
Do not modify or substitute any part of this appliance.
WARNING: Glass Handling
The glass must only be removed by a qualified person.
Gloves should be worn when removing the glass.
WARNING: Electrical Grounding
These direct vent appliances must be electrically
grounded in accordance with the local codes or, in the
absence of local codes, with National Electric code, ANSI/
NFPA 70, or the Canadian Electric Code, CSA C22.1
WARNING: Gas Appliance
This appliance is only for use with the type of gas
indicated on the rating plate. These appliances are not
convertible for use with other gases unless a certified kit
is used and the conversion is performed by an authorized
qualified technician.
Applicable standards are ANSI Z21.50/CSA 2.22 (Vented
Gas Fireplaces) and CAN/CGA 2.17-M91 (Gas-fired
Appliances for Use at High Altitudes.) If your installation
is at an elevation greater than 2000’ in the US or 4500’
in Canada, consult with the local authority having
jurisdiction for gas product installations to determine their
specific requirements for high altitude installations.
5
IMPORTANT SAFETY INFORMATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
This gas fireplace and vent assembly MUST be vented
directly to the outside and MUST NEVER be attached to a
chimney serving a separate solid fuel burning appliance.
Each gas appliance MUST BE a separate vent system.
Common vent systems are prohibited.
This unit MUST be used with a vent system as described
in this installation manual. NO OTHER VENT SYSTEM OR
COMPONENTS MAY BE USED.
INSPECT the external vent cap on a regular basis to make
sure that no debris, plants, trees, or shrubs are interfering
with the air flow.
NEVER OBSTRUCT the flow of ventilation air. Keep the
front of the appliance CLEAR of all obstacles and materials
for servicing and proper operation.
The glass panels MUST be in place and sealed before the
unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass panels
removed, cracked or broken. Replacement of the glass
panels should be performed by a licensed or qualified
service person. DO NOT strike or slam the glass panels.
The glass panels SHALL ONLY be replaced by units
supplied by the manufacturer. NO SUBSTITUTE panels
shall be used.
DO NOT USE abrasive cleaners on the panels. DO NOT
ATTEMPT to clean the glass panels when they are hot.
TURN OFF the gas before servicing the appliance. It is
recommended that a qualified service technician perform
an appliance check-up/service once a year.
Any safety screen or guard removed for servicing MUST BE
REPLACED before operating this appliance.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL, and must
only be used with gas supply conditions as indicated on
the rating label.
DO NOT USE this appliance if any part has been under
water. Immediately call a qualified service technician to
inspect the unit and to replace any part of the control
system and any gas control that has been under water.
DO NOT use this appliance as a temporary source of heat
during construction.
This appliance is a vented gas fireplace. It must not be
used for any other purposes such as drying clothes, etc.
If the pilot flame is extinguished either intentionally or
unintentionally, no attempt should be made to re-light the
gas until at least 3 minutes have elapsed.
Dimensions will appear as INCHES”/metric throughout
this manual. For convenience, the inches are rounded to
the nearest 1/16” when converted. If greater accuracy is
required, use the metric dimensions.
This appliance is for indoor use only.
6
KEY INSTALLATION POINTS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
IMPORTANTINFORMATION
This page references the most important key installation points when installing any Element 4 fireplace. This
page DOES NOT substitute for reading the entire manual.
F RECORDS
The installer MUST record the serial number and venting configuration to use for any technical issues that
may arise.
F ELECTRICAL
An approved 120V AC wall receptacle is required. The receiver MUST be powered by the AC adapter. Four
AA batteries may be used only for on-demand electrical requirement during power outage.
F FIRE MEDIA
When installing the fire media make sure to NEVER mix different types of media or use media purchased
from another retailer. ALWAYS keep the second thermocouple AND pilot free from media.
F AIR OUTLETS
The warm air outlets MUST be installed BEFORE the first light. The amount of square inches needed for the
opening varies from model to model.
F ENCLOSING THE FIREPLACE
ONLY a tested and approved non-combustible wallboard that is specified in the manual may be used when
enclosing the fireplace.
F FRAMING
The dimensions are different between metal and wood framing. Know which material you are using and
know the framing requirements.
F VENTING
The venting MUST follow the model specific graph shown in the manual. A restrictor may or may not need
to be used based on venting run and rise.
F CONSTRUCTION DEBRIS
REMEMBER that if the fireplace is installed before the site is finished, construction debris MUST be cleaned
from the enclosure and around the unit prior to finishing and the test fire.
F GAS PRESSURES
Gas pressures MUST be read with a manometer and confirmed with what is required in the installation
manual.
F FINISHING
7Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
PLANNING YOUR GAS FIREPLACE
PLANNING YOUR GAS FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com1
Before You Begin
• Since the Element4 fireplaces are vented gas appliances they must be installed by a qualified installer.
Your sales representative can help you choose the appropriate professional.
Overall Design
• One of the many features of the Element4 fireplace is its use of convective air flow.
• As the air within the enclosing walls, or chase, is warmed by the fireplace it rises and then exits the
Convection Air Outlet(s). The warm air in the chase is then replaced by room air which enters through
the Room Air Inlets. As this warm air cools it falls toward the floor where it’s drawn into the inlet and the
cycle repeats.
• The Room Air Inlets are part of the fireplace and cannot be blocked or adjusted. The amount of square
area required for your Convection Air Outlet(s) is determined by the fireplace model and is listed in the
installation manual.
• As seen in the illustrations, below, the outlets may be placed in a number of locations to accommodate
all types of designs. In all cases, though, your design must allow the free flow of air through the chase.
Convection Air Outlets
near ceiling showing
warm air flow.
Half-wall configuration
with Convection Air
Outlet set into top.
Convection Air
Outlets set into
bottom of reveal.
Convection Air
Outlets set on
side walls.
8Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
PLANNING YOUR GAS FIREPLACEPLANNING YOUR GAS FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com2
Contact your local dealer if you have any Questions
30 Log Bridge Road
Building 300 - Suite 303
Middleton, Ma 01949
www.EuropeanHome.com
Important Points
• The most important question to ask when locating your fireplace is, “Can it be effectively vented?” The
Element4 fireplaces are approved as “direct vent” appliances. This means that all of the air for combustion
comes directly from the outside and all of the flue gases are discharged directly to the outside by way of
co-axial 5” x 8” direct vent pipe.
• The venting can run vertically, horizontally or a combination of both. For example, it can be installed
near and vented through an exterior wall. Or it can be installed near the center of your home and vented
through the roof. In any case, the installation manual details the allowable configurations, distances and
clearances. If the venting falls outside of the vent graphs, a power vent is available.
• The next question to ask is, “Can I get my gas pipe to the fireplace?” The Element4 fireplaces burn either
natural gas (NG) or propane gas (LP.) Your sales representative will ask you for your requirement at the
time of order and your gas professional (usually your plumber) can advise you on the most effective
route for the gas supply within your home.
• In order to keep the look as contemporary as possible the fireplace controls are mounted away from
the fireplace but within a radius of approximately 50” (1250 mm) from center of the fireplace (on most
models). These controls must be behind an access door (not included) with a suggested size of 12”
square to allow ample room to work on the fireplace controls.
• This sheet is not intended to replace the Element4 Installation Manual. In all cases, the information and
instructions in the Element4 Installation Manual must be followed. The Element4 Installation Manual is
included with your fireplace and is available at www.europeanhome.com Please call us if you have any
questions or are uncertain about any aspect of your installation!
Let Us Help
• European Home and its retail partners are here to assist you with your unique fireplace design. Let us
help you today!
PLANNING YOUR GAS FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com2
Contact your local dealer if you have any Questions
30 Log Bridge Road
Building 300 - Suite 303
Middleton, Ma 01949
www.EuropeanHome.com
Important Points• The most important question to ask when locating your fireplace is, “Can it be effectively vented?” The Element4 fireplaces are approved as “direct vent” appliances. This means that all of the air for combustion comes directly from the outside and all of the flue gases are discharged directly to the outside by way of co-axial 5” x 8” direct vent pipe.• The venting can run vertically, horizontally or a combination of both. For example, it can be installed
near and vented through an exterior wall. Or it can be installed near the center of your home and vented
through the roof. In any case, the installation manual details the allowable configurations, distances and
clearances. If the venting falls outside of the vent graphs, a power vent is available.
• The next question to ask is, “Can I get my gas pipe to the fireplace?” The Element4 fireplaces burn either
natural gas (NG) or propane gas (LP.) Your sales representative will ask you for your requirement at the
time of order and your gas professional (usually your plumber) can advise you on the most effective
route for the gas supply within your home.
• In order to keep the look as contemporary as possible the fireplace controls are mounted away from
the fireplace but within a radius of approximately 50” (1250 mm) from center of the fireplace (on most
models). These controls must be behind an access door (not included) with a suggested size of 12”
square to allow ample room to work on the fireplace controls.
• This sheet is not intended to replace the Element4 Installation Manual. In all cases, the information and
instructions in the Element4 Installation Manual must be followed. The Element4 Installation Manual is
included with your fireplace and is available at www.europeanhome.com Please call us if you have any
questions or are uncertain about any aspect of your installation!
Let Us Help
• European Home and its retail partners are here to assist you with your unique fireplace design. Let us
help you today!
9
USER INFORMATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Room Air In
Warm Air Out
Access Door
Room Air In
Warm Air Out
Site-built Chase
WARMTH AND BEAUTY - HOW IT WORKS
The Element4 fireplaces are direct vent fireplaces and, as such, the intake and exhaust are both handled through the vent pipe. The
fireplace also provides convection air to your room. The illustration shows one of the unique features of the Element4 fireplaces - its
use of warm, convection air flow.
Other fireplaces have louvered metal boxes around them to keep temperatures under control. The Element4 fireplaces use your
enclosing walls, or chase, to guide this warm air.
When the air within the chase is warmed by the fireplace, it exits through an air outlet that you have provided. This chase air is then
replaced by room air which enters through the Air Inlet (provided by the fireplace design) and through the access door (not included).
As the exiting warm air cools, it falls to the floor where it's drawn into the inlets and the cycle repeats.
The fireplace provides the inlet for room air as part of its design; you provide the warm air outlet as part of your design.
See the ENCLOSING the FIREPLACE section of this manual for more information.
Figure 1
10
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPLIANCE RATINGS
Model Modore 240 MKII
Tenore 240 MKII
Gas Natural Gas Propane
Input Maximum Btu/hr 88,000 64,800
Input Minimum Btu/hr 26,000 19,500
Maximum Supply
Pressure
in. w.c.10 12
kpa 2.49 2.99
Minimum Supply
Pressure
in. w.c.4 8
kpa 1 2
Manifold Pressure
Maximum
in. w.c.3.4 10.8
kpa 0.84 2.69
Manifold Pressure
Minimum
in. w.c.0.4 1.5
kpa 0.1 0.37
Main Burner Injector Marking 1200 (x3) 240 (x3)
Pilot Injector Marking 32.2 27.1
New Efficiency 89%
AC ADAPTER SPECIFICATIONS
Input Voltage 120V AC
Input Power 9 W
Output Voltage 6V DC
Output Current 500 mA
Size 3.1”H x 2”W x 1.7”D
Output Cord Length 6 Feet
Agency Approvals UL, CSA
This product was tested and listed to
ANSI Z21.11.50a-2008 and CSA2.22a-2008
“Vented Gas Fireplaces” by Intertek Group.
(Figure 3)
A sample listing label image is shown
above. A metal listing label is attached
to every Element4 fireplace and contains
important certification information. The
listing label must not be removed from
the fireplace.
Figure 4: AC Adapter Connection
Figure 2
Figure 5
Figure 3
11
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
MODORE 240
I
J
F
E
D
C B
A
L
K
G
H
Letter Inches Millimeters
A 77⁄8 200
B 921⁄16 2338
C 9413⁄16 2408
D 71⁄16 179
E 1511⁄16 398
F 42¾1086
G 385⁄8 981
H 1413⁄16 377
I 125⁄16 312
J 15¾400
K 1049⁄16 2656
Unit Weight
Pounds Kilograms
603 273.5
Figure 6
12
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
TENORE 240
A
B
D
C
E
K
F
G
H
I
J
Letter Inches
A
Millimeters
200
B 2338
C 2408
D 179
E 416
F 42 ¾ 1086
G 981
H 379
I 312
J 413
K 2656
Figure 7
13
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
PARTS OF THE FIREPLACE
22
3
3
44
66
77
99
1212
1616
99
55
55
88
11
The various parts of a 240 MKII fireplace are shown below. These parts are typical of any Element4 fireplace.
Figure 8
Figure 9
22
1616
1111
14
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Table of Fireplace Parts
Outer Frame Face- surrounds the glass panels and limits the non-combustible wall board
Exterior Glass Panel - (1 each - Modore 240, 2 each - Tenore 240)
Support Feet - six adjustable feet allow the fireplace to be levelled
Hearth Panel - supports various Fire Media
Primary Burner - produces the main flame
Secondary Burner - produces the second flame; may be controlled separately
Pilot Burner - the part of the safety circuit which lights the Main Burner
2nd Thermocouple - the part of the safety circuit which monitors the Main Burner
Finish Trim
Glass Rope Gasket - holds the Glass Panel in place (2 each - Modore 240, 4 each - Tenore 240)
Vent Collar - accepts the 5” x 8” venting adapter (included)
Relief Door - part of the safety system. Do NOT block the operation.
Pilot Assembly
Upright Trim - (2 each - Modore 240, 4 each - Tenore 240)
Flange
11
9
8
7
6
5
4
3
2
1
12
13
14
15
16
131314141313
Figure 10: Fireplace from below
Figure 11
15
CLEARANCES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
These are NOT zero-clearance fireplaces. All clearances to
combustible AND non-combustible materials MUST be maintained
as described in this manual.
LOCATING THE FIREPLACE
When selecting a location for the fireplace:
• Ensure that all minimum clearances to combustible AND non-
combustible materials are met.
• Provide adequate clearances for servicing.
• Consider venting dimensions (rise, run and number of
elbows, etc.) when selecting the location for your fireplace.
• Locate the appliance out of traffic and away from furniture
and draperies.
• Keep the location free of electrical, plumbing or other
heating/air conditioning ducting.
PLACING THE FIREPLACE
The base upon which the appliance rests (Figure __) must be
sturdy, level and built to safely support at least 800 pounds (363
kilograms). The base may be the floor or a purpose-built raised
platform, e.g. wood, metal. When placed on a platform, an 8” (203
mm) x 6” (152 mm) opening must be cut through the platform top.
The lineset can be routed through this opening. Room air must be
allowed to flow through convection air inlets and then through
this platform opening.
MINIMUM CLEARANCE TO COMBUSTIBLES
• The appliance is approved with a minimum clearance to
combustible materials of 26” (660 mm) to the top, 11” (280
mm) on all sides and 4” (100 mm) to the bottom. Any spacer
or framing used closer than this dimension must be non-
combustible (e.g. metal).
• The minimum distance from the bottom of the appliance to
the room ceiling is 72” (1830 mm).
• When installing the venting, the following clearances to
combustible materials MUST be maintained:
a. 3” (76 mm) above any horizontal venting
b. 1” (25 mm) to venting sides or below any horizontal
venting
• Do not block or restrict the Air Inlet, located between the
standoff frame and glass.
The minimum clearances (air spaces) to combustible materials
must be maintained. It is of the greatest importance that the
fireplace and vent system be installed only in accordance with
these instructions.
Clearance to combustibles summary:
Back: 11” (280 mm)
Front: 11” (280 mm)
Sides: 11” (280 mm)
Top: 26” (660 mm)
Floor: 4” (100 mm)
The Floor dimension (above) is measured from the bottom of
the firebox. When the adjustable feet are in their lowest position
the required clearance to the floor is maintained.
The feet on the appliance are designed to sit on a flat platform,
however the appliance must not be installed on any combustible
material. A piece of non-combustible material must be laid on top
of the platform the fireplace sits on.
Do not place anything between the bottom of the firebox and the
bottom of the feet.
ENSURE THAT THE LINESET (WHICH INCLUDES THE GAS ENSURE THAT THE LINESET (WHICH INCLUDES THE GAS
VALVE, ELECTRICAL WIRING, AND GAS LINES) DOES NOT VALVE, ELECTRICAL WIRING, AND GAS LINES) DOES NOT
IMPEDE THE FULL OPERATION OF THE RELIEF DOORS. IT IS IMPEDE THE FULL OPERATION OF THE RELIEF DOORS. IT IS
YOUR RESPONSIBILITY TO ENSURE THE SAFETY OF THESE YOUR RESPONSIBILITY TO ENSURE THE SAFETY OF THESE
CRITICAL COMPONENTS THROUGHOUT THE INSTALLATION CRITICAL COMPONENTS THROUGHOUT THE INSTALLATION
PROCESS. REMOVE AND DISPOSE OF ALL WRAPS AND TIES.PROCESS. REMOVE AND DISPOSE OF ALL WRAPS AND TIES.
Figure 12
16
CLEARANCES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
No material of any kind is allowed between the bottom of the support feet and the bottom of the firebox (except for the
lineset).
No material of any kind is allowed within 2” (50 mm) of the top of the fireplace.
No material of any kind is allowed within 2” (50 mm) of the metal sides the fireplace.
Facing material should be installed against the outer frame of the fireplace, with an 1⁄8” (3 mm) vertical or horizontal clearance
TO THE FLANGE to allow for heat expansion.
Non-combustible materials may be installed to a zero clearance to the outer faces of the appliance outer frame face. However,
they must not cover (or prevent the removal of) the glass panels or other fireplace parts.
The appliance must not be installed on any combustible material other than wood.
These clearances are the same for ALL Element 4 Fireplaces, regardless of model.
We recommend that the fireplace be set into its final location before building the enclosure.
Please refer to the “Reduced Clearance to Existing Combustible Wall” section for use of combustibles inside of the above clearances.
Clearances to Combustibles
Sides (Non-Glass Sides ONLY)11”
Top 26”
Bottom 4”
Clearances to Non-Combustibles
Sides (Non-Glass Sides ONLY)2”
Top 2”
Bottom 4”
CLEARANCES TO COMBUSTIBLE MATERIAL
CLEARANCES TO NON-COMBUSTIBLE MATERIAL
ALL MODELS
Figure 13
Figure 14
17
CLEARANCES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
MANTELS
The graph below shows a range of allowable depths and heights for a combustible mantel installation.
As shown, the minimum allowable mantel height above the fireplace opening is 2”/50 mm with a 1”/25 mm deep mantel.
The maximum mantel depth is 12”/300 mm at a minimum height above the fireplace opening of 13”/330 mm.
All of the mantel height/depth combinations fall in between these extremes in accordance with the chart below.
Mantels made of non-combustible material are allowed inside these dimensions but they will be subjected to elevated
temperatures and may become too hot to touch.
A typical completed installation with mantel is shown in the diagram below, on the right.
CONSTRUCTION
BEAMS COMBUSTIBLE
1”/25 mm
12”/300 mm
13
”
/
3
3
0
m
m
2”
/
5
0
m
m
INCHES
Ma
n
t
e
l
H
e
i
g
h
t
Mantel Depth
Figure 15 Figure 16
18
CLEARANCES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
BB
AA
TYPICAL CLEARANCE DIAGRAMS
Minimum Distances
A Room ceiling to
appliance bottom
72”
1830 mm
B Room ceiling to top of
Warm Air Outlet
1”
25 mm
Warm Air
Outlet
Warm Air Outlet Area by Model
Model Square
Inches
Square
Centimeters
Modore 240 126 813
Tenore 240 126 813
The total area of the air openings must be maintained. The location of the openings must allow for the free movement of air and
must not allow excessive warm air to build up within the chase.
The top of the Warm Air Outlet must be no more than 1” (25 mm) down from the chase ceiling.
