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Installation & Operation Manual
RAIS VIVA L Direct Vent Gas Stove
USA / Canada 01/21/2021
2
USA / Canada
English RAIS - User manual for VIVA L Gas
Report # 102929617LHD-002
This appliance may be installed in an aftermar-
ket, permanently located manufactured home
(USA only) or in a mobile home, where not
prohibited by local codes.
This appliance is for use only with the type of
gas indicated on the rating plate. This applian-
ce is not convertible for use with other gases,
unless a certified conversion kit is used.
Ce manual est disponsible en Français sur demande.
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or pro-
perty damage.
-Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in you building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service
agency or the gas supplier.
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Assurez-vous de bien suivre les instructions données dans cette notice pour
réduire au minimum le risque d’incindie ou d’explosion ou pour éviter tout
dommage matériel, toute blessure ou la mort.
English RAIS - User manual for VIVA L Gas
Ne pas entreposer ni utilizer d’essence ni d’autres vapeurs ou liquides inflam-
mables dans le voisinage de cet appareil ou de tout autre appareil.
-QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:
•Ne pas tenter d’allumer d’appareil.
•Ne touchez à aucan interrupteur. Ne pas vous servir des téléphones se
trouvant dans le bâtiment où vous trouvez.
•Appelez immédiatement votre fournisseur de gaz depuis un voisin. Suivezles
instructions du fournisseur.
•Si vous ne pouvez rejoindre le fournisseur de gaz, appelez le service des incin-
die.
- L’installation et l’entretien doivent être assurés par un installateur ou un ser-
vice d’entretien qualifié ou par le fournisseur de gaz.
Cet appareil peut être installé dans une
maison préfabriquée (mobile) déjà instal-
lée à demeure si kes règlements locaux le
permettent.
Cet appareil doit être uniquement avec
las type de gaz indiqué sur la plaque
signalétique. Cet appareil ne peut être
converti à d’autres gaz, sauf si une trousse
de conversion est utilisée.
Ne pas utiliser cet appareils’il a été plongé,
meme partiellement, dans l’eau. Appe-
ler un technician qualifié pour inspecter
l’appareail et remplacer toute partie du
système de commande et toute comman-
de qui a été plongée dans /’eau.
Attention. Au moment de l’entretien des
com- mandes, étiquetez tous les fils avant
de les dé- brancher. Des erreurs de la
câblage peuvent en- traîner un fonctionne-
ment inadequate et dan- gereux.
S’assurer que l’appareil fonctionne adéqu-
ate- ment une fois l’entretien terminé.
AVERTISSEMENT. Ne pas utiliser l’appareil
si le panneau frontal en verre n’est pas
en place, est craqué ou brisé. Confiez le
remplacement du panneau à un technician
agree.
INSTALLATEUR: Laissez cette notice avec l’appareil.
COMSOMMATEUR: Conservez cette notice pour consultation ultérieur.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for furture reference.
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English RAIS - User manual for VIVA L Gas
This manual covers the following models:
Viva 100 L Gas – without side glass
Viva 100 LG Gas – with side glass
Viva 100 L Classic Gas – without side glass
Viva 100 LG Classic Gas – with side glass
Viva 120 L Gas – without side glass
Viva 120 LG Gas – with side glass
Viva 120 L Classic Gas – without side glass
Viva 120 LG Classic Gas – with side glass
Viva 160 L Gas – without side glass
Viva 160 LG Gas – with side glass
Viva 160 L Classic Gas – without side glass
Viva 160 LG Classic Gas – with side glass
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6
07-10-2020
Reservations for printing errors.