The minimum distance from the bottom of the appliance to the room ceiling is 72” (1830 mm).
Figure 17
Figure 18 Figure 19
19
GAS and ELECTRIC
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
INSTALLING THE GAS LINE
In accordance with the latest edition of the National Fuel Gas Code, NFPA 54 (USA) or CAN/CSA-B149.1 (Canada,) correctly size and
route the gas supply line from the supply regulator to the area where the appliance is to be installed.
Never use galvanized or plastic pipe unless it is rated for use with gas. Gas supply pipes must be designed, routed, constructed and
made of materials that are in strict accordance with local codes and regulations. A qualified plumber or gas fitter should be hired to
correctly size and route the gas supply line to the appliance in accordance with all applicable codes and regulations.
Installing a gas supply line from the fuel supply to the appliance involves numerous considerations of materials, protection, sizing,
locations, controls, pressure, sediment trap, and other criteria. The sizing and/or installing of gas piping should only be performed
by a qualified plumber or gasfitter.
The gas control inlet accepts a 3⁄8” NPT fitting.
The gas supply piping should have a separate gas shutoff valve and a capped, 1⁄8” pipe tapping upstream of the valve for the purpose
of reading pressure. A service shutoff valve must be placed within six feet of the fireplace gas control valve.
The gas supply pressure at the gas control valve must not exceed the Maximum Supply Pressure as shown in the Specifications
and Dimensions section of this manual.
The gas supply line must be properly connected and bled by a certified gasfitter or plumber.
The appliance and its main gas valve must be disconnected from the gas supply piping system during any pressure testing of that
system at test pressures in excess of ½ psi (3.5 kPa). The appliance must be isolated from the gas supply piping system by closing
its equipment shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than ½ psi
(3.5 kPa).
ELECTRICAL REQUIREMENTS
The Element 4 fireplaces use a receiver and remote control for their burner operation. The remote control comes with two AAA
batteries and the receiver is powered by a 120V AC adapter, included. The fireplace MUST be powered by the AC adapter for
improved reliability and customer satisfaction.
The installer must provide an approved 120V AC receptacle to be placed within the six foot cord limit of the AC adapter.
The receiver MUST be powered by the AC adapter. Four (4) AA batteries may be used only for on-demand electrical requirement
during a power outage. Remove batteries after use to avoid battery corrosion. Battery corrosion will damage the receiver.
Electrical work must be performed by a qualified, licensed electrician.
All wiring shall be in compliance with all local, city, and state codes.
WARNING
Schedule 40 Black Iron Pipe
Natural Gas LP Gas
Length (feet)Inside Diameter (Inches)
0 - 10 ½3⁄8
10 - 40 ½½
40 - 100 ½½
100 - 150 ¾½
150 - 200 ¾½
Figure 20
20
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
CONFIGURATION
CONFIGURING THE VENTING
The fireplaces in this manual are direct vent fireplaces that use a co-axial or “pipe within a pipe” venting system. The outer “pipe” or vent
conducts fresh, outside air into the fireplace and the inner vent carries the exhaust outside. This system, which can run either horizontally
through a side wall or vertically through the roof, produces an efficient system because conditioned building air is not used for combustion.
• Only the 5” x 8” direct vent components from the companies listed below (Figure __) are approved for use with
these fireplaces. Any of the 5” x 8” direct vent components suitable for the local condition are permitted. Please visit
www.europeanhome.com/qr-support or via the QR code below for installation instructions.
• This fireplace is shipped with a North American venting adapter (Figure __). It MUST attach to the
vent collar of the fireplace.
• All venting measurements are taken from the top center of the vent collar on the top of the fireplace
and all configurations must fall within the acceptable range of the venting charts.
• A minimum clearance of 3” (75 mm) must be maintained between combustible materials and the top
of any horizontal vent pipe surface; a minimum clearance of 1” (25 mm) must be maintained between
combustible materials and any other vent pipe surface.
• The horizontal parts of the venting must be pitched up away from the fireplace. For every 12” (305 mm) of horizontal run, the
venting must rise ¼” (6.5 mm) toward the termination. The venting must never run downward unless with the use of a power
vent.
• Whenever venting passes through a wall, an approved heat shield or ‘wall thimble’ must be installed.
• A power vent system is available for venting that falls outside of the venting graphs. Refer to the appropriate power vent
manual for any venting configuration which is outside of the vent graphs shown here.
• Your venting needs to be inspected annually, including any connected components, to ensure that the system is working as
designed.
• In colder climate environments, the fireplace can be lowered to STANDBY MODE (Pilot Flame only). This will help maintain a
steady draft within the venting over a period of up to five days. See the “Operating the Fireplace” section.
APPROVED COMPONENTS and MANUFACTURERS
DirectVent Pro (M&G DuraVent, Inc.)
EXCELDirect (ICC - Industrial Chimney Company)
Pro-Form (BDM - Bernard Dalsin Manufacturing)
Direct-Temp (Selkirk Corporation)
AmeriVent Direct Vent (Hart & Cooley Inc.)
Ventis Direct Vent (Olympia Chimney Supply, Inc.)
Please visit www.europeanhome.com/technical-support/
for the power venting installation manuals
Figure 22
22
21
Figure 21: North American Vent
Adapter
21
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Vertical or Horizontal Vent Termination R
45 or 90 degree bends Vertical to Horizontal or vice versa N
45 and 90 degree bends Horizontal to Horizontal Q
Horizontal Pipe Section T
Vertical Pipe Section S
CALCULATING THE TOTAL VERTICAL SECTION (TVS)
Calculate the Total Vertical Section by adding up all vertical upward sections in your specific vent design.
CALCULATING THE TOTAL HORIZONTAL SECTION (THS)
Calculate the Total Horizontal Section by adding up all horizontal sections in your specific vent design.
R
CONFIGURATION
R R
N N
NN
N
N
Q
T
T
T
S
S
S
S
S
Figure 23 Figure 24
Figure 25
Figure 26
22
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
CALCULATING THE TOTAL VERTICAL SECTION (TVS)
Calculate the Total Vertical Section by adding up all vertical upward sections in your specific vent design.
CALCULATING THE TOTAL HORIZONTAL SECTION (THS)
Calculate the Total Horizontal Section by adding up all horizontal sections in your specific vent design.
CONFIGURATION
Elbows do not help the movement of air through your venting configuration and must be included when determining your minimum
and maximum vent lengths.
Elbows are called either ‘vertical’ or ‘horizontal’ depending on their mounted position. The two types of elbows are:
TYPE N - 45° or 90° elbows which transition from vertical to horizontal and vice versa. The first (3) N elbows do not need to be
included in venting calculations.
- For every Type N elbow, you must add 40”/1m to your THS
TYPE Q - 45° or 90° elbows which transition from horizontal to horizontal.
-For each 90° elbow in the horizontal section you must add 80”/2m to your THS
-For each 45° elbow in the horizontal section you must add 40”/1m to your THS
No more than four 90° elbows OR eight 45° elbows OR a combination totaling no more than 360° ‘elbow degrees’ are allowed. For
example, a combination of two 90° elbows and two 45° elbows is allowed (90° + 90° + 45° + 45° equals 270°) but a combination of
three 90° elbows and three 45° elbows is not allowed (the total equals 405°.)
APPLYING THE RESULTS
Once you have found your total vertical section (TVS) and your total horizontal section (THS) plot the intersection of these two
numbers on the appropriate chart, located in the Element 4 Vent Chart Manual.
The intersecting block will have either a 0 or X.
If your TVS and THS intersect at a block with an “0” the configuration is possible without a restrictor.
If your TVS and THS intersect at a block with an “X” the configuration is not possible.
For venting configurations that intersect at an “X” a power vent option may be available.
0 configuration allowed, no restrictor required
x venting NOT possible
Figure 27
23
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Important Note for Roof Terminations
These instructions should be used as a guideline and do not supersede local codes in any way. Install venting according to local
codes, these instructions, the current National Fuel Gas Code (ANSI Z223.1 in the USA) or the current standard of CAN/CSA-B149.1
in Canada.
VERTICAL TERMINATION CLEARANCES AND REQUIREMENTS
Multiple Termination Clearance
A second termination may be no closer than 12”/305 mm.
CLEARANCES
24
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
HORIZONTAL VENT TERMINATION CLEARANCES AND REQUIREMENTS
CLEARANCES
25
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
COMBUSTIBLE MATERIALS
Materials that can catch fire and burn are considered combustible. Any material that is made of, or faced with wood, wood pulp,
paper, plastic or any other material that can catch fire and burn is considered combustible. Even though these materials may have
been ‘flame-proofed’, made ‘fire-resistant’ or are ‘fire-rated’ they are considered combustible. Standard and Type X drywall are
combustible.
NON-COMBUSTIBLE MATERIALS
A material is non-combustible when it cannot catch fire and burn. For example, materials made of stone, brick, concrete, tile, steel,
plaster or glass are non-combustible.
The table below (Figure __) shows a list of materials which are reported by their manufacturers to be non-combustible (in accordance
with the ASTM E136 standard) AND approved for use around fireplaces.
Skamol Skamotec® 225 and the Promat PROMAFOUR® system are preferred products for enclosing fireplaces.
Product Thickness
Skamol Skamotec® 225 Fireplace Building Board 1½” (38 mm)
Promat PROMAFOUR® System ½” (12 mm)
James Hardie Building Products HardieBacker® 500 ½” Cement Board ½” (12 mm)
James Hardie Building Products HardieBacker® ¼” Cement Board ¼” (6 mm)
James Hardie Building Products
(888) 542-7343
www.jameshardie.com
Skamol Americas, Inc.
(844) 475-2665
E-mail: skamotec225@skamol.com
www.skamotec225.com
Promat Inc.
(865) 681-0155
E-mail: sales@promat.us
www.promat.us/en
Figure 28: * The listed brand names are trademarks of their respective companies.
28
26
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
BUILDING THE ENCLOSURE/FRAMING
A safe installation of your Element4 fireplace requires that three things be clearly understood.
1. Most important, these fireplaces are NOT zero-clearance fireplaces. Unlike zero-clearance fireplaces, there is not an outer
metal box around the Element4 fireplaces which increases the framing dimensions.
2. Only the non-combustible wall around the glass, the platform (floor,) the mounting brackets and the venting may touch the
fireplace.
3. The controls will be inside the enclosure and below the burner. The controls are at the end of a line set and are to be accessed
via an access door (not included.) The controls must be located for ease of physical access (gas line, maintenance, etc.) as well
as wireless signal (remote control) access. See the LOCATING THE CONTROLS and the MOUNTING THE CONTROLS sections. A
wall access door should have a total opening of 25 in2 (161 cm2) for access to the controls.
4. A separate opening in the wall must be provided near the access door to provide cool air to the controls.
It may seem straightforward to build the ‘rough opening’, set the fireplace then attach the wall. However, for most projects, it will be
easier to first set the fireplace in position then enclose it with Skamol Skamotec® or Promat PROMAFOUR® building board.
REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS
When retrofitting the fireplace against an existing wall it is often desirable to reduce the distance between the fireplace and the
combustible wall. Normally, this distance is 11” (280 mm) but it may be reduced by shielding the existing fi nished wall with a 1” (25mm)
air gap and a sheet of non-combustible material as shown on the following page.
IN ALL CASES:IN ALL CASES:
• A reduced clearance “wall protection shield” is ONLY ALLOWED ON A VERTICAL WALL; IT IS NOT ALLOWED TO BE USED ON • A reduced clearance “wall protection shield” is ONLY ALLOWED ON A VERTICAL WALL; IT IS NOT ALLOWED TO BE USED ON
HORIZONTAL OR ANGLED SURFACES WITHIN THE NON-COMBUSTIBLE ZONE.HORIZONTAL OR ANGLED SURFACES WITHIN THE NON-COMBUSTIBLE ZONE.
• The “wall protection shield” shall be placed no closer than 1” (25 mm) to the floor or any intersecting walls. Air MUST be allowed • The “wall protection shield” shall be placed no closer than 1” (25 mm) to the floor or any intersecting walls. Air MUST be allowed
to continually circulate around all sides of the wall shield.to continually circulate around all sides of the wall shield.
• A 1” (25 mm) air gap between the wall shield and the existing wall MUST be maintained. • A 1” (25 mm) air gap between the wall shield and the existing wall MUST be maintained.
• A 2” (50 mm) air gap between the wall shield and the fireplace MUST be maintained.• A 2” (50 mm) air gap between the wall shield and the fireplace MUST be maintained.
16 in 2 (40.5 cm2)
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ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
1”/25 1”/25 mmmm Minimum Air Gap MUST BE MAINTAINED Minimum Air Gap MUST BE MAINTAINED
SHIELD OVER FINISHED WALL
SHIELD OVER FINISHED WALL
COMBUSTIBLE WALL
COMBUSTIBLE WALL
COMBUSTIBLE WALL
COMBUSTIBLE WALL
SHIELD OVER FINISHED WALL
SHIELD OVER FINISHED WALL
2”/50 2”/50 mmmm
Minimum Air Minimum Air
Gap MUST BE Gap MUST BE
MAINTAINEDMAINTAINED
REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS
Figure 29
Figure 30
Figure 31
Figure 32
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ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
The finished wall(s) must be at least ½”/12 mm thick or the fireplace trim will extend beyond the finished wall. The list below shows
the thickness of the approved wall products.
Your choice of wall material depends largely on the intended finish. For example, a thinner wall product and a layer of stone may be
thick enough to reach the trim edge. If a painted finish is desired then a wall at least ½”/12 mm thick will suffice.
Minimum Wall Thickness =
½”/12 mm
Fireplace Trim
Product Thickness
Skamol Skamotec® 225 Fireplace Building Board 1½” (38 mm)
Promat PROMAFOUR® System ½” (12 mm)
James Hardie Building Products HardieBacker® 500 ½” Cement Board ½” (12 mm)
James Hardie Building Products HardieBacker® ¼” Cement Board ¼” (6 mm)
Figure 33
Figure 34
Figure 35
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ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
MINIMUM AREA REQUIRED FOR THE MODORE 240 FIREPLACE
There is a minimum clear area which must be maintained when enclosing the Modore 240 MKII fireplace. Nothing except the Modore
240 MKII cabinet may be within this area. Inside this space, the Modore 240 MKII must be centered, left to right, and the face of the
stand-off frame must be at least xx”/xxx mm from the rear wall. This minimum area MUST BE ENCLOSED BY NON-COMBUSTIBLE MATERIAL.
The inside of the enclosing walls (including any necessary framing) may be no less than the distances shown above.
Your installation will use more than this minimum cabinet space in order to accommodate controls, venting, air openings, etc. We
recommend that the fireplace be set into its final location before building the enclosure.
FRON
T
S
T
A
N
D OFF FR
A
M
E
M
U ST B E FL U S H TO T
H IS LIN
E
Figure 36 Figure 37
Letter Inches Millimeters
A 1711⁄16 449
B 1089⁄16 2757
C 44¾1137
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ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
MINIMUM AREA REQUIRED FOR THE TENORE 240 FIREPLACE
FRON
T
S
T
A
N
D OFF FR
A
M
E
M
U ST B E FL U S H TO T
H IS LIN
E
REAR S
T
A
N
D OFF FRA
M
E
M
U ST B E FL U S H TO T H IS LINE
There is a minimum clear area which must be maintained when enclosing the Tenore 240 MKII fireplace. Nothing except the Tenore
240 MKII cabinet may be within this area. Inside this space, the Tenore 240 MKII must be centered, left to right, and the faces of the two
stand-off frames must be xx”/xxx mm from the each other. This minimum area MUST BE ENCLOSED BY NON-COMBUSTIBLE MATERIAL.
The inside of the enclosing walls (including any necessary framing) may be no less than the distances shown above.
Your installation will use more than this minimum cabinet space in order to accommodate controls, venting, air openings, etc. We
recommend that the fireplace be set into its final location before building the enclosure.
Letter Inches Millimeters
A 163⁄8 416
B 1085⁄8 2759
C 44¾1137
Figure 38 Figure 39
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ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Figure 40: Modore/Tenore 240 with Wall Outlets
Figure 41: Modore/Tenore 240 with Outlet in Reveal
Warm Air Outlet Area by Model
Model Square
Inches
Square
Centimeters
Modore 240 126 813
Tenore 240 126 813
Figure 42
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ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
DO NOT ALLOW THE FIREPLACE
TO BEAR ANY WEIGHT
Dimensions A, B, and C must be equal throughout the installation.
Any support framing (NON-combustible framing ONLY) must be at least 2” (50 mm) away
from any part of the fireplace. The entire weight of the non-combustible walls must be borne
by a structure other than the fireplace.
AA
CC
BB
Use the adjustable feet to ensure that the fireplace is level prior to enclosing it.
Do NOT lift the fireplace by the face frame but by the bottom of the cabinet.
Figure 43
33
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
COLD CLIMATE INSULATION
For cold climate installations, it is especially important to insulate outside the chase cavity, between studs and under the floor on
which appliance rests, if floor is above ground level. Gas line holes and other openings should be filled with approved firestop.
If the fireplace is being installed on a cement slab in cold climates, a sheet of plywood or a raised platform can be placed underneath
to prevent cold transferring to the fireplace and into the room. It also helps to tape the venting for maximum air tightness and to
caulk the firestops.
LOCATING THE CONTROLS
The standard control system consists of four major components; the receiver, the remote control, the gas valve, and the power
supply.
The remote control is the device by which you operate the fireplace. The receiver and the gas control are at one end of a line set
which is connected to the firebox near the center. As shipped, the line set is wrapped together and fixed to the fireplace. Remove
all wraps and ties prior to installation.
A wall access door is not provided with your fireplace. When locating the Wall Access Door you must consider four types of access:
1. Air access. Room air must be allowed to flow freely through the Wall Access Door perforations, the site-built platform
and the fireplace chase. The Wall Access Door must be installed in the same room as the fireplace.
2. Line set access. The line set is to be unwrapped. Do not kink the lineset and do not bend to a radius of less than 2” (50 mm)
3. Physical access. The gas valve/receiver must be readily accessible for maintenance, etc.
4. Wireless access. The signals from the remote must get to the receiver, inside the access door.
If the access door is not perforated an air access equivalent as well as physical, wireless and line set access must
be provided.
MOUNTING THE CONTROLS
Do not place the controls above the level of the burner. If the fireplace is to be set directly on the floor, the controls must be placed outside
the non-combustible zone.
The table shows the dimensions and the suggested rough opening
of an access door.
Suggested Wall Access Door Dimensions
Door Opening
12” x 12” (30 mm x 30 mm)
When measured at the level of the feet,
the controls will reach no farther from
the cabinet edge than shown at left.
The drawing is not to scale.
36”
914 mm
0”
0 mm
12”
305 mm
36”
914 mm
Figure 44
Figure 45
16 in 2 (40.5 cm2)
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ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
TEST FIRE
Prior to being placed into operation, the fireplace should be test-fired in stages to ensure that all components are in good working
order. This fireplace has a 2nd thermocouple which senses the burner flame. The system will turn itself off if the system does not
sense the 2nd thermocouple output within 29 seconds after the valve opens.
If 2nd thermocouple is still hot enough to produce electricity at the receiver thus preventing the fireplace from starting, the remote
will flash “OFF” to signal this safety lock out. Allow time for the 2nd thermocouple to cool down before attempting a start. The
system is ready to start when the flashing “OFF” becomes solid on the remote and pressing the ON/OFF button produces a response
from the valve.
1. Start the fireplace with the hearth panel out and with the front glass off. Ensure that the pilot flame both heats the primary
thermocouple and lights the burner. For safety, a post-purge delay is built into the system. Subsequent start attempts
MUST NOT take place for at least thirty (30) seconds.