TABLE OF CONTENTS
IMPORTANT SAFETY INFORMATION ........................................................6
GENERAL COMMENTS ............................................................................9
INTRODUCTION ....................................................................................10
GUARANTEE .........................................................................................11
SPECIFICATIONS ....................................................................................12
INSTALLATION .......................................................................................13
MASSACHUSETTS REQUIREMENTS .......................................................15
VENTING ...............................................................................................16
GAS CONNECTION ...............................................................................27
CHANGES TO CHIMNEY CONNECTION .................................................28
CONVERSION TO BOTTLED GAS (LPG) ..................................................31
ARRANGEMENT OF EMBERS AND CERAMIC LOGS ...............................39
START-UP - INSERTION OF BATTERIES ....................................................43
SETTING UP OF THE ELECTRONIC CODE ...............................................45
COMMISSIONING .................................................................................46
INITIAL IGNITION ...................................................................................48
USER INSTRUCTIONS .............................................................................49
USING STOVE WITHOUT REMOTE CONTROL .........................................55
SERVICE ................................................................................................57
MAINTENANCE INSTRUCTIONS .............................................................58
ACCESSORIES .......................................................................................62
INSTALLATION OF MYFIRE WI-FI BOX ....................................................63
SPARE PARTS LIST .................................................................................65
FILL OUT THE INSTALLATION RECORD FORM,
IT CAN BE FOUND IN THE BACK OF THE MANUAL
WE STRONGLY SUGGEST THAT YOU READ THIS MANUAL THO-
ROUGHLY BEFORE BE- GININNG THE INSTALLATION OF THE RAIS
GAS STOVE. ALTHOUGH THE BASIC REQUIREMENTS FOR THE
INSTALLATION OF ALL DIRECT VENT GAS HEATERS ARE SIMILAR,
EACH SPECIFIC PRODUCT HAS ITS OWN UNIQUE SET-UP AND
INSTALLATION REQUIREMENTS THAT MUST BE FOLLOWED EXAC-
TLY. PLAN YOUR INSTALLATION IN ADVANCE BY CAREFULLY RE-
VIEWING ALL THE INFORMATION CONTAINED IN THIS MANUAL.
Revision :
Date :
English RAIS - User manual for VIVA L Gas
3716510 - Viva L GAS US-CAN
01/21/2021
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English RAIS - User manual for VIVA L Gas
IMPORTANT SAFETY INFORMATION
THE INSTALLATION MUST CONFORM WITH LOCAL CODES OR, IN THE ABSENCE OF
LOCAL CODES, TO THE NATIONAL FUEL GAS CODE, ANSI Z223.1/ NFPA 54, OR THE
NATURAL GAS AND PROPANE INSTALLATION CODE, CSA B149.1.
A MANUFACTURED HOME (USA ONLY) OR MOBILE HOME OEM INSTALLATION
MUST CONFORM WITH THE MANUFACTURED HOME CONSTRUCTION AND SAFETY
STANDARD, TITLE 24 CFR, PART 3280 OR WHEN SUCH A STANDARD IS NOT APPLI-
CABLE, THE STANDARD FOR MANUFACTURED HOME INSTALLATIONS, ANSI/BCSBCS
A225.1, OR STANDARD FOR GAS EQUIPPED RECREATIONAL VEHICLES AND MOBILE
HOUSING, CSA Z240.4.
THE APPLIANCE AND ITS APPLIANCE MAIN GAS VALVE MUST BE DISCONNECTED
FROM THE GAS SUPPLY PIPING SYSTEM
DURING ANY PRESSURE TESTING OF THAT SYSTEM AT TEST PRESSURES IN EXCESS
OF 1/2 PSI (3.5 KPA).
THE APPLIANCE MUST BE ISOLATED FROM THE GAS SUPPLY PIPING SYSTEM BY
CLOSING ITS EQUIPMENT SHUTOFF VALVE DURING ANY PRESSURE TESTING OF THE
GAS SUPPLY PIPING SYSTEM AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSI
(3.5 KPA).
THE INSTALLATION MUST PROVIDE FOR ADEQUATE VENTILATION AIR TO THE APPLI-
ANCE.
THIS GAS APPLIANCE MUST NOT BE CONNECTED TO A CHIMNEY FLUE SERVING A
SEPARATE SOLID-FUEL BURNING APPLIANCE.
THE APPLIANCE, WHEN INSTALLED, MUST BE ELECTRICALLY GROUNDED IN AC-
CORDANCE WITH LOCAL CODES, OR, IN THE ABSENCE OF LOCAL CODES, WITH
THE NATIONAL ELECTRICAL CODE ANSI/NFPA 70, OR THE CANADIAN ELECTRICAL
CODE, CSA C22. 1.
WHEN THE APPLIANCE IS INSTALLED DIRECTLY ON CARPETING OR NON-CERAMIC
TILE OR OTHER COMBUSTIBLE MATERIAL OTHER THAN WOOD FLOORING, THE AP-
PLIANCE SHALL BE INSTALLED ON A METAL OR WOOD PANEL EXTENDING THE FULL
WIDTH AND DEPTH OF THE APPLIANCE. A COMMERCIALLY AVAILABLE HEARTH
PAD MEETS THIS REQUIREMENT.
THE APPLIANCE AREA MUST BE KEPT CLEAR AND FREE FROM COMBUSTIBLE MATE-
RIALS, GASOLINE AND OTHER FLAMMABLE VAPORS AND LIQUIDS.
THE FLOW OF COMBUSTION AND VENTILATION AIR MUST NOT BE OBSTRUCTED.
DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER WATER. IMMEDIATE-
LY CALL A QUALIFIED SERVICE TECHNICIAN TO INSPECT THE APPLIANCE AND TO
REPLACE ANY PART OF THE CONTROL SYSTEM AND ANY GAS CONTROL WHICH
HAS BEEN UNDER WATER.
DUE TO HIGH TEMPERATURES, THE APPLIANCE SHOULD BE LOCATED OUT OF
TRAFFIC AND AWAY FROM FURNITURE AND DRAPERIES.01/21/2021
English RAIS - User manual for VIVA L Gas
CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE
TEMPERATURES AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITI-
ON.
YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE
SAME ROOM AS THE APPLIANCE. TODDLERS, YOUNG CHILDREN AND OTHERS
MAY BE SUSCEPTIBLE TO ACCIDENTAL CONTACT BURNS. A PHYSICAL BARRIER IS
RECOMMENDED IF THERE ARE AT-RISK INDIVIDUALS IN THE HOUSE. TO RESTRICT
ACCESS TO A FIREPLACE OR STOVE, INSTALL AN ADJUSTABLE SAFETY GATE TO
KEEP TODDLERS, YOUNG CHILDREN AND OTHER AT-RISK INDIVIDUALS OUT OF THE
ROOM AND AWAY FROM HOT SURFACES.”
CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT BE PLACED ON OR
NEAR THE APPLIANCE.
ANY SCREEN OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE RE-
PLACED PRIOR TO OPERATING THE APPLIANCE.
INSTALLATION AND REPAIR SHOULD BE DONE BY A QUALIFIED SERVICE PERSON.
THE APPLIANCE SHOULD BE INSPECTED BEFORE USE AND AT LEAST ANNUALLY BY
A PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY BE REQUIRED DUE TO EXCESSIVE LINT FROM
CARPETING, BEDDING MATERIAL, ETC. IT IS IMPERATIVE THAT THE CONTROL COM-
PARTMENTS, BURNERS AND CIRCULATING AIR PASSAGEWAYS OF THE APPLIANCE
BE KEPT CLEAN.
A BARRIER DESIGNED TO REDUCE THE RISK OF BURNS FROM THE HOT VIEWING
GLASS IS PROVIDED WITH THIS APPLIANCE (3711901) AND SHALL BE INSTALLED
FOR THE PROTECTION OF CHILDREN AND OTHER AT-RISK INDIVIDUALS.
3711901
IF THE BARRIER BECOMES DAMAGED, THE BARRIER SHALL BE
REPLACED WITH THE MANUFACTURER’S BARRIER FOR THIS
APPLIANCE.
WARNING: Do not operate the appliance with the glass door assembly removed,
or if the glass is cracked or broken. Replacement of the glass should be
done by a qualified service person.
WARNING: Use only door assembly that includes the glass panel, frame and gas
ket. Do not use substitute materials. Do not strike or slam the glass front.
Do not use abrasive cleaners. Do not clean when hot.
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English RAIS - User manual for VIVA L Gas
NE PAS SE SERVER DE CET APPAREIL S’IL A ÉTÉ PLUNGE DANS L’EAU, MÊME PARTI-
ELLEMENT. FAIRE INSPECTER L’APPAREIL PAR UN TECHNICIAN QUALIFIÉ ET REMPLA-
CER TOUTE PARTIE DU SYSTÈME DE CONTRÔLE ET TOUTE COMMANDE QUI ONT
ÉTÉ PLONGÉES DANS L’EAU.
CET APPAREIL PEUT ÊTRE INSTALLÉ DANS UNE MAISON PRÉFABRIQUÉE (MOBILE)
DÉJÀ INSTALLÉE À DEMEURE SI LES RÈGLEMENTS LOCAUX LE PERMETTENT.