2. Start the fireplace with the hearth panel in place and with all of the glass panels fixed correctly in place. Ensure that the
main burner flames engulf the 2nd thermocouple and the fireplace stays lit for at least 1 full minute. If the system turns itself
off after 29 seconds install the required media (next section) and return here. Installing the fire media will help with the
flame around the 2nd thermocouple. Subsequent start attempts MUST NOT take place for at least five (5) minutes.
3. Start the fireplace with the media installed. If the system turns itself off after 29 seconds, rearrange the media to produce
a good flame at the 2nd thermocouple. This step may have to be repeated several times before the media is in the best
place for consistent operation. A single, long beep indicates that the 2nd thermocouple is still too hot to start the ignition
sequence. Allow time for the 2nd thermocouple to cool down. Once the system stays lit for at least one full minute, turn
the fireplace off, fix the glass panels in place and operate the fireplace for at least 45 minutes to ensure the system works
properly when heated.
Carefully cut the black tie wraps which hold
the line set to the bottom of the fireplace then
carefully unwrap the line set. Lay the line set
out towards the location of the Access Door.
Do not kink the lineset and do not bend to a
radius of less than 2”/50 mm.
Figure 46
35
INSTALLING THE FIRE MEDIA
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
INSTALLING THE HEARTH PANELS (MODORE and TENORE)
The fireplace has an eight piece hearth panel set which is assembled in the order shown below. Note that panel number 1 is
screwed in place, all other panels are packaged separately.
2
1
1
3
4
4
51
6
7
8
Figure 47: Center
Figure 48: Left Side
Figure 49: Right Side
36
INSTALLING THE FIRE MEDIA
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
With the embers scattered across the burner and hearth panel, lay the logs in the following sequence...
LOG ARRANGEMENTS
Ensure that the hearth panels are properly placed and sitting firmly on the base of the fire box. The pilot flame must be visible through
the panel and the cut-out in the pilot shield. Scatter the bag of chips evenly on the hearth panel and burners. Ensure that the area
inside the pilot shield and the area around the 2nd thermocouple remains clear of media.
What’s in the box? (LSE 414 II)
- two pine cones
- 14 logs
- two bags of black and grey chips
LSE 414 II
AA
AA
BB
BB
CC
CC
DD
DD
EE
EE
FF
FF
GG
GG
HH
HH
II
II
JJ
KK
KK
LL
LL
MM
MM
NN
NN
OO
OO
PP
PP
Figure 50
Figure 51
Figure 52
Figure 53
37
SCREEN INSTALLATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Place the two Lower Tabs on the trim, with the
short side against the glass, about 2-3” from each
corner of the glass. Place a magnet on the front
of each tab.
Lower Tab
Short side
against
the glass
Small side between
trim and glass
Top magnet
mounts to
inside of
standoff frame Bottom magnet
mounts to the
inside of screen
frame
Upper Tab
Figure 58: Long Screen
Figure 56
Figure 59
Figure 57
TENORE 240
Upper Tabs 10
Lower Tabs 10
Magnets 30
Long Screen 2
MODORE 240
Upper Tabs 5
Lower Tabs 5
Magnets 15
Long Screen 1
Figure 55Figure 54
38
SCREEN INSTALLATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Place the two Upper Tabs on the inside of the top stand off frame. One magnet will be hidden, attached to the standoff frame. The
other magnet will be exposed to attach to the screen.
This is what the screen will look like when it is attached correctly to the Upper Tabs (view from inside of the standoff frame).
Figure 60
Figure 61
39
SCREEN INSTALLATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
This is what the screen will look like when it is attached correctly to the Lower Tabs (view between the screen and the glass).
The screen is installed properly in the photo above. Please make sure that all magnets are in the correct position and the tabs are
secured.
Figure 62
Figure 63
40
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
BEFORE THE FIRST FIRE
1. Make certain that all construction materials have been removed from inside and around the fireplace and the fireplace has
been cleaned of any construction dust. Clean the glass BEFORE and AFTER the first fire.
2. Confirm that the gas valve is properly connected and bled by a certified gas technician or plumber.
3. Check the gas supply for leaks and proper pressure. Refer to the table in “Appliance Ratings” section.
4. Check that the venting is unobstructed and in proper working condition.
5. 5. PROPERLY PLACE, CLAMP, AND SEAL THE GLASS PANELS.PROPERLY PLACE, CLAMP, AND SEAL THE GLASS PANELS.
6. Ensure the receiver is powered with an AC Adapter OR Batteries, NOT BOTH.
7. Place the two (2) AAA batteries into the remote control and confirm that it will communicate with the receiver by pressing
the ON/OFF button. If necessary pair the remote and receiver (see below).
8. Follow USING THE REMOTE CONTROL ELECTRONIC IGNITION SEQUENCE to setup and use remote.
RESET BUTTON
Note! For normal operation the MANUAL knob on the gas valve cannot be in the MAN position; it must be fully in the ON position.
This knob is AUTOMATIC and will turn
to OFF when the fireplace is turned
off and to ON when the fireplace is
turned on.
MANUAL KNOB IN
ON POSITION
MAIN VALVE KNOB
IN ON POSITION
After removing the black plastic plug, turn the screw
counterclockwise to lower the pressure and clockwise
to raise the pressure. This adjustment is required for fuel
conversions.
PRESSURE REGULATOR SCREW
Figure 69
Figure 70
PAIRING THE REMOTE AND RECEIVER (System Reset)
1. Press and hold the receiver reset button using a small, long tool until you hear the second of two beeps. After the second
beep release the reset button.
2. Single Press the button on the remote, you will then hear two beeps. Then remote will flash “CONN” once it stops flashing
the remotes will be synced. Wait 30 seconds before trying to start the fireplace.
If you hear one long beep, this indicates the pairing sequence has failed or the wiring is incorrect. Re-synch the remote.
41
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
1
OPERATING the FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com
Figure 71
Figure 72
Figure 74
Figure 73
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OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Figure 75
Figure 76
Figure 77 Figure 78
Figure 79
Figure 80
Figure81
43
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com3Element4 Gas Fireplaces EuropeanHome.com
Figure 82 Figure 83
Figure 84 Figure 85
Figure 86
Figure 87
Figure 88
Figure 89
Figure 90
44
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com4
OPERATING the FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com
Figure 91
Figure 92
Figure 93
45
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
GENERAL NOTES
NOTICE
Wiring of valve and receiver must be completed before starting ignition.
Failure to do so could damage the electronics.
Handset
• Two (2) AAA batteries are supplied and required.
• Low battery indicator on handset display.
Receiver
• An AC adapter is supplied with the fireplace and should be used instead
of batteries.
• NEVER use both batteries and an AC adapter.
• Batteries may be used for troubleshooting but should be removed in fa-
vor of the AC adapter when appropriate.
Software Version
Press and buttons simultaneously. Software version is displayed.
Handset Model Number
Press and buttons simultaneously. Handset model number is dis-
played.
Deactivate Functions
1. Install handset batteries. All icons are displayed and flashing.
2. While the icons are flashing, press the relevant function button and hold
for 10 seconds.
3. The function icon will flash until deactivation is complete. Deactivation
is complete when the function icon and two horizontal bars are display-
ed.
NOTE: If a deactivated button is pressed, there is no function, and two
horizontal bars are displayed.
NOTE: Deactivation remains in effect after change of batteries.
Activate Functions
1. Install handset batteries. All icons are displayed and flashing.
2. To activate a function, press the relevant button and hold for 10 se-
conds.
3. The function icon will continue to flash until activation is complete. Ac-
tivation is complete when the function icon is displayed.
The following Functions can be Deactivated/Activated
• CHILD PROOF (To activate press and buttons simultaneously.
displayed and the handset is rendered inoperable (except for off functi-
on).
• PROGRAM MODE
• THERMOSTATIC MODE (also deactivates Program Mode)
• ECO MODE
• MULTI-BURNER FEATURE
• COUNTDOWN TIMER
SETTING THE ELECTRONIC CODE
(First time use only.)
Radio Frequency Handset
To secure the communications between the handset and the receiver a
security code must be chosen from among 65,000 codes available. Pairing
the handset with the receiver automatically chooses one of these codes.
To pair the handset and receiver:
• Press and hold the receiver’s reset button until you hear two (2) beeps.
The first beep is short and the second beep is long. After the second
beep, release the reset button.
• Within the subsequent 20 seconds press the on the handset until you
hear two additional short beeps confirming the code is set. If you hear
one long beep, this indicates the pairing sequence has failed or the wi-
ring is incorrect.
NOTE: This is a one time pairing only, and is not required after changing
the batteries of the handset or receiver.
Receiver Reset Button
OPERATING INSTRUCTIONS
Figure 94
46
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
To see an Element4 fireplace starting and running normally
please visit the link below.
WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/
THE FIRST FIRE
When the fireplace is first heated, an odor may be given off by the hot metal. This is normal and is a result of the ‘burn off’ of the
lubricants and sealants used when manufacturing the fireplace. We recommend that you open the nearby windows for extra
ventilation and then operate the fireplace for at least four hours.
When the glass is cold, some condensation may appear on the glass after lighting the fireplace. This is normal and the
condensation will disappear as the glass warms.
During this first fire, examine the flame for appearance and quality. Examine the burner media for sooting. The flame pattern
should be similar to that show below (Figure ___). Flames may appear blue and will turn yellow after 15 to 20 minutes.
After this burn-off period, turn off the fireplace and let it cool completely to room temperature and clean both sides of the glass
and the interior panels as described in the MAINTENANCE section.
Since it is a metal fireplace, the heat-up and cool-down cycles may produce some noises caused by the expansion and contraction
of these metals. The premium materials and build quality of your fireplace will keep these sounds to a minimum.
Figure 95
101
47
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
To see how to remove the glass from an Element4 fireplace
please visit the link below.
WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/
REMOVING AND CLEANING THE GLASS
Step 1.
Remove all of the trim pieces (magnetically attached) from the
fireplace. (See Figure 54) The Tenore has two glass panels, therefore,
twice the number of trim pieces. There is no top trim on either
fireplace. The trim pieces are held firmly in place with magnets and
will simply lift out. The bottom (horizontal) trim pieces are at the
lower edge of the glass panels and the side (vertical pieces) are
where the glass meets the wall.
Step 2.
The glass panel is held in place by a gasketed glass clamp on the left
and right ends and a rope gasket along the bottom edge. Remove
the retaining bolt(s) holding the glass clamps and then remove the
clamps. (See Figure 55) Gently pull the rope gasket from its channel.
Step 3.
Securely attach a vacuum glass clamp to the glass approximately
24”/600 mm from either end and lift the glass up into the clearance
notch.
With the glass panel raised into the upper rail, swing the lower edge
of the glass panel out towards the room and gently lower the glass
towards the floor until it clears the fireplace.
Step 4.
Repeat Steps 2 and 3 for the other glass panel, if present.
PROPERLY PLACE, CLAMP AND SEAL THE GLASS PANEL(S) BEFORE
LIGHTING THE FIRE!
REMOVING THE GLASS
• No. 2 Phillips screwdriver (not included)
• Gloves (not included)
• 2 Suction Cups
TOOLS REQUIRED
The glass panel(s) are held in place by two gasketed clamps (one on
either side with two bolts each) and a rope gasket at the lower edge
of the glass. These instructions require two technicians and will
show you how to remove and install the glass panel(s).
Please read these instructions completely before proceeding.
OVERVIEW
Side Trim
Bottom Trim
Figure 96
Figure 97
48
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
CLEANING THE GLASS
Burning natural gas (NG) or propane (LP) in this fireplace will always result in some of the gas components being deposited on the
glass. Hydrogen sulfides and mercaptans, which are present in the burning gas, condense onto the relatively cooler glass surface
and cause white film to build up over time.
The amount of this white film is influenced by a number of factors such as; the configuration of the system venting, thermal efficiency
of the fireplace design, the humidity of combustion air, frequency of fireplace use, burner performance and, the fireplace design itself.
Do not use normal household (usually ammonia-based) glass cleaners to clean the glass as these cleaners can leave a permanent
stain. Only a gas fireplace glass cleaner should be used. Products such as Stove Bright® Gas Appliance Glass Cleaner by Forrest
Technical Coatings, Imperial Gas Fireplace Glass Cleaner by Imperial Manufacturing Group and GFC™ Gas Fireplace Glass Cleaner by
A.W. Perkins Co. are designed for this purpose.
Follow the instructions for use and do not clean the glass when it is hot! If the glass becomes coated with deposits which cannot
be removed it must be replaced.
The fireplace glass should be cleaned before the fireplace is first lit and then after the fireplace has been through its four hour burn-
in cycle. This will reduce potential build up on your glass.
The glass panel(s) should be installed in reverse order of their removal.
Step 1.
Securely attach the two vacuum glass clamps, each approximately
24”/600 mm from either end. Lift the glass panel up into the upper rail
and swing the lower edge of the glass panel against the firebox gasket.
Set the glass clamps into place and hold them loosely into place with a
retaining bolt. DO NOT tighten the retaining bolts yet.
Step 2.
Ensure that the glass is flat against the firebox gasket and centered on
the firebox.
Step 3.
Center the rope gasket on top of the gasket channel (in front of the
lower edge of the glass.) While holding the center in place, gently
stretch the gasket while laying it into the gasket channel, left and right.
Press the gasket down into the length of the gasket channel. (See
Figure 57)
Step 4.
Hand tighten the bolts onto the glass clamps. Tighten the bolts ¼ turn further.
Step 5.
While ensuring that the glass panels are tight
and square to each other, tighten the retaining
bolt(s) on each clamp NO MORE THAN ¼ TURN.
PROPERLY PLACE, CLAMP AND SEAL THE
GLASS PANEL(S) BEFORE LIGHTING THE FIRE!
INSTALLING THE GLASS
Upper Rail
Gasket
Glass
Left Side Trim
Left End of Rope Gasket
Gasket Channel
Figure 98
Figure 99
49
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
WARNING
Installation and maintenance must be performed by an authorized qualified installer, service agency or gas supplier.
TURN OFF THE GAS before servicing the appliance. It is recommended that a qualified service technician perform an
appliance check-up/service once a year.
Any safety screen or guard removed for servicing MUST BE REPLACED before operating this appliance.
DO NOT USE this appliance if any part has been under water. Immediately call a qualified service technician to inspect the
unit and to replace any part of the control system and any gas valve that has been under water.
Any alteration to the product that causes soot or carbon to form and results in damage is not the responsibility of the
manufacturer.
Inspect the external vent cap on a regular basis to make sure that no debris, plants, trees, or shrubs are interfering with the
air flow.
BURNER MAINTENANCE
The flames from the burner should be visually checked. The flame should have a blue base and yellow tops and be candle-like in
appearance.
PILOT MAINTENANCE
The pilot flame must be visually checked. The pilot flame must always be present when the appliance is in operation and should
appear as shown in Figure 106 (with hearth panel removed.)
The pilot has two distinct flames, one engulfing the thermocouple on its left, the other reaching across to the burner.
The area around the pilot should be inspected for cleanliness. Lint or foreign material must be removed with a brush or vacuum.
Figure 100
50
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
THERMOCOUPLE MAINTENANCE
The Element4 fireplaces have two thermocouples; one next
to the pilot and one opposite the pilot side of the burner. The
completeness and operation of both must be checked. A qualified
installer must confirm that both thermocouples are in place and
not damaged. While checking the thermocouple, please ensure
that the ignitor rod is not cracked as well.
VENT MAINTENANCE
The following venting system inspection by a qualified service
technician is recommended every six months:
1. Inspect for excessive condensation, e.g. water droplets
forming in the inner lining and subsequently dripping out of
the joints. This can cause corrosion in the system.
2. Check for corrosion in areas exposed to the elements.
Where rust spots or holes have appeared, these must be
immediately replaced.
3. Ensure that there is no foreign material in the vents. Survey
by removing the cap and shining a light down the vent.
4. Check all joints and pipes to make sure that nothing has
been disturbed or loosened.
Figure 100
51
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
2
4
Item Desription Quantity (Required)Part Number (Each)
1 Glass 1 E4-GLASS-240
2 Safety Screen 1 E4-SS-MOD5005R-MKII
3 All Tabs with Magnets (Kit)1 E4-SA-SS-HWK-4/12
4 Lower and Side Trim 1 Repl-E4-CP-TRIM-MOD-240
5 Foot with nut 6 Repl-E4-CP-FT
6 Hearth Panel 1 Repl-E4-CP-HEARTH-240-MKII
7 Hearth Panel Screws 2 Repl-E4-CP-HPS-01
REPLACEMENT PARTS
Modore 240
Figure 101
Figure 102
52
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
2
4
Item Desription Quantity (Required)Part Number (Each)
1 Glass 2 E4-GLASS-240
2 Safety Screen 1 E4-SS-TEN2005R-MKII
3 All Tabs with Magnets (Kit)1 E4-SA-SS-HWK-/24
4 Lower and Side Trim 1 Repl-E4-CP-TRIM-TEN-240-MKII
5 Foot with nut 6 Repl-E4-CP-FT
6 Hearth Panel 1 Repl-E4-CP-HEARTH-240-MKII
7 Hearth Panel Screws 2 Repl-E4-CP-HPS-01
REPLACEMENT PARTS
Tenore 240
Figure 103
Figure 104
53
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
4
2
Item Description Quantity (Required)Part Number (Each)
1 Pilot Assembly 1 Repl-E4-GS-PA%T-01
2 Ignitor Rod 1 Repl-E4-GS-IGL-01
3 1st Thermocouple 1 Repl-E4-GS-1T-01
4 2nd Thermocouple (w/ mount)1 Repl-E4-GS-2TC-mount-01
REPLACEMENT PARTS
Figure 105
Figure 106
Figure 107
54
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
(2)
RELAIS
AUX
MODULE
(1)
(9)
(8)
(6)
(7)
MERTIK MAXITROL
LE
D
1
LE
D
2
ReceiverRE
S
E
T
(4)
(5)
(3)
Item Description Quantity
(Required)
Part Number
(Each)
1 Gas valve 1 Repl-E4-GS-GV-01
2 Receiver
(Control Module)1 E4-GS-CM-Wifi-04
3 Main Burner
4 2nd Burner
5 3rd Burner
6 Piolot Assembly 1 Repl-E4-GS-PABT-01
7 Second Thermocouple 1 Repl-E4-GS-2TC-01
8 6 Volt Adaptor 1 AC Adaptor-03
9 Wifi-Box (Optional)1 E4-GS-Con-Wifi-02
10 10 Button Remote 1 E4-GS-RC-10B-02
Figure 108
Figure 110
1
Figure 109
8
9
3
2 6
7
4
5
10
REPLACEMENT PARTS
55
WARRANTY
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
European Home Warranty
Element4 Gas Fireplace
European Home warrants these gas fireplaces against defects in materials and workmanship for a period of TWO (2) YEARS
from the date of original retail purchase. Glass is expressly NOT covered by this warranty.
If a defect exists, European Home will, at its option, either (1) provide needed components using new or refurbished
replacement parts or (2) exchange the product with one which is new or which has been manufactured from new or
serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the
remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides
longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the
replaced item becomes the property of European Home. All warranty claims must be submitted through the dealer from
which you purchased the product. Check with your dealer in advance for any costs to you when arranging a warranty call.
Shipping and/or delivery charges for parts are not covered by this warranty.
Nothing in the above shall be deemed to imply that this warranty shall apply to work which has been abused or neglected or
shows evidence of changes or modifications by others with or without permit, damages caused by the acts of God, building
settlement or moving, fire or vandalism. In addition, installation of this product that varies from the requirements stated in
the instruction manual will void the warranty.
European Home is a division of Europa Ja, Inc.
PRODUCT INSTALLATION RECORD
Installer: Please complete this form. Customer: Please retain this information.