CE APPAREIL DOIT ÊTRE UTILISE UNIQUEMENT AVEC LE TYPE DE GAZ INDIQUÉ SURE
LA PLAQUE SIGNALÉTIQUE. CET APPAREIL NE PEUT ÊTRE CONVERTI À D’AUTRES
GAZ, SAUF SI UNE TROUSSE DE CONVERSION EST UTILISE.
EN RAISON DES TEMPERATURES ÉLEVÉES, L’APPAREIL DEVRAIT ÊTRE INSTALLÉ DANS UN ENDROIT
OÙ IL Y A PEU DE CIRCULATION ET LOIN DU MOBILIER ET DES TENTURES.
LES ENFANTS ET LES ADULTES DEVRAIENT ÊTRE INFORMÉS DES DANGERS QUE POSENT LES TEM-
PERATURES DE SURFACE ÉLEVÉES ET SE TENIR À DISTANCE AFIN D’ÉVITER DES BRÛLURES OU QUE
LEURS VÊTEMENTS NE S’ENFLAMMENT.
LES JEUNES ENFANTS DEVRAIENT ÊTRE SURVEILLÉS ÉTROITEMENT LORSQU’ILS SE TROUVENT
DANS LA MEME PIÈCE QUE L’APPAREIL. LES TOUT PETITS, LES JEUNES ENFANTS OU LES ADULTES
PEUVENT SUBIR DES BRÛLURES S’ILS VIENNENT EN CONTACT AVEC LA SURFACE CHAUDE. IL EST
RECOMMANDÉ D’INSTALLER UNE BARRIER DE SÉCURITÉ; CETTE MESURE EMPÊCHERA LES TOUT
PETITS, LES JEUNES ENFANTS ET TOUTE AUTRE PERSONNE À RISQUÉ D’AVOIR ACCÈS À LA PIÈCE
ET AUX SURFACES CHAUDES.
UN ÉCRAN DESTINE À RÉDUIRE LE RISQUÉ DE BRÛLURE ATTRIBUTABLE À LA VITRE CHAUDE EST
FOURNI AVEC CET APPAREIL ET DEVRAIT ÊTRE INSTALLÉ POUR LA PROTECTION DES ENFANTS ET
DES PERSONNES À RISQUÉ.
SI LÉCRAN EST ENDOMMAGÉ, IL DOIT ÊTRE REMPLACÉ PAR CELUI FOURNIT PAR LE FABRICANT DE
CET APPAREIL.
ON NE DEVRAIT PAS PLACER DE VÊTEMENTS NID’AUTRES MATIÈRES INFLAMMABLES SUR L’APPA-
REIL NI À PROXIMITÉ.
TOUT ÉCRAN OU PROTECTEUR RETIRE POUR PERMETTRE L’ENTETIEN DE L’APPAREIL DOIT ÊTRE
REMIS EN PLACE AVANT DE METTRE L’APPAREIL EN MARCHE.
L’INSTALLATION ET LA REPARATION DEVRAIT ÊTRE CONFIÉES À UN TECHNICIAN QUALIFIÉ. L’AP-
PAREIL DEVRAIT FAIRE L’OBJET D’UNE INSPECTION PAR UN TECHNICIAN PROFESSIONNEL AVANT
D’ÊTRE UTILIZE ET AU MOINS UNE FOIS L’AN PAR LA SUITE. DES NETTOYAGES PLUS FREQUENTS
PEUVENT ÊTRE NECESSARIES SI LES TAPIS, LA LITERIE, ET CETERA PRODUISENT UNE QUANTITÉ
IMPORTANTE DE POUSSIÈRE. IL EST ESSENTIAL QUE LES COMPARTIMENTS ABRITANT LES COM-
MANDES, LES BRÛLURES ET LES CONDUITS DE CIRCULATION D’AIR DE LAPPAREIL SOIENT TENUS
PROPRES.
SEULES LES TROUSSES DE GARNITURE FOURNIES PAR LE FABRICANT DOIVENT ÊTRE UTILISÉES
POUR L’INSTALLATION DE CET APPAREIL.
AVERTISSEMENT: RISQUE DE DOMMAGES OU DE BLESSURES SI LES PIECES NE SONT PAS INSTAL-
LÉES CONFORMÉMENT À CES SCHEMAS ET OU SI DES PIECES AUTRES QUE CELLES SPÉCIFIQUE-
MENT APPROUVÉES AVEC CET APPAREIL SONT UTILISÉES.