Model (check one) MODORE 240 TENORE 240
Purchased From
Date of Purchase
Installed By
Date of Installation
Fireplace Serial Number
Fuel Type
Total Venting Horizontal
Total Venting Vertical
Figure 125
56Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX ONE
The following must be observed when installing the Element4 fireplaces within the Commonwealth of Massachusetts:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole
or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust
vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and
porches, the following requirements shall be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas
fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm
and battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber
or gasfitter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each
additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be
the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired
carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor
level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said
thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a
minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled
heating appliance or equipment. The sign shall read, in print size no less than one-half (½) inch in size, "GAS VENT DIRECTLY
BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve
the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance
with the provisions of 248 CMR 5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of
NFPA 54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from
the dwelling, building or structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the
equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but
identifies "special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation
instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall
include a parts list and detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all
venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
MASSACHUSETTS CERTIFICATION
This appliance is approved for installation in the Commonwealth of Massachusetts. The Board of State Examiners of Plumbers and
Gas Fitters has issued approval number G1-0515-495 for this appliance.
57Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
Transmitter batteries low.Replace SFNPUFDPOUSPM batteries.
Quality alkaline recommended.
Receiver batteries low.
Test the batteries. replace if necessary.
Quality 1.5V AA alkaline recommended.
Note: Do NOT connect an AC adapter when
using receiver batteries.
Check that transmitter and receiver are
synchronized.
Reset system, see the installation manual
or the label on the receiver.
One long beep indicates the wiring is
incorrect or the code learning sequence
has failed.
Transmitter distance is limited.Straighten the antenna.
Replace the receiver.
Defective AC adapter Replace the AC adapter.
Damaged wiring Inspect/test all wiring and connections.
2nd thermocouple is producing
electricity.
Wait for 2nd thermocouple to cool down
(3-5 minutes)
FUNCTION POSSIBLE CAUSE REMEDY
Yes
No
A.
Press the ON button
to start ignition
sequence. Beep will
occur each
second.
(continued)
TROUBLESHOOTING FLOW CHART
Receiver batteries low.Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended.
Impulse magnet not
operating properly.Replace gas valve.
B.
Magnet unit is
energized thus pro-
ducing an obvious
latching sound.
No beep
3 short beeps
1 long beep
8-wire cable is off or
not operating
properly.
Confirm proper operation of the 8-wire
cable.
SW-cable
disconnected.
Confirm proper connection/operation of
the SW-cableBUHBTWBMWFBOESFDFJWFS
Motor not operating
properly.Replace gas valve.
Micro switch not
operating properly.Replace gas valve.
2nd thermocouple
not connected
Confirm integrity of 2nd thermocouple and
connection.
No
No
No
Yes
I:\DEPARTMENTS\Technical Support\Troubleshooting\Guides\20181205_Troubleshooting Flow Chart_E4_8btn Edition.indd
58Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
(continued)
C.
Spark will occur
each second.
Ignition components not
operating properly.
Check connection between ignition cable and JHOJUPS
SPE.
Check JHOJUPSSPE spark gap.
Check JHOJUPSSPE.
Check ignition cable for damage.
Increase distance between ignition cable and all metal
parts.
No
Ignition sequence stops, no pilot flame.
No reaction to SFNPUFDPOUSPM
command.
Reset system, see the installation manual or
the label on the receiver.
Do not coil the ignition cable.
Shorten the ignition cable, if possible.
No
Ignition sequence stops, no pilot flame.
Transmitter command is possible.
Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended. No
Yes
Ignition sequence stops after one spark Remove ground bolt (T20 Torx) and clean
ground lug.No
Short between interrupter block and TC-
cable.Check connection to interrupter block.
Electronic measuring amplifier defective. Replace the receiver.
E.
Sparking stops after
pilot is lit.No
Yes
TC- and SW-cable reversed.Check cable connection between receiver
and interrupter block.
Magnet unit not operating properly. Replace gas valve.
Short between interrupter and SW cable. Check interrupter block connection.
No gas (magnet unit drops after 30 second
audible count.)Check gas supply.
Spark not lighting the pilot.Check spark is crossing pilot orifice.
Cracked ignitor rod (spark heard but not
seen)
Ensure that ignitor rod does not move
within ceramic shield. Check that ceramic
shield or ignition wire is not defective.
D.
Pilot lit.No
Yes
59Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
F.
Motor turns to main
gas and pilot stays
lit.
Magnet
unit
drops
(audible
sound)
No
Yes
No
Resistance in thermocouple circuit too
high.Check thermocouple circuit.
Not enough heat on thermocouple.
Check position of pilot to thermocouple.
Check the stability and intensity of pilot flame.
Ensure the proper restrictor is installed.
Ensure that the pilot flame is properly
adjusted.
Possible cold start. Wait one minute and retry.
Low voltage from thermocouple.Replace thermocouple. Do not over tighten -
hand tight plus ¼ turn maximum.
No gas (magnet unit drops after 30
second audible count.)Check gas supply.
Ignition sequence stops.
No reaction to SFNPUFDPOUSPM
command.
Reset system, see the installation manual or
the label on the receiver.
Do not coil the ignition cable.
“140” models ONLY: Pilot flame under
hearth panel not establishing.
Remove glass and hearth panel then check
for proper pilot operation. If pilot establishes
with panel off then install panel and glass
and adjust pilot flame (hi/lo) for best
operation.
Broken receiver Ensure powered/unpowered receiver allows
manual operation.
No
(continued)
Manual knob is in the “MAN” position.Turn the control knob to “ON” position, a
positive latch is required.
Pilot flame is too low.Confirm correct gas pressure. Increase pilot
flame if necessary.
NoG.
Main burner is lit.
Yes
60Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
(continued)
H.
Main burner stays
lit.
No
Yes
System
‘drops out’
- all flames
immediately
go out
Too much draft at
pilot flame (poor
flame impingement
of primary
thermocouple.)
Check venting installation. Use
restrictor as required.
Pilot assembly out of
order.
Inspect pilot assembly for correct
operation and thermocouple
impingement.
5 day shut off.
The system shuts off the fire and pilot if
there is no change in the flame height
for 5 days.
6 hours of no motor
movement.
In Manual/Temperature/Timer modes
the valve turns down to pilot only if the
flame height does not change for a 6
hour period.
In Temperature/Timer modes if
the ambient room temperature
changes, the flame height will adjust
automatically to maintain the set
temperature and the fire will continue
to function normally. The valve will turn
to pilot flame if the set temperature
and the ambient temperature remain
the same over a 6 hour period.
No
Main burner
remains lit
while flames
are lowered.
(Main valve
knob is
turned via
motor.)
No
System goes
to pilot flame
only.
2nd thermocouple is
not heated.
Ensure 2nd thermocouple is heated by a
robust flame. The fireplace media may
be interfering with proper flame. Check
2nd thermocouple wiring.
2nd thermocouple shut
off.
The system shuts off the fire when the
main burner flame is not sensed within
29 seconds of ignition or not sensed
after pressing the large flame button.
Note: If the system fails to light due
to the 2nd thermocouple voltage not
being sensed a two minute lockout
period begins. This lockout time allows
the gas to dissipate.
I.
Magnet unit drops
while motor turns.
Receiver makes 3
beeps.
Yes
Receiver batteries low.Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended.
Ensure magnet unit is operating
normally.Test the receiver output to the magnet unit.
No
"EEOEHSPVOEXJSFGSPNOE
UIFSNPDPVQMFUPUIFHSPVOEJOHTDSFX
USPY
MPDBUFEPOHBTWBMWFJGOPU
BMSFBEZBUUBDIFE
61Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
M.
Flames are stable
but too small and
blue.
Yes Too much primary air. Reduce the primary air opening until flames have blue
base and yellow upper two-thirds.
No
NORMAL
OPERATION
FUNCTION POSSIBLE CAUSE REMEDY
L.
Flames are very
busy and blowing in
an abnormal direc-
tion.Yes
Air leak in the firebox.
Check unit for leaks at glass corners or at
gaskets.
Check unit for positive relief door seal.
Check venting for complete integrity.
No
K.
Flames are very
yellow with dark,
sooty tips.
Yes
The air shutter is closed when using
LP gas.
When using LP gas the air shutter must be fully
open. See conversion instructions.
Flow of fresh air and/or exhaust is
blocked.
Ensure that vent configuration is within the
vent chart requirements.
Check termination for blockage and/or
appropriate type.
No
J.
Flames become
thin, blue, wispy
then go out.Yes
Exhaust is contaminating the fresh air.Inspect venting for damage and/or incorrect
installation.
Flow of fresh air and/or exhaust is
blocked.
Ensure that vent configuration is within the
vent chart requirements.
Check termination for blockage and/or
appropriate type.
LP gas being used with NG orifice(s).Ensure the gas type is correct for the
installed orifices.No
62Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX THREE
CONNECTING TO A SMART HOME SYSTEM (Smart Home System Cable)
GENERAL NOTES
The fireplace may be operated through an external source such as a smart home (home automation) system by using the 5-pin
connector on the receiver.
A required 39” (990 mm) cable, with connector, is available (p/n E4-SA-SHSC-02). The overall cable length should not exceed 26’
(7925 mm.)
Signal relays (gold contacts) or opto-couplers are recommended but not supplied. The E4-SA-SHSC-02 cable must be connected
to the three smart home system contacts as shown below.
WARNINGWARNING
You MUST ensure that the fireplace is in a safe and ready condition before attempting to operate it from a remote location.You MUST ensure that the fireplace is in a safe and ready condition before attempting to operate it from a remote location.
E4-SA-SHSC-02
SEQUENCE OF OPERATION
• To start ignition, close contacts 1 and 3 simultaneously
for 1 second.
• To set the valve to High Fire, close contact 1.
To set the valve to Pilot, close contact 3. In each case, the
contacts need to be closed for 12 seconds to turn the
motor from one end-stop to the other end stop.
• To set the valve to the Off position, close contacts 1, 2,
and 3 simultaneously for 1 second.
MODES OF OPERATION
• Mode 1 - the external source provides “ON“ and “OFF“
operation only. The remote control provides all other
functions.
Note: Even if the fire is switched on by the external
source, the remote control, in the thermostatic mode,
controls the room temperature. The room temperature
setting of the remote control will remain the same for
the next ON-cycle of the external source as long as the
temperature setting of the remote control has not been
changed. If the remote control is in manual mode, it will
go to High Fire in the next cycle of external operation.
• Mode 2 - The remote control must be set to the manual
mode if the external source is to control the room
temperature. If the handset is placed in the thermostatic
mode it will override the external source.
NOTE:
Frequent ON and OFF cycles will limit life expectancy of the
valve and will increase battery consumption. The fireplace
should be powered by the AC adapter for improved
reliability and customer satisfaction.
Figure 111
63Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX FOUR
Error
code
Message in App Description Possible cause
F02 Contact service 5 sec beep from the receiver.
No response from receiver, and no
inflammation.
• No engine end stop
• Wiring motor
• Microswitch
• Knob B
F03 Contact service 5 seconds beep from the receiver.
Ignition process is interrupted
No response from receiver, and no ignition.
Thermocouple wiring not in order / interrupted
F04 Ignition failure. wait 1
minute, than try again.
No pilot flame within 30 sec.
After 3rd attempts F06
• No gas
• Air in the pipe
• No spark
F06 Contact service 3rd time start attempt within 5 minutes • No gas
• Air in the pipe
• No spark
F10 Contact service Pilot is on
2nd thermocouple procedure
Starting again after 2 min
• 2nd thermocouple is not heated
• 2nd thermocouple blocked by fire media.
F12 Contact service Motor turns to pilot light position • Receiver above 60 ° C / 140 ° F
F13 Contact service Motor turns to pilot light position • Receiver above 80 ° C / 176 ° F
F14 Contact service 5 sec. beep
No reaction from the fireplace and no ignition
• Wiring not in order
• 2nd thermocouple interrupted
• No right recipient
F15 Contact service 5 sec. beep
No reaction from the fireplace and no ignition
• 2nd thermocouple not connected
• Wiring 2nd thermocouple
F16 Hand transmitter out
of reach
No temperature in the app • Hand remote control out of reach for more than 1.5
hours.
• Electrical fault
F17 Contact service No ignition
No reaction from the fireplace
• Voltage above 7.5 volts
• AC adapter defective
F19 Contact service Pilot flame goes out when the main burner is
opened
• 1st Thermocouple voltage not sufficient
• 1st thermocouple defective
• Too low pressure
• Resistance in the thermocouple circuit
• Gas control block (magnetic coil)
F26 Contact service No high flame regulation possible • Receiver above 60 ° / 140 ° F
F28 On-Demand pilot Pilot flame goes out • Pilot flame goes out after there has been no motor
movement for 7 days.
F31 Contact service No reaction from the fireplace
No control possible by the electronics
• Receiver defective
F41 Controleer Wi-Fi No reaction from the fireplace • No Wi-Fi connection
F43 No receiver connected.
Contact service
No reaction from the fireplace
No control possible by the electronics
• No communication between receiver and Wi-Fi
module
F44 Contact service No temperature display in the App
“N.a.” in the App
• No remote control connected
• Batteries in remote control empty
Errors codes Procontrol App
64Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX FOUR
Error
code
App Message Time Description Possible Cause
F04 F04 4 sec. 5 seconds beep from the receiver.
No response from receiver, and no
ignition.
No engine end stop
Wiring motor
Microswitch
Knob B
F06 F06 4 sec.3rd time a start attempt within 5 minutes No gas
Air in the pipe
No spark
F09 F09 4 sec. No reaction from the fireplace.
No electronic control
Retry startup
F40 Battery symbol
Contact service
Continu Battery voltage in the hand transmitter
too low
Replace batteries
2x 1.5 V AAA
F46 F46 4 sec. No reaction from the fireplace
Interrupted responses
No electronic control
No or bad connection between the receiver and
remote control
No voltage on the receiver
Low communication range, AC adapter
65Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX FOUR
Faults and error codes in the remote
This appendix can be consulted when error messages occur
in the application for smartphone and tablet.
F41 error
This message will appear if there is no or bad Wi-Fi reception,
this can be between app and router or Wi-Fi box and router
App
By closing the App and opening it again, this is solved in
most cases.
Cause
The cause may be that the ProControl module is blocked or is
too far away from the router.
See: router information.
Possible solution
Only place an external router for the ProControl module
Strengthen existing Wi-Fi signal
Resetting the router.
Router information
Minimum requirement
• Compatible with IEEE 802.11n / g / b
• WPA2 encryption
• Radio frequency 2.4 GHz band
• Wireless automatic channel: Automated search for WLAN
radio channel that is free from interference.
• Support for the User Datagram Protocol (UDP)
Wi-Fi Router
It is important to think carefully about the location of a
router. This device spreads the wifi signal in and around your
home. Therefore, preferably choose a central position. You
prevent long distances from occurring. Many people put
the router in the meter cupboard, because that is where the
internet comes in at many households. A bad choice! For
a powerful WiFi signal, the router needs as much space as
possible. Therefore, do not place the device near a wall or on
the ground. Some routers have multiple antennas that you
can target. Try to spread these antennas so that you increase
the range.
Jammers
Many devices also emit radio waves just like your router.
These include microwave ovens, wireless doorbells, baby
monitors, Bluetooth adapters, wireless music systems, DECT
telephones and security cameras. These devices can disrupt
your wireless network (interference), so the Wi-Fi connection
is not optimal. Try to keep jammers as far away as possible
from the router. Neighboring wireless networks also play a
role in the Wi-Fi area.
2.4 or 5 GHz band?
By default, most routers use the 2.4 GHz band to broadcast
the Wi-Fi signal. The disadvantage is that this frequency band
is very busy, so that there is quickly interference. There are
a lot of competing users and jammers using the same radio
waves.
Since most “older” laptops, smartphones, tablets and other
devices can not connect via the 5GHz band, the ProControl
module is not suitable for 5GHz band.
Figure 112: Application screen
66
NOTES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
68Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
IGE414II-180808
EUROPEAN HOME
a division of Europa Ja, Inc.
30 Log Bridge Road
Building 300 - Suite 303
Middleton, MA 01949
www.europeanhome.com
Imported and distributed in North America by:
1Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Installation, Operation and
Owner’s Manual
Bidore 100H
Modore 100H
Trisore 100H
Direct Vent
Gas Fireplaces
HOT GLASS WILL Une surface vitrée chaude
CAUSE BURNS. peut causer des brûlures.
DO NOT TOUCH GLASS Laisser refroidir la surface
UNTIL COOLED. vitrée avant d’y toucher.
NEVER ALLOW CHILDREN Ne permettez jamais á un enfant
TO TOUCH GLASS. de toucher la surface vitrée.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed
for the protection of children and other at-risk individuals.
Une barrière conçu pour réduire le risque de brûlure par le verre de visualisation chaude est fournie avec cet appareil et doit
être installé pour la protection des enfants et autres personnes à risque.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
INSTALLATEUR: Laissez cette notice avec l’appareil.
CONSOMMATEUR: Conservez cette notice pour
consultation ultérieure.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
- Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could
result in serious injury, death, or property damage.
- Ne pas entreposer ni utilizer d’essence ni d’autres vapeurs
ou liquides inflammables dans le voisinage de cet appareil
ou de tout autre appareil.
- QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ
• Ne pas tenter d’allumer d’appareil.
• Ne touchez á aucan interrupteur. Ne pas vous servir des
téléphones se trouvant dans le bátiment ou vous trouvez.
• Quitter immédiatement le bâtiment.
• Appelez immédiatment votre fournisseur de gaz depuis
un voisin. Suivez les instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz
appelez le service des incindies.
- Installation et l’entretien doivent être effectués par un
installateur qualifié, une agence de service ou le fournisseur
de gaz.
AVERTISSEMENT:
INCENDIE OU D’EXPLOSION
Le non-respect des avertissements de sécurité à la
lettre pourrait entraîner de graves blessures , la mort
ou des dommages matériels.
Product
Information
September 2020
4006611
Important Safety Information .............................................................................................3
Key Installation Points ...........................................................................................................6
Planning Your Gas Fireplace... .............................................................................................7
User Information ......................................................................................................................9
Specifications and Dimensions ........................................................................................10
Bidore 100H 11
Modore 100H 12
Trisore 100H 13
Parts of the Fireplace 14
Clearances ................................................................................................................................16
Locating the Fireplace 16
Placing the Fireplace 16
Clearances to Combustibles 17
Clearances to Non-Combustibles 17
Mantel Clearances 18
Convection Clearances 19
Gas and Electric ......................................................................................................................20
Venting ......................................................................................................................................21
Configuration 21
Enclosing the Fireplace.........................................................................................................24
Non-Combustible Materials List 24
Rough Opening Dimensions 27
Convection Air Opening 31
Cold Climate Installation 32
Access Door (Locating and Mounting) 33
Installing the Fire Media .....................................................................................................35
Screen Installation.................................................................................................................36
Operating the Fireplace ......................................................................................................39
Maintenance ...........................................................................................................................46
Glass 46
Burner 48
Pilot 48
Thermocouple 49
Venting 49
Replacement Parts ................................................................................................................50
Warranty ...................................................................................................................................51
Massachusetts Certification.......................................................................Appendix One
Troubleshooting Flowchart ......................................................................Appendix Two
Connecting To A Smart Home System ................................................Appendix Three
Error Codes for Pro Control App.. ............................................................Appendix Four
TABLE OF CONTENTS
3
IMPORTANT SAFETY INFORMATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
CAUTION - HOT! HOT! HOT!
This appliance is a HEATING appliance and it does become very hot in operation.
UNDER ANY CIRCUMSTANCES, DO NOT PLACE any object, furniture, draperies or other item LESS THAN 36” (90 cm) IN
FRONT OF THE GLASS OF THE FIREPLACE.
CHILDREN AND PETS
Radiant heat can heat surfaces such as the surround and trims of the fireplace to temperatures that, although approved
safe, can be quite uncomfortable to touch - particularly for children and pets. Children and pets should always be
supervised when in the room where the appliance is located. Remote control handset should be kept out of reach of
children. In the presence of children, we STRONGLY RECOMMEND that you install in front of the fireplace: a fire screen or,
to protect young toddlers, a “hearth gate”.
HOT SURFACES
Be aware that, although safe, some combustible materials and finishes, even though installed at
listed clearances may, over time, discolor, warp or show cracks.
Convective heat will exit the unit and travel up the wall surface if not impeded. Protruding
mantels and projections can help direct the heat away from the wall. AVOID placing heat
sensitive items such as televisions, paintings, decorations, etc. above fireplaces or near the edge
of protrusions unless appropriate.
SAVE THESE INSTRUCTIONS
Make yourself fully aware of all the following instructions and the many features of the Element4
direct vent gas fireplace appliance.
INSTALLER: Leave this manual with the appliance.
OWNER: Keep this manual for future reference.
Do not place furniture or other objects
within 36” of the fireplace glass.
4
IMPORTANT SAFETY INFORMATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
WARNING
Children and adults should be alerted to the hazards of
high surface temperature and should stay away to avoid
burns or clothing ignition.
WARNING
This direct vent system appliance must be installed as an
OEM installation in manufactured homes (USA only) or
an aftermarket permanently located, or a mobile home,
where not prohibited by local codes and must be
installed in accordance with Manufacturer’s instructions
and the Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280, in the United States, or
the Standard for Installation in Mobile Homes, CAN/CSA
Z240 MH Series, in Canada.
If the information in these instructions is not followed
exactly a fire or explosion may result causing property
damage, personal injury or death.
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this appliance.
WARNING: Installation and Service
Installation and service must be performed by an
authorized qualified installer, service agency or gas
supplier.
Any alteration to the product that causes soot or carbon to
form and results in damage is not the responsibility of the
manufacturer.
ONLY a qualified person may open the door/remove the
glass.
Do not modify or substitute any part of this appliance.
WARNING: Glass Handling
The glass must only be removed by a qualified person.
Gloves should be worn when removing the glass.
WARNING: Electrical Grounding
These direct vent appliances must be electrically
grounded in accordance with the local codes or, in the
absence of local codes, with National Electric code, ANSI/
NFPA 70, or the Canadian Electric Code, CSA C22.1
WARNING: Gas Appliance
This appliance is only for use with the type of gas
indicated on the rating plate. These appliances are not
convertible for use with other gases unless a certified kit
is used and the conversion is performed by an authorized
qualified technician.
Applicable standards are ANSI Z21.50/CSA 2.22 (Vented
Gas Fireplaces) and CAN/CGA 2.17-M91 (Gas-fired
Appliances for Use at High Altitudes.) If your installation
is at an elevation greater than 2000’ in the US or 4500’
in Canada, consult with the local authority having
jurisdiction for gas product installations to determine their
specific requirements for high altitude installations.
WARNING: Gas Supply Testing
This appliance and its appliance main gas valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of
½ psi (3.5 kPa).
This appliance must be isolated from the gas supply piping
system by closing the equipment shutoff valve during any
pressure testing of the gas supply piping system at test
pressures equal to or less than ½ psi (3.5 kPa).
5
IMPORTANT SAFETY INFORMATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
TURN OFF the gas before servicing the appliance. It is
recommended that a qualified service technician perform
an appliance check-up/service once a year.
Any safety screen or guard removed for servicing MUST BE
REPLACED before operating this appliance.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL, and must
only be used with gas supply conditions as indicated on
the rating label.
DO NOT USE this appliance if any part has been under
water. Immediately call a qualified service technician to
inspect the unit and to replace any part of the control
system and any gas control that has been under water.
DO NOT use this appliance as a temporary source of heat
during construction.
This appliance is a vented gas fireplace. It must not be
used for any other purposes such as drying clothes, etc.
If the pilot flame is extinguished either intentionally or
unintentionally, no attempt should be made to re-light the
gas until at least 3 minutes have elapsed.
Dimensions will appear as INCHES”/metric throughout
this manual. For convenience, the inches are rounded to
the nearest 1/16” when converted. If greater accuracy is
required, use the metric dimensions.
This gas fireplace and vent assembly MUST be vented
directly to the outside and MUST NEVER be attached to a
chimney serving a separate solid fuel burning appliance.
Each gas appliance MUST BE a separate vent system.
Common vent systems are prohibited.
This unit MUST be used with a vent system as described
in this installation manual. NO OTHER VENT SYSTEM OR
COMPONENTS MAY BE USED.
INSPECT the external vent cap on a regular basis to make
sure that no debris, plants, trees, or shrubs are interfering
with the air flow.
NEVER OBSTRUCT the flow of ventilation air. Keep the
front of the appliance CLEAR of all obstacles and materials
for servicing and proper operation.
The glass panels MUST be in place and sealed before the
unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass panels
removed, cracked or broken. Replacement of the glass
panels should be performed by a licensed or qualified
service person. DO NOT strike or slam the glass panels.
The glass panels SHALL ONLY be replaced by units
supplied by the manufacturer. NO SUBSTITUTE panels
shall be used.
DO NOT USE abrasive cleaners on the panels. DO NOT
ATTEMPT to clean the glass panels when they are hot.
This appliance is for indoor use only.
6
KEY INSTALLATION POINTS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
IMPORTANTINFORMATION
This page references the most important key installation points when installing any Element 4 fireplace. This
page DOES NOT substitute for reading the entire manual.
F RECORDS
The installer MUST record the serial number and venting configuration to use for any technical issues that
may arise.
F ELECTRICAL
An approved 120V AC wall receptacle is required. The receiver MUST be powered by the AC adapter. Four
AA batteries may be used only for on-demand electrical requirement during power outage.
F FIRE MEDIA
When installing the fire media make sure to NEVER mix different types of media or use media purchased
from another retailer. ALWAYS keep the second thermocouple AND pilot free from media.
F AIR OUTLETS
The warm air outlets MUST be installed BEFORE the first light. The amount of square inches needed for the
opening varies from model to model.
F ENCLOSING THE FIREPLACE
ONLY a tested and approved non-combustible wallboard that is specified in the manual may be used when
enclosing the fireplace.
F FRAMING
The dimensions are different between metal and wood framing. Know which material you are using and
know the framing requirements.
F VENTING
The venting MUST follow the model specific graph shown in the manual. A restrictor may or may not need
to be used based on venting run and rise.
F CONSTRUCTION DEBRIS
REMEMBER that if the fireplace is installed before the site is finished, construction debris MUST be cleaned
from the enclosure and around the unit prior to finishing and the test fire.
F GAS PRESSURES
Gas pressures MUST be read with a manometer and confirmed with what is required in the installation
manual.
F FINISHING
A 1⁄8” (3 mm) gap between the flange and the enclosing wallboard MUST be maintained to prevent cracking
from heat expansion and contraction.
7Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
PLANNING YOUR GAS FIREPLACE
PLANNING YOUR GAS FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com1
Before You Begin
• Since the Element4 fireplaces are vented gas appliances they must be installed by a qualified installer.
Your sales representative can help you choose the appropriate professional.
Overall Design
• One of the many features of the Element4 fireplace is its use of convective air flow.
• As the air within the enclosing walls, or chase, is warmed by the fireplace it rises and then exits the
Convection Air Outlet(s). The warm air in the chase is then replaced by room air which enters through
the Room Air Inlets. As this warm air cools it falls toward the floor where it’s drawn into the inlet and the
cycle repeats.
• The Room Air Inlets are part of the fireplace and cannot be blocked or adjusted. The amount of square
area required for your Convection Air Outlet(s) is determined by the fireplace model and is listed in the
installation manual.
• As seen in the illustrations, below, the outlets may be placed in a number of locations to accommodate
all types of designs. In all cases, though, your design must allow the free flow of air through the chase.
Convection Air Outlets
near ceiling showing
warm air flow.
Half-wall configuration
with Convection Air
Outlet set into top.
Convection Air
Outlets set into
bottom of reveal.
Convection Air
Outlets set on
side walls.
8Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
PLANNING YOUR GAS FIREPLACEPLANNING YOUR GAS FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com2
Contact your local dealer if you have any Questions
30 Log Bridge Road
Building 300 - Suite 303
Middleton, Ma 01949
www.EuropeanHome.com
Important Points
• The most important question to ask when locating your fireplace is, “Can it be effectively vented?” The
Element4 fireplaces are approved as “direct vent” appliances. This means that all of the air for combustion
comes directly from the outside and all of the flue gases are discharged directly to the outside by way of
co-axial 5” x 8” direct vent pipe.
• The venting can run vertically, horizontally or a combination of both. For example, it can be installed
near and vented through an exterior wall. Or it can be installed near the center of your home and vented
through the roof. In any case, the installation manual details the allowable configurations, distances and
clearances. If the venting falls outside of the vent graphs, a power vent is available.
• The next question to ask is, “Can I get my gas pipe to the fireplace?” The Element4 fireplaces burn either
natural gas (NG) or propane gas (LP.) Your sales representative will ask you for your requirement at the
time of order and your gas professional (usually your plumber) can advise you on the most effective
route for the gas supply within your home.
• In order to keep the look as contemporary as possible the fireplace controls are mounted away from
the fireplace but within a radius of approximately 50” (1250 mm) from center of the fireplace (on most
models). These controls must be behind an access door (not included) with a suggested size of 12”
square to allow ample room to work on the fireplace controls.
• This sheet is not intended to replace the Element4 Installation Manual. In all cases, the information and
instructions in the Element4 Installation Manual must be followed. The Element4 Installation Manual is
included with your fireplace and is available at www.europeanhome.com Please call us if you have any
questions or are uncertain about any aspect of your installation!
Let Us Help
• European Home and its retail partners are here to assist you with your unique fireplace design. Let us
help you today!
PLANNING YOUR GAS FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com2
Contact your local dealer if you have any Questions
30 Log Bridge Road
Building 300 - Suite 303
Middleton, Ma 01949
www.EuropeanHome.com
Important Points• The most important question to ask when locating your fireplace is, “Can it be effectively vented?” The Element4 fireplaces are approved as “direct vent” appliances. This means that all of the air for combustion comes directly from the outside and all of the flue gases are discharged directly to the outside by way of co-axial 5” x 8” direct vent pipe.• The venting can run vertically, horizontally or a combination of both. For example, it can be installed
near and vented through an exterior wall. Or it can be installed near the center of your home and vented
through the roof. In any case, the installation manual details the allowable configurations, distances and
clearances. If the venting falls outside of the vent graphs, a power vent is available.
• The next question to ask is, “Can I get my gas pipe to the fireplace?” The Element4 fireplaces burn either
natural gas (NG) or propane gas (LP.) Your sales representative will ask you for your requirement at the
time of order and your gas professional (usually your plumber) can advise you on the most effective
route for the gas supply within your home.
• In order to keep the look as contemporary as possible the fireplace controls are mounted away from
the fireplace but within a radius of approximately 50” (1250 mm) from center of the fireplace (on most
models). These controls must be behind an access door (not included) with a suggested size of 12”
square to allow ample room to work on the fireplace controls.
• This sheet is not intended to replace the Element4 Installation Manual. In all cases, the information and
instructions in the Element4 Installation Manual must be followed. The Element4 Installation Manual is
included with your fireplace and is available at www.europeanhome.com Please call us if you have any
questions or are uncertain about any aspect of your installation!
Let Us Help
• European Home and its retail partners are here to assist you with your unique fireplace design. Let us
help you today!
9
USER INFORMATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
WARMTH AND BEAUTY - HOW IT WORKS
The Element4 fireplaces are direct vent fireplaces and, as such, the intake and exhaust are both handled through the vent pipe. The
fireplace also provides convection air to your room. The illustration shows one of the unique features of the Element4 fireplaces - its
use of warm, convection air flow.
Other fireplaces have louvered metal boxes around them to keep temperatures under control. The Element4 fireplaces use your
enclosing walls, or chase, to guide this warm air.
When the air within the chase is warmed by the fireplace, it exits through an air outlet that you have provided. This chase air is then
replaced by room air which enters through the Air Inlet (provided by the fireplace design) and through the access door (not included).
As the exiting warm air cools, it falls to the floor where it's drawn into the inlets and the cycle repeats.
The fireplace provides the inlet for room air as part of its design; you provide the warm air outlet as part of your design.
See the ENCLOSING the FIREPLACE section of this manual for more information.
Warm Air Out
Site-built Chase
Room Air In
Access Door
Warm Air Out
Room Air In
Figure 1
10
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPLIANCE RATINGS
AC ADAPTER SPECIFICATIONS
Input Voltage 120V AC
Input Power 9 W
Output Voltage 6V DC
Output Current 500 mA
Size 3.1”H x 2”W x 1.7”D
Output Cord Length 6 Feet
Agency Approvals UL, CSA
Model
Modore 100H
Bidore 100H
Trisore 100H
Gas Natural Gas Propane
Input Maximum Btu/hr 34,145 34,145
Input Minimum Btu/hr 15,025 17,075
Maximum Supply
Pressure
in. w.c.10 12
kpa 2.49 2.99
Minimum Supply
Pressure
in. w.c.4 8
kpa 1 2
Manifold Pressure
Maximum
in. w.c.2.1 9.5
kpa 0.52 2.36
Manifold Pressure
Minimum
in. w.c.1.5 7.3
kpa 0.37 1.81
Main Burner Injector Marking 650 (x2)260 (x2)
Pilot Injector Marking 31.2 27.1
New Efficiency 83%
This product was tested and listed to
ANSI Z21.11.50a-2008 and CSA2.22a-2008
“Vented Gas Fireplaces” by Intertek Group.
(Figure 3)
A sample listing label image is shown
above. A metal listing label is attached
to every Element4 fireplace and contains
important certification information. The
listing label must not be removed from
the fireplace.
Figure 2
Figure 3
Figure 5
Figure 4: AC Adapter Connection
11
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
BIDORE 100H RC
Bidore 100H RC Is shown. The Bidore 100H LC Is the mirror image.
BIDORE 100H
A DWG file is available for download at www.europeanhome.com for design specific dimensions not listed.
Unit Weight
Pounds Kilograms
330 149.7
A
B
C
D
F
R
H
GI
S
O N
P
Q
L
M
KJ
Letter Inches Millimeters
A 425⁄8 1082
B 4011⁄16 1033
C 383⁄8 975
D 381⁄8 969
E --
F 33 838
G 169⁄16 420
H 397⁄8 1013
I 137⁄8 353
J 39½1003
K 39 990
L 161⁄16 408
M 411⁄16 119
N 11½292
O 2913⁄16 752
P 161⁄16 408
Q 13¼337
R 55⁄8 130
S 3⁄8 10
Figure 6
12
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
MODORE 100H
MODORE 100H
A DWG file is available for download at www.europeanhome.com for design specific dimensions not listed.
Unit Weight
Pounds Kilograms
346 156.9
D
(
F
C
B
A
L
K
J
I
H
G
Letter Inches Millimeters
A 77⁄8 200
B 393⁄8 1000
C 2913⁄16 757
D 33 838
E 3813⁄16 986
F 425⁄16 1074
G 51⁄8 130
H 39½1004
I 391⁄8 994
J 1515⁄16 405
K 13¼337
L 161⁄16 408
Figure 7
13
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
TRISORE 100H
TRISORE 100H
A DWG file is available for download at www.europeanhome.com for design specific dimensions not listed.
Unit Weight
Pounds Kilograms
334 151.5
Letter Inches Millimeters
A 42¾1086
B 42 1067
C 383⁄8 975
D 387⁄8 987
E 33 838
F 385⁄16 973
G 169⁄16 421
H 43 1092
I 137⁄8 352
J 39½1003
K 389⁄16 979
L 161⁄16 408
M 411⁄16 119
N 115⁄8 295
O 29¼756
P 161⁄16 408
Q 25⁄8 67
R 415⁄16 125
S 3⁄8 10
Figure 8
14
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
PARTS OF THE FIREPLACE
88
11
77
99
44
66
55
1414
33
22
The various parts of the 100H MKII Series fireplaces are shown below. These parts are typical of any Element4 fireplace.
Table of Fireplace Parts
Outer Frame Face - surrounds the glass panels and limits the non-combustible wall board
Exterior Glass Panel(s) - (1 - Modore, 2 - Bidore, 3 - Trisore)
Support Feet - four adjustable feet allow the fireplace to be levelled
Hearth Panel - supports various Fire Media
Primary Burner - produces the flame
Flange
Pilot Burner - the part of the safety circuit which lights the Main Burner
2nd Thermocouple - the part of the safety circuit which monitors the Main Burner
Finish Trim - hides the Glass Clamps
Glass Rope Gaskets - holds the Glass Panel in place (2 ea. - Modore, 3 ea. - Bidore, 4 ea. - Trisore)
Vent Collar - accepts the 5” x 8” venting adapter (included)
Relief Door - part of the safety system. Do NOT block the operation.
Pilot Assembly
Upright Trim - (2 ea. - Modore, Bidore, Trisore)
10
9
8
7
6
5
4
3
2
1
11
12
13
14
1010
1111
1212
Figure 9
Figure 10
15
SPECIFICATIONS and DIMENSIONS
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
1313
33
33 33
33
Table of Fireplace Parts
Outer Frame Face - surrounds the glass panels and limits the non-combustible wall board
Exterior Glass Panel(s) - (1 - Modore, 2 - Bidore, 3 - Trisore)
Support Feet - four adjustable feet allow the fireplace to be levelled
Hearth Panel - supports various Fire Media
Primary Burner - produces the flame
Flange
Pilot Burner - the part of the safety circuit which lights the Main Burner
2nd Thermocouple - the part of the safety circuit which monitors the Main Burner
Finish Trim - hides the Glass Clamps
Glass Rope Gaskets - holds the Glass Panel in place (2 ea. - Modore, 3 ea. - Bidore, 4 ea. - Trisore)
Vent Collar - accepts the 5” x 8” venting adapter (included)
Relief Door - part of the safety system. Do NOT block the operation.
Pilot Assembly
Upright Trim - (2 ea. - Modore, Bidore, Trisore)
10
9
8
7
6
5
4
3
2
1
11
12
13
14
Fireplace from below
Figure 12
Figure 11
16
CLEARANCES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
These are NOT zero-clearance fireplaces. All clearances to
combustible AND non-combustible materials MUST be maintained
as described in this manual.
LOCATING THE FIREPLACE
When selecting a location for the fireplace:
• Ensure that all minimum clearances to combustible AND non-
combustible materials are met.
• Provide adequate clearances for servicing.
• Consider venting dimensions (rise, run and number of
elbows, etc.) when selecting the location for your fireplace.
• Locate the appliance out of traffic and away from furniture
and draperies.
• Keep the location free of electrical, plumbing or other
heating/air conditioning ducting.
PLACING THE FIREPLACE
The base upon which the appliance rests (Figure __) must be
sturdy, level and built to safely support at least 800 pounds (363
kilograms). The base may be the floor or a purpose-built raised
platform, e.g. wood, metal. When placed on a platform, an 8” (203
mm) x 6” (152 mm) opening must be cut through the platform top.
The lineset can be routed through this opening. Room air must be
allowed to flow through convection air inlets and then through this
platform opening.
MINIMUM CLEARANCE TO COMBUSTIBLES
• The appliance is approved with a minimum clearance to
combustible materials of 26” (660 mm) to the top, 11” (280
mm) on all sides and 4” (100 mm) to the bottom. Any spacer
or framing used closer than this dimension must be non-
combustible (e.g. metal).