LES DÉGAGEMENTS SONT CONFORMES AUX CODES D’INSTALLATION LOCAUX ET AUX EXIGEN-
CIES DU FOURNISSEUR DE GAZ. 01/21/2021
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General Comments
This RAIS product is an extremely effective convection gas stove with a sealed combus-
tion chamber for chimneys with a balanced draught. It is fitted with a burner with the
latest burner technology. It has a variable heat output because it uses a special control
system that makes it possible to use three burners for high output or one burner for a
lower output. One of the burners, called the "Main burner" is located in the centre of
the stove, the second and third burners, called the "Secondary burners" are located
behind the Main burner. The secondary burners can be switched on and off while the
stove is on.
Where there is a natural gas connection, the local gas supply conditions should be inves-
tigated to ensure that the gas composition and pressure suit the stove's settings.
If the stove is connected to bottled gas, only gas bottles fitted with a gas regulator (Low
pressure regulator) providing the correct gas pressure may be connected. For this reason,
gas bottles without a regulator must not be connected.
This stove must only be installed, set up and serviced by an authorised and qualified
plumbing and heating engineer/Gas installer. The installation must comply with local and
national Building Regulations and Gas Regulations and the user manual must be adhered
to. The user manual should be left with the customer, who should keep this for later use.
The manual is necessary when the stove is to be serviced.
Ensure that the chimney terminal is not blocked in any way and is free of vegetation
in the form of trees, bushes etc. and that objects are not resting against the chimney's
terminal or the protection around the terminal.
The door glass should always be cleaned before the stove is turned on and fingerprints
wiped as these can be burned into the glass.
The stove must not be used if the door glass is split, cracked, removed or if the door is
open. Do not use the stove if the door gasket is broken or worn.
This stove is designed for use in many different installation situations, which can be seen
in this manual. Only chimneys approved by RAIS may be used with this product. (see
chimney section)
This stove is intended for chimneys with balanced draughts (Air intake and draught in
same chimney) so there is no need for any extra air supply for combustion. Suitable ven-
tilation is recommended in the room in order to achieve a pleasant living environment.
This product is a heating appliance so the surfaces become very hot and should not be
touched during use. It is therefore recommended that you use an approved stove screen
to protect children, older people and persons with reduced mobility in the same area as
the stove.
Keep curtains, washing, furniture etc. at a minimum distance of 300 mm from this stove.
The stove must not be used for burning waste.
If the stove is extinguished or goes out, do not attempt to turn it back on until a mini-
mum of 3 minutes have passed.
English RAIS - User manual for VIVA L Gas
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Introduction
congratulations with your new RAIS Product.
A RAIS stove is more than just a source of heat, it also expresses how you put the em-
phasis on good design and high quality in your home.
In order get the most pleasure and benefit from your new stove, it is important that
you read the manual thoroughly before it is installed and put to use.
For the purpose of the guarantee and all contact regarding the stove in general, it is
important that you can state the stove's production number. We therefore recommend
that you write down the number in the form below. Also write down where the stove
was bought and who installed the stove.
The production number can be found at the bottom of the stove.
English RAIS - User manual for VIVA L Gas
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Guarantee
RAIS stoves are checked several times with regard to safety, as well as the quality of
materials and manufacturing. We offer a guarantee on all models and the guarantee
commences on the date of installation.
The guarantee covers:
• documented functional faults due to incorrect manufacture
• documented material faults
The guarantee does not cover:
• door and glass gaskets
• ceramic glass
• the appearance of the surface structure or texture of the natural stone
• the appearance of the stainless steel and colour changes and patina
• expansion blemishes
• batteries
The guarantee is invalidated in the event of:
• damage due to overfiring
• damage due to external influences and the use of unsuitable fuels
• failure to comply with statutory or recommended installation instructions and in
the event the user's own modifications of the stove.
• lack of servicing and care
In the event of damage, please contact your dealer. In the event of claims under the
guarantee, we will decide how the damage is to be repaired. In the event of repairs, we
will ensure they are performed professionally.
In the event of guarantee claims concerning repaired parts or parts delivered later,
please refer to national/EU law/provisions in relation to renewed guarantee periods.