• The minimum distance from the bottom of the appliance to
the room ceiling is 72” (1830 mm).
• When installing the venting, the following clearances to
combustible materials MUST be maintained:
a. 3” (76 mm) above any horizontal venting
b. 1” (25 mm) to venting sides or below any horizontal
venting
• Do not block or restrict the Air Inlet, located between the
standoff frame and glass.
The minimum clearances (air spaces) to combustible materials
must be maintained. It is of the greatest importance that the
fireplace and vent system be installed only in accordance with
these instructions.
Clearance to combustibles summary:
Back: 11” (280 mm)
Front: 11” (280 mm)
Sides: 11” (280 mm)
Top: 26” (660 mm)
Floor: 4” (100 mm)
The Floor dimension (above) is measured from the bottom of
the firebox. When the adjustable feet are in their lowest position
the required clearance to the floor is maintained.
The feet on the appliance are designed to sit on a flat platform,
however the appliance must not be installed on any combustible
material. A piece of non-combustible material must be laid on top
of the platform the fireplace sits on.
Do not place anything between the bottom of the firebox and the
bottom of the feet.
ENSURE THAT THE LINESET (WHICH INCLUDES THE GAS ENSURE THAT THE LINESET (WHICH INCLUDES THE GAS
VALVE, ELECTRICAL WIRING, AND GAS LINES) DOES NOT VALVE, ELECTRICAL WIRING, AND GAS LINES) DOES NOT
IMPEDE THE FULL OPERATION OF THE RELIEF DOORS. IT IS IMPEDE THE FULL OPERATION OF THE RELIEF DOORS. IT IS
YOUR RESPONSIBILITY TO ENSURE THE SAFETY OF THESE YOUR RESPONSIBILITY TO ENSURE THE SAFETY OF THESE
CRITICAL COMPONENTS THROUGHOUT THE INSTALLATION CRITICAL COMPONENTS THROUGHOUT THE INSTALLATION
PROCESS. REMOVE AND DISPOSE OF ALL WRAPS AND TIES.PROCESS. REMOVE AND DISPOSE OF ALL WRAPS AND TIES.
Figure 13
13
17
CLEARANCES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
No material of any kind is allowed between the bottom of the support feet and the bottom of the firebox (except for the
lineset).
No material of any kind is allowed within 2” (50 mm) of the top of the fireplace.
No material of any kind is allowed within 2” (50 mm) of the metal sides the fireplace.
Facing material should be installed against the outer frame of the fireplace, with an 1⁄8” (3 mm) vertical or horizontal clearance
TO THE FLANGE to allow for heat expansion.
Non-combustible materials may be installed to a zero clearance to the outer faces of the appliance outer frame face. However,
they must not cover (or prevent the removal of) the glass panels or other fireplace parts.
The appliance must not be installed on any combustible material other than wood.
These clearances are the same for ALL Element 4 Fireplaces, regardless of model.
We recommend that the fireplace be set into its final location before building the enclosure.
Please refer to the “Reduced Clearance to Existing Combustible Wall” section for use of combustibles inside of the above clearances.
Clearances to Combustibles
Sides (Non-Glass Sides ONLY)11”
Top 26”
Bottom 4”
Clearances to Non-Combustibles
Sides (Non-Glass Sides ONLY)2”
Top 2”
Bottom 4”
CLEARANCES TO COMBUSTIBLE MATERIAL
CLEARANCES TO NON-COMBUSTIBLE MATERIAL
ALL MODELS
Figure 14
Figure 15
18
CLEARANCES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
MANTELS
The graph below shows a range of allowable depths and heights for a combustible mantel installation.
As shown, the minimum allowable mantel height above the fireplace opening is 2”/50 mm with a 1”/25 mm deep mantel.
The maximum mantel depth is 12”/300 mm at a minimum height above the fireplace opening of 13”/330 mm.
All of the mantel height/depth combinations fall in between these extremes in accordance with the chart below.
Mantels made of non-combustible material are allowed inside these dimensions but they will be subjected to elevated
temperatures and may become too hot to touch.
A typical completed installation with mantel is shown in the diagram below, on the right.
CONSTRUCTION
BEAMS COMBUSTIBLE
1”/25 mm
12”/300 mm
13
”
/
3
3
0
m
m
2”
/
5
0
m
m
INCHES
Ma
n
t
e
l
H
e
i
g
h
t
Mantel Depth
Figure 16 Figure 17
19
CLEARANCES
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
TYPICAL CLEARANCE DIAGRAMS
Minimum Distances
A Room ceiling to
appliance bottom
72”
1830 mm
B Room ceiling to top of
Convection Air Outlet
1”
25 mm
Convection Air Outlet Area by Model
Model Square Inches Square Centimeters
Modore 100H MKII 50 323
Bidore 100H MKII 50 323
Trisore 100H MKII 50 323
The total area of the air openings must be maintained. The location of the openings must allow for the free movement of air and
must not allow excessive warm air to build up within the chase.
The top of the Warm Air Outlet must be no more than 1” (25 mm) down from the chase ceiling.
The minimum distance from the bottom of the appliance to the room ceiling is 72” (1830 mm).
BB
A
Convection
Air Outlet
Figure 18
Figure 19
Figure 20
20
GAS and ELECTRIC
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
INSTALLING THE GAS LINE
In accordance with the latest edition of the National Fuel Gas Code, NFPA 54 (USA) or CAN/CSA-B149.1 (Canada,) correctly size and
route the gas supply line from the supply regulator to the area where the appliance is to be installed.
Never use galvanized or plastic pipe unless it is rated for use with gas. Gas supply pipes must be designed, routed, constructed and
made of materials that are in strict accordance with local codes and regulations. A qualified plumber or gas fitter should be hired to
correctly size and route the gas supply line to the appliance in accordance with all applicable codes and regulations.
Installing a gas supply line from the fuel supply to the appliance involves numerous considerations of materials, protection, sizing,
locations, controls, pressure, sediment trap, and other criteria. The sizing and/or installing of gas piping should only be performed
by a qualified plumber or gasfitter.
The gas control inlet accepts a 3⁄8” NPT fitting.
The gas supply piping should have a separate gas shutoff valve and a capped, 1⁄8” pipe tapping upstream of the valve for the purpose
of reading pressure. A service shutoff valve must be placed within six feet of the fireplace gas control valve.
The gas supply pressure at the gas control valve must not exceed the Maximum Supply Pressure as shown in the Specifications
and Dimensions section of this manual.
The gas supply line must be properly connected and bled by a certified gasfitter or plumber.
The appliance and its main gas valve must be disconnected from the gas supply piping system during any pressure testing of that
system at test pressures in excess of ½ psi (3.5 kPa). The appliance must be isolated from the gas supply piping system by closing
its equipment shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than ½ psi
(3.5 kPa).
Schedule 40 Black Iron Pipe
Natural
Gas
Propane
Gas
Length (feet)Inside Diameter (Inches)
0 - 10 ½3⁄8
10 - 40 ½½
40 - 100 ½½
100 - 150 ¾½
150 - 200 ¾½
ELECTRICAL REQUIREMENTS
The Element 4 fireplaces use a receiver and remote control for their burner operation. The remote control comes with two AAA
batteries and the receiver is powered by a 120V AC adapter, included. The fireplace MUST be powered by the AC adapter for
improved reliability and customer satisfaction.
The installer must provide an approved 120V AC receptacle to be placed within the six foot cord limit of the AC adapter.
The receiver MUST be powered by the AC adapter. Four (4) AA batteries may be used only for on-demand electrical requirement
during a power outage. Remove batteries after use to avoid battery corrosion. Battery corrosion will damage the receiver.
Electrical work must be performed by a qualified, licensed electrician.
All wiring shall be in compliance with all local, city, and state codes.
WARNING
Figure 21
21
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
CONFIGURING THE VENTING
The fireplaces in this manual are direct vent fireplaces that use a co-axial or “pipe within a pipe” venting system. The outer “pipe” or vent
conducts fresh, outside air into the fireplace and the inner vent carries the exhaust outside. This system, which can run either horizontally
through a side wall or vertically through the roof, produces an efficient system because conditioned building air is not used for combustion.
• Only the 5” x 8” direct vent components from the companies listed below (Figure __) are approved for use with
these fireplaces. Any of the 5” x 8” direct vent components suitable for the local condition are permitted. Please visit
www.europeanhome.com/qr-support or via the QR code below for installation instructions.
• This fireplace is shipped with a North American venting adapter (Figure __). It MUST attach to the
vent collar of the fireplace.
• All venting measurements are taken from the top center of the vent collar on the top of the fireplace
and all configurations must fall within the acceptable range of the venting charts.
• A minimum clearance of 3” (75 mm) must be maintained between combustible materials and the top
of any horizontal vent pipe surface; a minimum clearance of 1” (25 mm) must be maintained between
combustible materials and any other vent pipe surface.
• The horizontal parts of the venting must be pitched up away from the fireplace. For every 12” (305 mm) of horizontal run, the
venting must rise ¼” (6.5 mm) toward the termination. The venting must never run downward unless with the use of a power
vent.
• Whenever venting passes through a wall, an approved heat shield or ‘wall thimble’ must be installed.
• A power vent system is available for venting that falls outside of the venting graphs. Refer to the appropriate power vent
manual for any venting configuration which is outside of the vent graphs shown here.
• Your venting needs to be inspected annually, including any connected components, to ensure that the system is working as
designed.
• In colder climate environments, the fireplace can be lowered to STANDBY MODE (Pilot Flame only). This will help maintain a
steady draft within the venting over a period of up to five days. See the “Operating the Fireplace” section.
CONFIGURATION
Please visit www.europeanhome.com/technical-support/
for the power venting installation manuals
APPROVED COMPONENTS and MANUFACTURERS
DirectVent Pro (M&G DuraVent, Inc.)
EXCELDirect (ICC - Industrial Chimney Company)
Pro-Form (BDM - Bernard Dalsin Manufacturing)
Direct-Temp (Selkirk Corporation)
AmeriVent Direct Vent (Hart & Cooley Inc.)
Ventis Direct Vent (Olympia Chimney Supply, Inc.)
Figure 23
Figure 22: North American
Vent Adapter
23
22
22
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Vertical or Horizontal Vent Termination R
45 or 90 degree bends Vertical to Horizontal or vice versa N
45 and 90 degree bends Horizontal to Horizontal Q
Horizontal Pipe Section T
Vertical Pipe Section S
CALCULATING THE TOTAL VERTICAL SECTION (TVS)
Calculate the Total Vertical Section by adding up all vertical upward sections in your specific vent design.
CALCULATING THE TOTAL HORIZONTAL SECTION (THS)
Calculate the Total Horizontal Section by adding up all horizontal sections in your specific vent design.
R
CONFIGURATION
R R
N N
NN
N
N
Q
T
T
T
S
S
S
S
S
Figure 24 Figure 25
Figure 26
Figure 27
23
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
CONFIGURATION
BEWARE OF ELBOWS
Elbows create resistance to the movement of air through your venting configuration and they must be included when determining
your minimum and maximum vent lengths. There must be a minimum vertical rise of 20” (508mm) before any elbow.
Elbows are called either ‘vertical’ or ‘horizontal’ depending on their mounted position. The two types of elbows are:
TYPE N - 45° or 90° elbows which transition from vertical to horizontal and vice versa. This can be called an upright elbow.
TYPE Q - 45° or 90° elbows which transition from horizontal to horizontal. This can be called an flat elbow.
No more than four 90° elbows OR eight 45° elbows OR a combination totaling no more than 360° ‘elbow degrees’ are allowed. For
example, a combination of two 90° elbows and two 45° elbows is allowed (90° + 90° + 45°+ 45° equals 270°) but a combination of
three 90° elbows and three 45° elbows is not allowed (the total equals 405°.)
APPLYING THE RESULTS
The first (3) N elbows do not need to be included in venting calculations. For an elbow-degree count greater than 270°, the
following applies:
• for either Type N elbow you must add 40” (1m) to your THS
• for a 90° Type Q elbow you must add 80” (2m) to your THS
• for each 45° Type Q elbow you must add 40” (1m) to your THS
Once you have found your total vertical section (TVS) and your total horizontal section (THS) plot the intersection of these two
numbers on the appropriate chart, located in the Element 4 Vent Chart Manual.
The intersecting block will have one of three entries; 0, 35, or X:
If your TVS and THS intersect at a block with an “0” the configuration is possible without a restrictor.
If your TVS and THS intersect at a block with an “35” the configuration is possible and a 35 mm restrictor must be used.
If your TVS and THS intersect at a block with an “X” the configuration is not possible.
INSTALLING A RESTRICTOR
35 mm
Some vent configurations may require a restrictor plate be installed. The restrictor for this fireplace is installed on the inside top of
the fireplace and is to be slid open or closed. Loosen the screws on either side and slide the restrictor as desired. Do not modify the
restrictor(s). Please use the graph above to determine if you will need to use a restrictor.
Loosen these (2) Phillip’s head screws
to slide on/off the restrictor.
x
Figure 28
Figure 30Figure 29
24
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Important Note for Roof Terminations
These instructions should be used as a guideline and do not supersede local codes in any way. Install venting according to local
codes, these instructions, the current National Fuel Gas Code (ANSI Z223.1 in the USA) or the current standard of CAN/CSA-B149.1
in Canada.
VERTICAL TERMINATION CLEARANCES AND REQUIREMENTS
Multiple Termination Clearance
A second termination may be no closer than 12”/305 mm.
CLEARANCES
25
VENTING
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
HORIZONTAL VENT TERMINATION CLEARANCES AND REQUIREMENTS
CLEARANCES
26
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
COMBUSTIBLE MATERIALS
Materials that can catch fire and burn are considered combustible. Any material that is made of, or faced with wood, wood pulp,
paper, plastic or any other material that can catch fire and burn is considered combustible. Even though these materials may have
been ‘flame-proofed’, made ‘fire-resistant’ or are ‘fire-rated’ they are considered combustible. Standard and Type X drywall are
combustible.
NON-COMBUSTIBLE MATERIALS
A material is non-combustible when it cannot catch fire and burn. For example, materials made of stone, brick, concrete, tile, steel,
plaster or glass are non-combustible.
The table below (Figure __) shows a list of materials which are reported by their manufacturers to be non-combustible (in accordance
with the ASTM E136 standard) AND approved for use around fireplaces.
Skamol Skamotec® 225 and the Promat PROMAFOUR® system are preferred products for enclosing fireplaces.
Product Thickness
Skamol Skamotec® 225 Fireplace Building Board 1½” (38 mm)
Promat PROMAFOUR® System ½” (12 mm)
James Hardie Building Products HardieBacker® 500 ½” Cement Board ½” (12 mm)
James Hardie Building Products HardieBacker® ¼” Cement Board ¼” (6 mm)
James Hardie Building Products
(888) 542-7343
www.jameshardie.com
Skamol Americas, Inc.
(844) 475-2665
E-mail: skamotec225@skamol.com
www.skamotec225.com
Promat Inc.
(865) 681-0155
E-mail: sales@promat.us
www.promat.us/en
Figure 31: * The listed brand names are trademarks of their respective companies.
31
27
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
BUILDING THE ENCLOSURE/FRAMING
A safe installation of your Element4 fireplace requires that three things be clearly understood.
1. Most important, these fireplaces are NOT zero-clearance fireplaces. Unlike zero-clearance fireplaces, there is not an outer
metal box around the Element4 fireplaces which increases the framing dimensions.
2. Only the non-combustible wall around the glass, the platform (floor,) the mounting brackets and the venting may touch the
fireplace.
3. The controls will be inside the enclosure and below the burner. The controls are at the end of a line set and are to be accessed
via an access door (not included.) The controls must be located for ease of physical access (gas line, maintenance, etc.) as well
as wireless signal (remote control) access. See the LOCATING THE CONTROLS and the MOUNTING THE CONTROLS sections. A
wall access door should have a total opening of 25 in2 (161 cm2) for access to the controls.
4. A separate opening in the wall must be provided near the access door to provide cool air to the controls.
It may seem straightforward to build the ‘rough opening’, set the fireplace then attach the wall. However, for most projects, it will be
easier to first set the fireplace in position then enclose it with Skamol Skamotec® or Promat PROMAFOUR® building board.
REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS
When retrofitting the fireplace against an existing wall it is often desirable to reduce the distance between the fireplace and the
combustible wall. Normally, this distance is 11” (280 mm) but it may be reduced by shielding the existing fi nished wall with a 1” (25mm)
air gap and a sheet of non-combustible material as shown on the following page.
IN ALL CASES:IN ALL CASES:
• A reduced clearance “wall protection shield” is ONLY ALLOWED ON A VERTICAL WALL; IT IS NOT ALLOWED TO BE USED ON • A reduced clearance “wall protection shield” is ONLY ALLOWED ON A VERTICAL WALL; IT IS NOT ALLOWED TO BE USED ON
HORIZONTAL OR ANGLED SURFACES WITHIN THE NON-COMBUSTIBLE ZONE.HORIZONTAL OR ANGLED SURFACES WITHIN THE NON-COMBUSTIBLE ZONE.
• The “wall protection shield” shall be placed no closer than 1” (25 mm) to the floor or any intersecting walls. Air MUST be allowed • The “wall protection shield” shall be placed no closer than 1” (25 mm) to the floor or any intersecting walls. Air MUST be allowed
to continually circulate around all sides of the wall shield.to continually circulate around all sides of the wall shield.
• A 1” (25 mm) air gap between the wall shield and the existing wall MUST be maintained. • A 1” (25 mm) air gap between the wall shield and the existing wall MUST be maintained.
• A 2” (50 mm) air gap between the wall shield and the fireplace MUST be maintained.• A 2” (50 mm) air gap between the wall shield and the fireplace MUST be maintained.
10 in2 (25 cm2)
28
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
1”/25 1”/25 mmmm Minimum Air Gap MUST BE MAINTAINED Minimum Air Gap MUST BE MAINTAINED
SHIELD OVER FINISHED WALL
SHIELD OVER FINISHED WALL
COMBUSTIBLE WALL
COMBUSTIBLE WALL
COMBUSTIBLE WALL
COMBUSTIBLE WALL
SHIELD OVER FINISHED WALL
SHIELD OVER FINISHED WALL
2”/50 2”/50 mmmm
Minimum Air Minimum Air
Gap MUST BE Gap MUST BE
MAINTAINEDMAINTAINED
REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS
Figure 32
Figure 33
Figure 34
Figur35
29
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
When enclosing the Modore 100H fireplace there is a minimum clear area which must be maintained. Nothing except the Modore
100H may be within this area. When enclosed, the Modore 100H is centered - stand off frame face in line with the front inside or
back inside blue limit and centered- above. This minimum area MUST BE DEFINED BY NON-COMBUSTIBLE MATERIAL. The inside of the
enclosing walls (including any necessary framing) may be no less than the distances shown above.
Note! The finished walls must be at least 11⁄8”/28 mm thick or the fireplace trim will extend beyond the finished walls.
We recommend that the fireplace be set into its final location before building the enclosure.
MINIMUM AREA REQUIRED FOR MODORE 100H
MODORE 100H
Framing Dimensions
(Noncombustible Framing)
X 47½” / 1207mm
Y 175⁄8” / 448mm
Z 41” / 1041mm
X
Z
Y
Figure 36
Figure 37
30
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
When enclosing the Bidore 100H fireplace there is a minimum clear area which must be maintained. Nothing except the Bidore 100H
may be within this area. When enclosed, the Bidore 100H is centered - stand off frame face in line with the front inside or back inside
blue limit and centered- above. This minimum area MUST BE DEFINED BY NON-COMBUSTIBLE MATERIAL. The inside of the enclosing
walls (including any necessary framing) may be no less than the distances shown above.
Note! The finished walls must be at least 11⁄8”/28 mm thick or the fireplace trim will extend beyond the finished walls.