The guarantee provisions applying at any time may be requested from RAIS
English RAIS - User manual for VIVA L Gas
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English RAIS - User manual for VIVA L Gas
SPECIFICATIONS
INPUT Natural Gas Propane (LP)
Input Rating-Btu/hr 31,000 25,600
Min. Input-Btu/hr 8,000 8,000
Orifice-Marking (Front) 120 80
Orifice-Marking (Rear) 260 (x2) 100 (x2)
GAS SUPPLY
Manifold Pressure 4.0”w.c. / 1.0kPa 10.8”w.c. / 2.7kPa
Min. Supply Pressure 4.0”w.c. / 1.0kPa 11.0”w.c. / 2.8kPa
Max. Supply Pressure 10.0”w.c. / 2.5kPa 13.0”w.c. / 3.3kPa
EFFICIENCY
Steady State Efficiency (At Min. Input Rate and Using Minimum Allowable Vent
Length)-%
Top Vent / Rear Vent 78 78.2
Annual Fuel Utilization Efficiency [AFUE](Using Minimum Allowable Vent Length) -%
Top Vent / Rear Vent 77 77
Canadian p.4 Efficiency (Using Minimum Allowable Vent Length)- %
Top Vent / Rear Vent 70 / 72 69 / 70
Maximum Observed
-Steady State Efficiency -% 73.6 70.1
NOTE: The maximum achievable steady state efficiency can vary depending the installa-
tion and on how the stove is operated.
It is recommended that the pilot flame be turned off if the appliance will not be in use
for an extended period of time. This appliance is equipped for use with the fuel type
indicated on the rating plate. Fuel conversion kits that include the necessary parts and
instructions are included with the stove or are available from your installer, dealer or
RAIS.
This appliance has been certified by Intertek, Inc. to ANSI Z21.50 • CSA 2.22 Vented
Gas Fireplace Heaters and CGA 2.17-M91 (R2009), Gas-Fired Appliances for Use At
High Altitudes.
The VIVA L is approved for installation at elevations up to 4500 feet (1370 meters) in
U.S. and Canada without change. If your installation is at an elevation greater than
these, consult with the local authority having jurisdiction for gas product installations to
determine their specific requirements for high altitude installations.
Intertek Testing & Certification Ltd,
Registered office: Academy Place, 1 to 9 Brook Street, Brentwood, Essex
CM14 5NQ, United Kingdom. Registered No: 3272281
(England), VAT No: GB 672-7639-96-011
T: +44 1277 223 400
F: +44 1277 223 127
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English RAIS - User manual for VIVA L Gas
INSTALLATION
Several issues must be addressed when selecting a suitable location for your VIVA L.
The minimum clear- ances to combustible construction are listed below. In addition, ac-
cess to the gas supply must be considered. The location of the stove will also affect the
venting requirements and you must be certain the location will allow compliance with
the venting requirements. You must also insure that your installation provides adequate
accessibility clearance for servicing and proper operation.
When the appliance is installed directly on carpeting or non-ceramic tile or other com-
bustible material other than wood flooring, the appliance shall be installed on a metal
or wood panel extending the full width and depth of the appliance. A commercially
available hearth pad meets this requirement.
Installation and repair should be done by a qualified service person. The appliance
should be inspected before use and at least annually by a professional service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. It is imperative that the control compartment, burners and circulating air
passageways of the appliance be kept clean.
Gas installation
Once it has been decided where the stove will be positioned, a gas installation should
be established in the vicinity of the stove so that the gas supply and stove can be con-
nected.
Ventilation
This stove has a sealed combustion chamber and is intended for a balanced draught.
There is therefore no need for an extra air supply.
It is recommended that sufficient fresh air is supplied to the room to maintain a com-
fortable environment.
This stove may be installed in a completely airtight building or a building with mechani-
cal ventilation.
UNPACKING AND PLACING THE VIVA L
By now, you will have removed the shipping carton from the base pallet. The VIVA L
is shipped in a specially designed shipping carton. Cut the strapping that secures the
stove to the pallet and remove the wooden cribbing from the top of the stove. Remove
the plastic bag that covers the stove. Remove the barrier (3711901) by unscrewing the
4 bolts holding the barrier, with the 3mm hex key fixed to the pallet and. Be careful not
to scratch the paint of the stove when removing the barrier. Open the door with the
10mm spanner fixed to the pallet, by turning the two hooks holding the door. Remove
the package of logs and accessories that is packed inside the stove and set it aside. Lift
the stove up and off the pallet. Remove transit packing material. Remove any packing
material from inside the firebox.