We recommend that the fireplace be set into its final location before building the enclosure.
MINIMUM AREA REQUIRED FOR BIDORE 100H
BIDORE 100H
Framing Dimensions
(Noncombustible Framing)
X 43½” / 1105mm
Y 1711⁄16” / 448mm
Z 447⁄8” / 1wmm
Z
X
Y
Figure39
Figure 38
31
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
When enclosing the Trisore 100H fireplace there is a minimum clear area which must be maintained. Nothing except the Trisore 100H
may be within this area. When enclosed, the Trisore 100H is centered - stand off frame face in line with the front inside or back inside
limit and centered- above. This minimum area MUST BE DEFINED BY NON-COMBUSTIBLE MATERIAL. The inside of the enclosing walls
(including any necessary framing) may be no less than the distances shown above.
We recommend that the fireplace be set into its final location before building the enclosure.
MINIMUM AREA REQUIRED FOR TRISORE 100H
TRISORE 100H
Framing Dimensions
(Noncombustible Framing)
X 455⁄16” / 1150mm
Y 17¾” / 450mm
Z 4215⁄16” / 1090mm
X
Y
Z
Figure 40
Figure 41
32
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
The finished wall(s) must be at least ½”/12 mm thick or the fireplace trim will extend beyond the finished wall. The list below shows
the thickness of the approved wall products.
Your choice of wall material depends largely on the intended finish. For example, a thinner wall product and a layer of stone may be
thick enough to reach the trim edge. If a painted finish is desired then a wall at least ½”/12 mm thick will suffice.
Minimum Wall Thickness =
½”/12 mm
Fireplace Trim
Product Thickness
Skamol Skamotec® 225 Fireplace Building Board 1½” (38 mm)
Promat PROMAFOUR® System ½” (12 mm)
James Hardie Building Products HardieBacker® 500 ½” Cement Board ½” (12 mm)
James Hardie Building Products HardieBacker® ¼” Cement Board ¼” (6 mm)
Figure 42
Figure 43
Figure 44
33
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Convection Air Outlet Area by Model
Model Square Inches Square Centimeters
Modore 100H 50 323
Bidore 100H 50 323
Trisore 100H 50 323
Figure 49:
Trisore with
Convection Outlets
Figure 50:
Trisore with
Outlet Reveal
Figure 47:
Bidore with
Convection Outlets
Figure 48:
Bidore with
Outlet Reveal
Figure 45:
Modore with
Convection Outlets
Figure 46:
Modore with
Outlet Reveal
Figure 51
34
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
DO NOT ALLOW THE FIREPLACE
TO BEAR ANY WEIGHT
Dimensions A, B, and C must be equal throughout the installation.
Any support framing (NON-combustible framing ONLY) must be at least 2” (50 mm) away
from any part of the fireplace. The entire weight of the non-combustible walls must be borne
by a structure other than the fireplace.
AA
BB
CC
Figure 52
35
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
COLD CLIMATE INSULATION
For cold climate installations, it is especially important to insulate outside the chase cavity, between studs and under the floor on
which appliance rests, if floor is above ground level. Gas line holes and other openings should be filled with approved firestop.
If the fireplace is being installed on a cement slab in cold climates, a sheet of plywood or a raised platform can be placed underneath
to prevent cold transferring to the fireplace and into the room. It also helps to tape the venting for maximum air tightness and to
caulk the firestops.
LOCATING THE CONTROLS
The control system for the Element4 fireplaces consist of three major components:
• the receiver
• the remote
• the gas valve
The remote is the remote control by which you operate the fireplace. The receiver and the gas control are at one end of a line set
which will extend approximately 50”/1270 mm from the center of the fireplace. The other end of the line set is connected to the
firebox just left of center. As shipped, the line set is wrapped together and fixed beside the fireplace.
A access door is not provided with your fireplace and is designed to hold the receiver and gas control. When locating the Wall
Access Door you must consider four types of access:
1. Air access. Room air must be allowed to flow freely through the door perforations, up through the site-built platform
and above, through the enclosing fireplace chase.
2. Line set access. The line set is to be unwrapped which allows the controls to be then placed within approximately
50”/1270 mm from the center of the fireplace, as the cable runs.
3. Physical access. The gas valve/receiver must be readily accessible for maintenance, etc.
4. Wireless access. The signals from the remote must get to the receiver, inside the access door.
If the access door is not perforated air access equivalent as well as line set, physical and wireless access
must be provided.
MOUNTING THE CONTROLS
Do not place the controls above the level of the burner. If the fireplace is to be set directly on the floor, the controls must be placed outside
the non-combustible zone.
The table shows the dimensions and the suggested rough opening
of an access door.
When measured at the level of the feet,
the controls will reach no farther from
the cabinet edge than shown at left.
The drawing is not to scale.
A
B
C
D
E
K
I
J
F
G
H
Front Elevation R ElevationL Elevation
Plan View
33”
838 mm
50”
1270 mm
38”
965 mm
46”
1168 mm
Figure 53
Figure 54
Suggested Wall Access Door Dimensions
Door Opening
12” x 12” (30 mm x 30 mm)
10 in2 (25 cm2)
36
ENCLOSING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
TEST FIRE
Prior to being placed into operation, the fireplace should be test-fired in stages to ensure that all components are in good working
order. This fireplace has a 2nd thermocouple which senses the burner flame. The system will turn itself off if the system does not
sense the 2nd thermocouple output within 29 seconds after the valve opens.
If 2nd thermocouple is still hot enough to produce electricity at the receiver thus preventing the fireplace from starting, the remote
will flash “OFF” to signal this safety lock out. Allow time for the 2nd thermocouple to cool down before attempting a start. The
system is ready to start when the flashing “OFF” becomes solid on the remote and pressing the ON/OFF button produces a response
from the valve.
1. Start the fireplace with the hearth panel out and with the front glass off. Ensure that the pilot flame both heats the primary
thermocouple and lights the burner. For safety, a post-purge delay is built into the system. Subsequent start attempts
MUST NOT take place for at least thirty (30) seconds.
2. Start the fireplace with the hearth panel in place and with all of the glass panels fixed correctly in place. Ensure that the
main burner flames engulf the 2nd thermocouple and the fireplace stays lit for at least 1 full minute. If the system turns itself
off after 29 seconds install the required media (next section) and return here. Installing the fire media will help with the
flame around the 2nd thermocouple. Subsequent start attempts MUST NOT take place for at least five (5) minutes.
3. Start the fireplace with the media installed. If the system turns itself off after 29 seconds, rearrange the media to produce
a good flame at the 2nd thermocouple. This step may have to be repeated several times before the media is in the best
place for consistent operation. A single, long beep indicates that the 2nd thermocouple is still too hot to start the ignition
sequence. Allow time for the 2nd thermocouple to cool down. Once the system stays lit for at least one full minute, turn
the fireplace off, fix the glass panels in place and operate the fireplace for at least 45 minutes to ensure the system works
properly when heated.
Carefully cut the black tie wraps which hold
the line set to the bottom of the fireplace then
carefully unwrap the line set. Lay the line set
out towards the location of the Access Door.
Do not kink the lineset and do not bend to a
radius of less than 2”/50 mm.
Figure 55
37
INSTALLING THE FIRE MEDIA
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
LSE 412 II
What’s in the box? (LSE 412 II)
- two pine cones
- nine logs
- bags of black and grey chips
LOG ARRANGEMENTS
Ensure that the hearth panels are properly placed and sitting firmly on the base of the fire box. The pilot flame must be visible through
the panel and the cut-out in the pilot shield. Scatter the bag of chips evenly on the hearth panel and burners. Ensure that the area
inside the pilot shield and the area around the 2nd thermocouple remains clear of media.
AABBGG
CC DD
II
AA BB CC DD EE FF GG
JJ
II
HH
EE
FF
JJ
JJHH
Please visit www.europeanhome.com/technical/how-to-videos/
to see how to arrange Element 4 fire media.
Arrange the I,
C and D logs as
shown at left.
Arrange the E, F,
J, and H logs as
shown at left.
Arrange the A,
B, and G logs as
shown at left.
Figure 56
Figure 57
Figure 58
Figure 59
38
SCREEN INSTALLATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
BIDORE 100H
Upper Tabs 4
Lower Tabs 4
Magnets 12
Long Screen 1
Short Screen 1
TRISORE 100H
Upper Tabs 6
Lower Tabs 6
Magnets 18
Long Screen 1
Short Screen 2
MODORE 100H
Upper Tabs 2
Lower Tabs 2
Magnets 6
Long Screen 1
Short Screen N/A
Place the two Lower Tabs on the trim, with the
short side against the glass, ~2-3” from each
corner of the glass. Place a magnet on the front
of each tab.
Lower Tab
Short side
against
the glass
Small side between
trim and glass
Top half
mounts to
backside of
standoff frame
(top)
Top half
mounts to
backside of
screen frame
(top)
Upper Tab
Figure 60
Figure 67
Figure 61 Figure 62
Figure 63 Figure 64
Figure 66: Long ScreenFigure 65: Short Screen
39
SCREEN INSTALLATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
This is what the screen will look like when it is attached correctly to the top Upper Tabs (view
from inside of the standoff frame).
Place the two Upper Tabs on the inside of the top stand off frame. One magnet will be hidden,
attached to the standoff frame. The other magnet will be exposed to attach to the screen.
Figure 68
Figure 69
40
SCREEN INSTALLATION
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
This is what the screen will look like when it is attached correctly to the top Lower Tabs (view
between the screen and the glass).
The screen is installed properly in the photo above. Please make sure that all magnets are in the
correct position and the tabs are secured.
Figure 70
Figure 71
41
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
BEFORE THE FIRST FIRE
1. Make certain that all construction materials have been removed from inside and around the fireplace and the fireplace has
been cleaned of any construction dust. Clean the glass BEFORE and AFTER the first fire.
2. Confirm that the gas valve is properly connected and bled by a certified gas technician or plumber.
3. Check the gas supply for leaks and proper pressure. Refer to the table in “Appliance Ratings” section.
4. Check that the venting is unobstructed and in proper working condition.
5. 5. PROPERLY PLACE, CLAMP, AND SEAL THE GLASS PANELS.PROPERLY PLACE, CLAMP, AND SEAL THE GLASS PANELS.
6. Ensure the receiver is powered with an AC Adapter OR Batteries, NOT BOTH.
7. Place the two (2) AAA batteries into the remote control and confirm that it will communicate with the receiver by pressing
the ON/OFF button. If necessary pair the remote and receiver (see below).
8. Follow USING THE REMOTE CONTROL ELECTRONIC IGNITION SEQUENCE to setup and use remote.
PAIRING THE REMOTE AND RECEIVER (System Reset)
1. Press and hold the receiver reset button using a small, long tool until you
hear the second of two beeps. After the second beep release the reset
button.
2. Single Press the button on the remote, you will then hear two beeps.
Then remote will flash “CONN” once it stops flashing the remotes will be
synced. Wait 30 seconds before trying to start the fireplace.
If you hear one long beep, this indicates the pairing sequence has failed or the wiring is incorrect. Re-synch the remote.
RESET BUTTON
Note! For normal operation the MANUAL knob on the gas valve cannot be in the MAN position; it must be fully in the ON position.
This knob is AUTOMATIC and will turn
to OFF when the fireplace is turned
off and to ON when the fireplace is
turned on.
MANUAL KNOB IN
ON POSITION
MAIN VALVE KNOB
IN ON POSITION
After removing the black plastic plug, turn the screw
counterclockwise to lower the pressure and clockwise
to raise the pressure. This adjustment is required for fuel
conversions.
PRESSURE REGULATOR SCREW
GAS VALVE KNOBS
Figure 72
Figure 73
42
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com1
OPERATING the FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com
Figure 74
Figure 75 Figure 76
Figure 77
43
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com2
Figure 78
Figure 79
Figure 80 Figure 81
Figure 87
Figure 82
Figure 83
44
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Figure 84 Figure 85
Figure 87
Figure 90
Figure 92
Figure 86
Figure 88
Figure 89
Figure 91
45
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com4
OPERATING the FIREPLACE
Element4 Gas Fireplaces EuropeanHome.com
Figure 93
Figure 94
Figure 95
46
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
GENERAL NOTES
NOTICE
Wiring of valve and receiver must be completed before starting ignition.
Failure to do so could damage the electronics.
Handset
• Two (2) AAA batteries are supplied and required.
• Low battery indicator on handset display.
Receiver
• An AC adapter is supplied with the fireplace and should be used instead
of batteries.
• NEVER use both batteries and an AC adapter.
• Batteries may be used for troubleshooting but should be removed in fa-
vor of the AC adapter when appropriate.
Software Version
Press and buttons simultaneously. Software version is displayed.
Handset Model Number
Press and buttons simultaneously. Handset model number is dis-
played.
Deactivate Functions
1. Install handset batteries. All icons are displayed and flashing.
2. While the icons are flashing, press the relevant function button and hold
for 10 seconds.
3. The function icon will flash until deactivation is complete. Deactivation
is complete when the function icon and two horizontal bars are display-
ed.
NOTE: If a deactivated button is pressed, there is no function, and two
horizontal bars are displayed.
NOTE: Deactivation remains in effect after change of batteries.
Activate Functions
1. Install handset batteries. All icons are displayed and flashing.
2. To activate a function, press the relevant button and hold for 10 se-
conds.
3. The function icon will continue to flash until activation is complete. Ac-
tivation is complete when the function icon is displayed.
The following Functions can be Deactivated/Activated
• CHILD PROOF (To activate press and buttons simultaneously.
displayed and the handset is rendered inoperable (except for off functi-
on).
• PROGRAM MODE
• THERMOSTATIC MODE (also deactivates Program Mode)
• ECO MODE
• MULTI-BURNER FEATURE
• COUNTDOWN TIMER
SETTING THE ELECTRONIC CODE
(First time use only.)
Radio Frequency Handset
To secure the communications between the handset and the receiver a
security code must be chosen from among 65,000 codes available. Pairing
the handset with the receiver automatically chooses one of these codes.
To pair the handset and receiver:
• Press and hold the receiver’s reset button until you hear two (2) beeps.
The first beep is short and the second beep is long. After the second
beep, release the reset button.
• Within the subsequent 20 seconds press the on the handset until you
hear two additional short beeps confirming the code is set. If you hear
one long beep, this indicates the pairing sequence has failed or the wi-
ring is incorrect.
NOTE: This is a one time pairing only, and is not required after changing
the batteries of the handset or receiver.
Receiver Reset Button
OPERATING INSTRUCTIONS
Figure 96
47
OPERATING the FIREPLACE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
Please visit www.europeanhome.com/product/trisore-100h/
to see the 100H burner in operation.
THE FIRST FIRE
When the fireplace is first heated, an odor may be given off by the hot metal. This is normal and is a result of the ‘burn off’ of the
lubricants and sealants used when manufacturing the fireplace. We recommend that you open the nearby windows for extra
ventilation and then operate the fireplace for at least four hours.
When the glass is cold, some condensation may appear on the glass after lighting the fireplace. This is normal and the
condensation will disappear as the glass warms.
During this first fire, examine the flame for appearance and quality. Examine the burner media for sooting. The flame pattern
should be similar to that show below (Figure ___). Flames may appear blue and will turn yellow after 15 to 20 minutes.
After this burn-off period, turn off the fireplace and let it cool completely to room temperature and clean both sides of the glass
and the interior panels as described in the MAINTENANCE section.
Since it is a metal fireplace, the heat-up and cool-down cycles may produce some noises caused by the expansion and contraction
of these metals. The premium materials and build quality of your fireplace will keep these sounds to a minimum.
Figure 97
111
48
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
REMOVING AND CLEANING THE GLASS
Step 1.
Remove the lower and upright trim pieces which are held in
place with magnets and will lift out.
Step 2.
The front glass panel should be removed first. This panel is
secured with one lower rope gasket and one upper rope gasket.
Step 3.
Once the rope gaskets are out, lift the glass panel up and swing
the lower edge of the glass panel out and over the standoff
frame.
When the glass panel is clear of the standoff frame then lower
the glass panel out and set the panel securely aside.
Step 4.
Remove all of the rope gaskets holding each remaining glass
panel (if applicable). Remove each small glass panel and set
aside.
PROPERLY PLACE ROPE GASKET(S) AND SEAL THE GLASS
PANEL(S) BEFORE LIGHTING THE FIRE!
REMOVING THE GLASS
• Gloves (not included)
TOOLS REQUIRED
The glass panels on this fireplace are held in place by a number
of rope gaskets. These instructions will show you how to remove
and install the rope gaskets and glass panels.
Please read these instructions completely before proceeding.
OVERVIEW
Remove the SIDE TRIM first,
then the BOTTOM TRIM
Remove the ROPE GASKET
starting from one end down
to the other end
The ROPE GASKET will be
removed for all remaining
sides (if applicable)
Please visit www.europeanhome.com/technical/how-to-videos/ to see
how to remove the glass from an Element4 fireplace.
Figure 98
Figure 99
Figure 100
Figure 101
49
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
CLEANING THE GLASS
Burning natural gas (NG) or propane (LP) in this fireplace will always result in some of the gas components being deposited on the
glass. Hydrogen sulfides and mercaptans, which are present in the burning gas, condense onto the relatively cooler glass surface
and cause white film to build up over time.
The amount of this white film is influenced by a number of factors such as; the configuration of the system venting, thermal efficiency
of the fireplace design, the humidity of combustion air, frequency of fireplace use, burner performance and, the fireplace design itself.
Do not use normal household (usually ammonia-based) glass cleaners to clean the glass as these cleaners can leave a permanent
stain. Only a gas fireplace glass cleaner should be used. Products such as Stove Bright® Gas Appliance Glass Cleaner by Forrest
Technical Coatings, Imperial Gas Fireplace Glass Cleaner by Imperial Manufacturing Group and GFC™ Gas Fireplace Glass Cleaner by
A.W. Perkins Co. are designed for this purpose.
Follow the instructions for use and do not clean the glass when it is hot! If the glass becomes coated with deposits which cannot
be removed it must be replaced.
The fireplace glass should be cleaned before the fireplace is first lit and then after the fireplace has been through its four hour burn-
in cycle. This will reduce potential build up on your glass.
The glass panels should be installed in reverse order of their removal.
Step 1.
Lift the glass panel up under the standoff frame and swing the lower edge of the glass panel against the firebox gasket. Set a rope
gasket into place and secure it from the middle to the left and right sides.
Step 2.
Repeat Step 1 with the remaining glass panels.
Step 3.
Adjust the remaining glass panels left to right until there is no corner gap.
Step 4.
While ensuring that the glass panels are tight and square to each another, carefully install the remaining rope gaskets.
PROPERLY PLACE ROPE GASKET(S) AND SEAL THE GLASS PANEL(S) BEFORE LIGHTING THE FIRE!
INSTALLING THE GLASS
50
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
PLORW InMHcWRU NDWXUDO - MDUNLnJ 12
PLORW InMHcWRU PURSDnH - MDUNLnJ 21
3PP
Thermocouple
Ignitor Rod
Pilot Assembly Ignitor Rod
Thermocouple
(styles vary)
Figure 102: Pilot Assembly Detail
WARNING
Installation and maintenance must be performed by an authorized qualified installer, service agency or gas supplier.
TURN OFF THE GAS before servicing the appliance. It is recommended that a qualified service technician perform an
appliance check-up/service once a year.
Any safety screen or guard removed for servicing MUST BE REPLACED before operating this appliance.
DO NOT USE this appliance if any part has been under water. Immediately call a qualified service technician to inspect the
unit and to replace any part of the control system and any gas valve that has been under water.
Any alteration to the product that causes soot or carbon to form and results in damage is not the responsibility of the
manufacturer.