The VIVA L is equipped with leveling bolts to make it easier to install the stove on an
irregular surface. They can be adjusted later. Move the VIVA L to location where it will
be installed. Using as little adjustment as possible for each leveling bolt, adjust them as
needed to get the stove as level as possible both side to side and front to back.
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English RAIS - User manual for VIVA L Gas
MINIMUM CLEARANCES TO COMBUSTIBLE CONSTRUCTION
Stove to Left Side Wall 6” (150mm) Stove to Corner Wall 2” (51mm)
Stove to Right Side Wall 6” (150mm) Stove to Ceiling 35” (890mm)
Stove to Rear Wall 2” (51mm) Stove to 12” Deep Mant el 12” (305mm)
Max. Alcove Depth 24” (610mm) Stove to 1½” (38mm) Trim 2” (51mm)
A = 6” (150mm)
B = 6” (150mm)
C = 2” (51mm)
D=24” (610mm)
Walls
F = 35” (890mm)
G = 12” (305mm)
H = 12” (305mm) Max.
I = 2” (51mm)
E = 2” (51mm)
CORNER
D
C
A B
EE
F
H
G
I
I
D
C
A B
EE
F
H
G
I
I
D
C
A B
EE
F
H
G
I
I
PLEASE NOTE!
The floor construction must be able to bear the weight of the stove and chimney, if ap-
plicable. If the existing design does not satisfy this prerequisite, suitable measures must
be taken (e.g., a load distribution slab). Consult a construction expert.
The stove must be positioned at a safe distance from flammable material.
It must be ensured that flammable objects (e.g., furniture) are not positioned closer
than the distances stated in the following sections with regard to installation (risk of
fire).
When you choose where you wish to position your stove, you should consider the heat
distribution to the other rooms. Then you will get the maximum possible pleasure from
your stove.
Inspect the stove for defects upon receipt.
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MASSACHUSETTS REQUIREMENTS
The gas stove is shipped with a 3/8” NPT female connection. The gas supply piping should have
a separate gas shutoff valve and a 1/8” NPT plugged tapping upstream of the valve. The stove
and its main control valve must be disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa). The stove must be
isolated from the gas supply piping system by closing the main control valve during any pressure
testing of the gas supply system at test pressures equal to or less than 1/2 psi (3.5 kPa). After the
gas supply has been connected, use a commercial gas leak detector or apply a soapy water solu-
tion to all the fittings to check for gas leaks. Never use a flame to test for leaks.
REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS
This product must be installed by a licensed plumber or gas fitter when installed within the
Commonwealth of Massachusetts. If this appliance is installed in a dwelling, building or structure
used in whole or in part for residential purposes and the installation includes a horizontal vent
termination that is less than seven (7) feet above the finished grade in the area of the venting,
including but not limited to decks and porches, a hard-wired carbon monoxide detector with an
alarm and battery back-up must be installed on the floor level of the dwelling, building or struc-
ture where the appliance is to be installed.
Additionally, a hard-wired or battery operated carbon monoxide detector with an alarm must be
installed on each additional level of the dwelling, building or structure served by the appliance.
It shall be the responsibility of the property owner to secure the services of qualified licensed
professionals for the installation of hard-wired carbon monoxide detectors.
In the event that the horizontally vented appliance is installed in a crawl space or attic, the hard-
wired carbon monoxide detector with alarm and battery back-up may be installed on the next
adjacent floor level.
In the event that this requirement cannot be met at the time of completion of the installation of
the appliance, the owner shall have a period of thirty (30) days to comply with the requirement.
However, during said thirty
(30) day period, a battery operated carbon monoxide detector with alarm must be installed.
Each carbon monoxide detector as required in accordance with the above provisions must com-
ply with NFPA 720 and be ANSI/UL 2034 and IAS certified.
In addition when the stove is horizontally vented and the vent termination is less than seven (7)
feet above finished grade a metal or plastic identification plate must be permanently mounted
to the exterior of the building at a minimum height of eight (8) feet above grade directly in line
with the exhaust vent terminal. The sign shall read, in print size no less than one-half (1/2) inch
in size, “GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”.
A COPY OF THESE INSTRUCTIONS PLUS ALL VENTING INSTRUCTIONS WHICH INCLUDE PARTS
LISTS, AND/OR ALL VENTING DESIGN INSTRUCTIONS MUST REMAIN WITH THE STOVE AT THE
COMPLETION OF THE INSTALLATION.
ATTENTION INSTALLERS: Mark below which venting system was used in the installation. These
instructions must remain with the VIVA L Installation & Operation Manual.
To avoid confusion discard the all vent manufacturers instructions that do not apply to this
installation.
Simpson DuraVent GS AmeriVent Direct Selkirk DT
BDM Pro-Form DVS ICC EXCEL Direct OLYMPIA CHIMNEY SUPPLY Ventis
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VENTING
The VIVA L Gas Stove has been tested and listed for installation with 4” X 6
5/8” Simpson DuraVent GS®, AmeriVent Direct® , Selkirk DT® , BDM Pro-
Form DVS®, ICC EXCEL Direct® and OLYMPIA CHIMNEY SUPPLY Ventis® direct
venting components. For specific installation requirements, follow the installation
instructions included by the venting manufacturer with the venting system components
you have chosen. The total horizontal vent length may not exceed 50 feet (15m) The
vent lengths are measured from the stove, not the floor. The minimum vertical vent rise
when using a vertical vent termination is 2 feet (600mm). The minimum vertical rise
required when using a horizontal vent termination is 2 feet (600mm).
For venting system installation details, refer to the instructions provided with the
venting system you have chosen. Each brand has specific installation requirements that
must be followed to insure a safe and functional venting system for your VIVA L.
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Horizontal Wall Vent Termination
Flue sizing:
VIVA L : Ø4”x6 5/8”⅝ Connector on Appliance.
Ø4”x6 5/8”⅝Maybe used Throughout, Alternatively,
Ø5”x8” Expander may be used, so that Ø5”x8” flue can be used
thereafter.
Flue Terminal: Ø4”x6 5/8” Alternatively, Ø5”x8” Maximum pipe extension, for out
side wall (H)
= 4 X Vertical Pipe Rise (V) -1. For Ø5”x8” flue.
= 2 X Vertical Pipe Rise (V) . For Ø4”x6 5/8”⅝flue.
Maximum Permissable horizontal run (H) =50 feet (15m).
Vertical Rise Horizontal Run
Ø5”x8” Flue
Horizontal Run
Ø 4”x6 5/8”⅝ Flue
Feet metres Feet metres Feet metres
2’0.6 7’6”2.3 4’1.2
3’0.9 11’6”3.5 6’1.8
4’1.2 15’6”4.7 8’2.4
5’1.5 19’6”5.9 10’3.0
6’1.8 23’6”7.2 12’3.7
7’2.1 27’6”8.4 14’4.3
8’2.4 31’6”9.6 16’4.9
9’2.7 35’6”10.8 18’5.5
10’3.0 39’6”12.0 20’6.1
11’3.4 43’6”13.3 22’6.7
12’3.7 47’6”14.5 24’7.3
13’4.0 50’15 26’7.9
14’4.3 50’15 28’8.5
15’4.6 50’15 30’9.1
16’4.9 50’15 32’9.8
17’5.2 50’15 34’10.4
18’5.5 50’15 36’11.0
19’5.8 50’15 38’11.6
20’6.1 50’15 40’12.2
21’6.4 50’15 42’12.8
22’6.7 50’15 44’13.4
23’7.0 50’15 46’14.0
24’7.3 50’15 48’14.6
25’7.6 50’15 50’15
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6 2 7 66 2 7 6
Minimum Vertical Flue Height: - 2 feet (600mm)
Flue Restrictors to be fitted, Ø 4”x6 5/8”⅝:
Vertical Rise < 3 feet (1m) - No Restrictor
Vertical Rise 3 – 8 feet (1-2m) - Ø62mm Restrictor
Vertical Rise > 8feet (2m) - Ø76mm Restrictor
Vertical Roof Vent Termination
Flue sizing:
VIVA L : Ø4”x6 5/8”⅝ Connector on Appliance.
Ø4”x6 5/8”⅝Maybe used Throughout, Alternatively,
Ø5”x8” Expander may be used, so that Ø5”x8” flue can be used
thereafter.
Flue Terminal: Ø4”x6 5/8”⅝Alternatively, Ø5”x8”
Minimum Vertical Flue Height: - 2 feet (600mm)
Flue Restrictors to be fitted, Ø 4”x6 5/8”⅝:
Vertical Rise < 3 feet (1m) - No Restrictor
Vertical Rise 3 – 8 feet (1-2m) - Ø62mm Restrictor
Vertical Rise > 8feet (2m) - Ø