Inspect the external vent cap on a regular basis to make sure that no debris, plants, trees, or shrubs are interfering with the
air flow.
BURNER MAINTENANCE
The flames from the burner should be visually checked. The flame should have a blue base and yellow tops and be candle-like in
appearance.
PILOT MAINTENANCE
The pilot flame must be visually checked. The pilot flame must always be present when the appliance is in operation and should
appear as shown in Figure 106 (with hearth panel removed.)
The pilot has two distinct flames, one engulfing the thermocouple on its left, the other reaching across to the burner.
The area around the pilot should be inspected for cleanliness. Lint or foreign material must be removed with a brush or vacuum.
51
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
THERMOCOUPLE MAINTENANCE
The Element4 fireplaces have two thermocouples; one next
to the pilot and one opposite the pilot side of the burner. The
completeness and operation of both must be checked. A qualified
installer must confirm that both thermocouples are in place and
not damaged. While checking the thermocouple, please ensure
that the ignitor rod is not cracked as well.
VENT MAINTENANCE
The following venting system inspection by a qualified service
technician is recommended every six months:
1. Inspect for excessive condensation, e.g. water droplets
forming in the inner lining and subsequently dripping out of
the joints. This can cause corrosion in the system.
2. Check for corrosion in areas exposed to the elements.
Where rust spots or holes have appeared, these must be
immediately replaced.
3. Ensure that there is no foreign material in the vents. Survey
by removing the cap and shining a light down the vent.
4. Check all joints and pipes to make sure that nothing has
been disturbed or loosened.
Figure 103
52
MAINTENANCE
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
(2)
RELAIS
AUX
MODULE
(1)
(3)
(8)(6)(7)MERTIK MAXITROL
LE
D
1
LE
D
2
ReceiverRE
S
E
T
(5)
(4)
Item Description Quantity
(Required)
Part Number
(Each)
1 Gas valve 1 Repl-E4-GS-GV-01
2 Receiver
(Control Module)1 E4-GS-CM-Wifi-04
3 Main Burner
4 Second Burner
5 Piolot Assembly 1 E4PGS-PABT-01
6 Second Thermocouple 1 E4-GS-2TC-01
7 6 Volt Adaptor 1 AC Adaptor-03
8 Wifi-Box (Optional)1 E4-GS-Con-Wifi-02
9 10 Button Remote 1 Repl-E4-GS-RC-10B-02
Figure 105 Figure 106
Figure 104
REPLACEMENT PARTS
18
9
3
5
4
2
6
7
53
WARRANTY
Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
European Home Warranty
Element4 Gas Fireplace
European Home warrants these gas fireplaces against defects in materials and workmanship for a period of TWO (2) YEARS
from the date of original retail purchase. Glass is expressly NOT covered by this warranty.
If a defect exists, European Home will, at its option, either (1) provide needed components using new or refurbished
replacement parts or (2) exchange the product with one which is new or which has been manufactured from new or
serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the
remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides
longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the
replaced item becomes the property of European Home. All warranty claims must be submitted through the dealer from
which you purchased the product. Check with your dealer in advance for any costs to you when arranging a warranty call.
Shipping and/or delivery charges for parts are not covered by this warranty.
Nothing in the above shall be deemed to imply that this warranty shall apply to work which has been abused or neglected or
shows evidence of changes or modifications by others with or without permit, damages caused by the acts of God, building
settlement or moving, fire or vandalism. In addition, installation of this product that varies from the requirements stated in
the instruction manual will void the warranty.
European Home is a division of Europa Ja, Inc.
PRODUCT INSTALLATION RECORD
Installer: Please complete this form. Customer: Please retain this information.
Model (check one) Modore 100H Bidore 100H Trisore 100H
Purchased From
Date of Purchase
Installed By
Date of Installation
Fireplace Serial Number
Fuel Type
Total Venting Horizontal
Total Venting Vertical
54Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX ONE
The following must be observed when installing the Element4 fireplaces within the Commonwealth of Massachusetts:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole
or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust
vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and
porches, the following requirements shall be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas
fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm
and battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber
or gasfitter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each
additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be
the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired
carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor
level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said
thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a
minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled
heating appliance or equipment. The sign shall read, in print size no less than one-half (½) inch in size, "GAS VENT DIRECTLY
BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve
the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance
with the provisions of 248 CMR 5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of
NFPA 54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from
the dwelling, building or structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the
equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but
identifies "special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation
instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall
include a parts list and detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all
venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
MASSACHUSETTS CERTIFICATION
This appliance is approved for installation in the Commonwealth of Massachusetts. The Board of State Examiners of Plumbers and
Gas Fitters has issued approval number G3-1217-220 for this appliance.
55Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
Transmitter batteries low.Replace transmitter batteries. Quality
alkaline recommended.
Receiver batteries low.
Test the batteries. replace if necessary.
Quality 1.5V AA alkaline recommended.
Note: Do NOT connect an AC adapter when
using receiver batteries.
Check that transmitter and receiver are
synchronized.
Reset system, see the installation manual
or the label on the receiver.
One long beep indicates the wiring is
incorrect or the code learning sequence
has failed.
Transmitter distance is limited.Straighten the antenna.
Replace the receiver.
Defective AC adapter Replace the AC adapter.
Damaged wiring Inspect/test all wiring and connections.
2nd thermocouple is producing
electricity.
Wait for 2nd thermocouple to cool down
(3-5 minutes)
FUNCTION POSSIBLE CAUSE REMEDY
Yes
No
A.
Press the ON button
to start ignition
sequence. Beep will
occur each
second.
(continued)
TROUBLESHOOTING FLOW CHART
Receiver batteries low.Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended.
Impulse magnet not
operating properly.Replace gas valve.
B.
Magnet unit is
energized thus pro-
ducing an obvious
latching sound.
No beep
3 short beeps
1 long beep
8-wire cable is off or
not operating
properly.
Confirm proper operation of the 8-wire
cable.
SW-cable
disconnected.
Confirm proper connection/operation of
the SW-cable.
Motor not operating
properly.Replace gas valve.
Micro switch not
operating properly.Replace gas valve.
2nd thermocouple
not connected
Confirm integrity of 2nd thermocouple and
connection.
No
No
No
Yes
I:\DEPARTMENTS\Technical Support\Troubleshooting\Guides\20181205_Troubleshooting Flow Chart_E4_8btn Edition.indd
56Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
(continued)
C.
Spark will occur
each second.
Ignition components not
operating properly.
Check connection between ignition cable and JHOJUPS
SPE.
Check JHOJUPSSPE spark gap.
Check JHOJUPSSPE.
Check ignition cable for damage.
Increase distance between ignition cable and all metal
parts.
No
Ignition sequence stops, no pilot flame.
No reaction to SFNPUFDPOUSPM
command.
Reset system, see the installation manual or
the label on the receiver.
Do not coil the ignition cable.
Shorten the ignition cable, if possible.
No
Ignition sequence stops, no pilot flame.
Transmitter command is possible.
Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended. No
Yes
Ignition sequence stops after one spark Remove ground bolt (T20 Torx) and clean
ground lug.No
Short between interrupter block and TC-
cable.Check connection to interrupter block.
Electronic measuring amplifier defective. Replace the receiver.
E.
Sparking stops after
pilot is lit.No
Yes
TC- and SW-cable reversed.Check cable connection between receiver
and interrupter block.
Magnet unit not operating properly. Replace gas valve.
Short between interrupter and SW cable. Check interrupter block connection.
No gas (magnet unit drops after 30 second
audible count.)Check gas supply.
Spark not lighting the pilot.Check spark is crossing pilot orifice.
Cracked ignitor rod (spark heard but not
seen)
Ensure that ignitor rod does not move
within ceramic shield. Check that ceramic
shield or ignition wire is not defective.
D.
Pilot lit.No
Yes
57Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
F.
Motor turns to main
gas and pilot stays
lit.
Magnet
unit
drops
(audible
sound)
No
Yes
No
Resistance in thermocouple circuit too
high.Check thermocouple circuit.
Not enough heat on thermocouple.
Check position of pilot to thermocouple.
Check the stability and intensity of pilot flame.
Ensure the proper restrictor is installed.
Ensure that the pilot flame is properly
adjusted.
Possible cold start. Wait one minute and retry.
Low voltage from thermocouple.Replace thermocouple. Do not over tighten -
hand tight plus ¼ turn maximum.
No gas (magnet unit drops after 30
second audible count.)Check gas supply.
Ignition sequence stops.
No reaction to SFNPUFDPOUSPM
command.
Reset system, see the installation manual or
the label on the receiver.
Do not coil the ignition cable.
“140” models ONLY: Pilot flame under
hearth panel not establishing.
Remove glass and hearth panel then check
for proper pilot operation. If pilot establishes
with panel off then install panel and glass
and adjust pilot flame (hi/lo) for best
operation.
Broken receiver Ensure powered/unpowered receiver allows
manual operation.
No
(continued)
Manual knob is in the “MAN” position.Turn the control knob to “ON” position, a
positive latch is required.
Pilot flame is too low.Confirm correct gas pressure. Increase pilot
flame if necessary.
NoG.
Main burner is lit.
Yes
58Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
FUNCTION POSSIBLE CAUSE REMEDY
(continued)
H.
Main burner stays
lit.
No
Yes
System
‘drops out’
- all flames
immediately
go out
Too much draft at
pilot flame (poor
flame impingement
of primary
thermocouple.)
Check venting installation. Use
restrictor as required.
Pilot assembly out of
order.
Inspect pilot assembly for correct
operation and thermocouple
impingement.
5 day shut off.
The system shuts off the fire and pilot if
there is no change in the flame height
for 5 days.
6 hours of no motor
movement.
In Manual/Temperature/Timer modes
the valve turns down to pilot only if the
flame height does not change for a 6
hour period.
In Temperature/Timer modes if
the ambient room temperature
changes, the flame height will adjust
automatically to maintain the set
temperature and the fire will continue
to function normally. The valve will turn
to pilot flame if the set temperature
and the ambient temperature remain
the same over a 6 hour period.
No
Main burner
remains lit
while flames
are lowered.
(Main valve
knob is
turned via
motor.)
No
System goes
to pilot flame
only.
2nd thermocouple is
not heated.
Ensure 2nd thermocouple is heated by a
robust flame. The fireplace media may
be interfering with proper flame. Check
2nd thermocouple wiring.
2nd thermocouple shut
off.
The system shuts off the fire when the
main burner flame is not sensed within
29 seconds of ignition or not sensed
after pressing the large flame button.
Note: If the system fails to light due
to the 2nd thermocouple voltage not
being sensed a two minute lockout
period begins. This lockout time allows
the gas to dissipate.
I.
Magnet unit drops
while motor turns.
Receiver makes 3
beeps.
Yes
Receiver batteries low.Test the batteries, replace if necessary.
Quality 1.5V AA alkaline recommended.
Ensure magnet unit is operating
normally.Test the receiver output to the magnet unit.
No
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UIFSNPDPVQMFUPUIFHSPVOEJOHTDSFX
USPY
MPDBUFEPOHBTWBMWFJGOPU
BMSFBEZBUUBDIFE
59Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX TWO
M.
Flames are stable
but too small and
blue.
Yes Too much primary air. Reduce the primary air opening until flames have blue
base and yellow upper two-thirds.
No
NORMAL
OPERATION
FUNCTION POSSIBLE CAUSE REMEDY
L.
Flames are very
busy and blowing in
an abnormal direc-
tion.Yes
Air leak in the firebox.
Check unit for leaks at glass corners or at
gaskets.
Check unit for positive relief door seal.
Check venting for complete integrity.
No
K.
Flames are very
yellow with dark,
sooty tips.
Yes
The air shutter is closed when using
LP gas.
When using LP gas the air shutter must be fully
open. See conversion instructions.
Flow of fresh air and/or exhaust is
blocked.
Ensure that vent configuration is within the
vent chart requirements.
Check termination for blockage and/or
appropriate type.
No
J.
Flames become
thin, blue, wispy
then go out.Yes
Exhaust is contaminating the fresh air.Inspect venting for damage and/or incorrect
installation.
Flow of fresh air and/or exhaust is
blocked.
Ensure that vent configuration is within the
vent chart requirements.
Check termination for blockage and/or
appropriate type.
LP gas being used with NG orifice(s).Ensure the gas type is correct for the
installed orifices.No
60Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX THREE
CONNECTING TO A SMART HOME SYSTEM (Smart Home System Cable)
GENERAL NOTES
The fireplace may be operated through an external source such as a smart home (home automation) system by using the 5-pin
connector on the receiver.
A required 39” (990 mm) cable, with connector, is available (p/n E4-SA-SHSC-02). The overall cable length should not exceed 26’
(7925 mm.)
Signal relays (gold contacts) or opto-couplers are recommended but not supplied. The E4-SA-SHSC-02 cable must be connected
to the three smart home system contacts as shown below.
WARNINGWARNING
You MUST ensure that the fireplace is in a safe and ready condition before attempting to operate it from a remote location.You MUST ensure that the fireplace is in a safe and ready condition before attempting to operate it from a remote location.
E4-SA-SHSC-02
SEQUENCE OF OPERATION
• To start ignition, close contacts 1 and 3 simultaneously
for 1 second.
• To set the valve to High Fire, close contact 1.
To set the valve to Pilot, close contact 3. In each case, the
contacts need to be closed for 12 seconds to turn the
motor from one end-stop to the other end stop.
• To set the valve to the Off position, close contacts 1, 2,
and 3 simultaneously for 1 second.
MODES OF OPERATION
• Mode 1 - the external source provides “ON“ and “OFF“
operation only. The remote control provides all other
functions.
Note: Even if the fire is switched on by the external
source, the remote control, in the thermostatic mode,
controls the room temperature. The room temperature
setting of the remote control will remain the same for
the next ON-cycle of the external source as long as the
temperature setting of the remote control has not been
changed. If the remote control is in manual mode, it will
go to High Fire in the next cycle of external operation.
• Mode 2 - The remote control must be set to the manual
mode if the external source is to control the room
temperature. If the handset is placed in the thermostatic
mode it will override the external source.
NOTE:
Frequent ON and OFF cycles will limit life expectancy of the
valve and will increase battery consumption. The fireplace
should be powered by the AC adapter for improved
reliability and customer satisfaction.
Figure 107
61Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX FOUR
Error
code
Message in App Description Possible cause
F02 Contact service 5 sec beep from the receiver.
No response from receiver, and no
inflammation.
• No engine end stop
• Wiring motor
• Microswitch
• Knob B
F03 Contact service 5 seconds beep from the receiver.
Ignition process is interrupted
No response from receiver, and no ignition.
Thermocouple wiring not in order / interrupted
F04 Ignition failure. wait 1
minute, than try again.
No pilot flame within 30 sec.
After 3rd attempts F06
• No gas
• Air in the pipe
• No spark
F06 Contact service 3rd time start attempt within 5 minutes • No gas
• Air in the pipe
• No spark
F10 Contact service Pilot is on
2nd thermocouple procedure
Starting again after 2 min
• 2nd thermocouple is not heated
• 2nd thermocouple blocked by fire media.
F12 Contact service Motor turns to pilot light position • Receiver above 60 ° C / 140 ° F
F13 Contact service Motor turns to pilot light position • Receiver above 80 ° C / 176 ° F
F14 Contact service 5 sec. beep
No reaction from the fireplace and no ignition
• Wiring not in order
• 2nd thermocouple interrupted
• No right recipient
F15 Contact service 5 sec. beep
No reaction from the fireplace and no ignition
• 2nd thermocouple not connected
• Wiring 2nd thermocouple
F16 Hand transmitter out
of reach
No temperature in the app • Hand remote control out of reach for more than 1.5
hours.
• Electrical fault
F17 Contact service No ignition
No reaction from the fireplace
• Voltage above 7.5 volts
• AC adapter defective
F19 Contact service Pilot flame goes out when the main burner is
opened
• 1st Thermocouple voltage not sufficient
• 1st thermocouple defective
• Too low pressure
• Resistance in the thermocouple circuit
• Gas control block (magnetic coil)
F26 Contact service No high flame regulation possible • Receiver above 60 ° / 140 ° F
F28 On-Demand pilot Pilot flame goes out • Pilot flame goes out after there has been no motor
movement for 7 days.
F31 Contact service No reaction from the fireplace
No control possible by the electronics
• Receiver defective
F41 Controleer Wi-Fi No reaction from the fireplace • No Wi-Fi connection
F43 No receiver connected.
Contact service
No reaction from the fireplace
No control possible by the electronics
• No communication between receiver and Wi-Fi
module
F44 Contact service No temperature display in the App
“N.a.” in the App
• No remote control connected
• Batteries in remote control empty
Errors codes Procontrol App
62Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX FOUR
Error
code
App Message Time Description Possible Cause
F04 F04 4 sec. 5 seconds beep from the receiver.
No response from receiver, and no
ignition.
No engine end stop
Wiring motor
Microswitch
Knob B
F06 F06 4 sec.3rd time a start attempt within 5 minutes No gas
Air in the pipe
No spark
F09 F09 4 sec. No reaction from the fireplace.
No electronic control
Retry startup
F40 Battery symbol
Contact service
Continu Battery voltage in the hand transmitter
too low
Replace batteries
2x 1.5 V AAA
F46 F46 4 sec. No reaction from the fireplace
Interrupted responses
No electronic control
No or bad connection between the receiver and
remote control
No voltage on the receiver
Low communication range, AC adapter
63Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
APPENDIX FOUR
Faults and error codes in the remote
This appendix can be consulted when error messages occur
in the application for smartphone and tablet.
F41 error
This message will appear if there is no or bad Wi-Fi reception,
this can be between app and router or Wi-Fi box and router
App
By closing the App and opening it again, this is solved in
most cases.
Cause
The cause may be that the ProControl module is blocked or is
too far away from the router.
See: router information.
Possible solution
Only place an external router for the ProControl module
Strengthen existing Wi-Fi signal
Resetting the router.
Router information
Minimum requirement
• Compatible with IEEE 802.11n / g / b
• WPA2 encryption
• Radio frequency 2.4 GHz band
• Wireless automatic channel: Automated search for WLAN
radio channel that is free from interference.
• Support for the User Datagram Protocol (UDP)
Wi-Fi Router
It is important to think carefully about the location of a
router. This device spreads the wifi signal in and around your
home. Therefore, preferably choose a central position. You
prevent long distances from occurring. Many people put
the router in the meter cupboard, because that is where the
internet comes in at many households. A bad choice! For
a powerful WiFi signal, the router needs as much space as
possible. Therefore, do not place the device near a wall or on
the ground. Some routers have multiple antennas that you
can target. Try to spread these antennas so that you increase
the range.
Jammers
Many devices also emit radio waves just like your router.
These include microwave ovens, wireless doorbells, baby
monitors, Bluetooth adapters, wireless music systems, DECT
telephones and security cameras. These devices can disrupt
your wireless network (interference), so the Wi-Fi connection
is not optimal. Try to keep jammers as far away as possible
from the router. Neighboring wireless networks also play a
role in the Wi-Fi area.
2.4 or 5 GHz band?
By default, most routers use the 2.4 GHz band to broadcast
the Wi-Fi signal. The disadvantage is that this frequency band
is very busy, so that there is quickly interference. There are
a lot of competing users and jammers using the same radio
waves.
Since most “older” laptops, smartphones, tablets and other
devices can not connect via the 5GHz band, the ProControl
module is not suitable for 5GHz band.
Figure 108: Application screen
64Element4 Gas Fireplaces Rev# 09082020 EuropeanHome.com
IGE41202-180913
EUROPEAN HOME
a division of Europa Ja, Inc.
30 Log Bridge Road
Building 300 - Suite 303
Middleton, MA 01949
www.europeanhome.com
Imported and distributed in North America by: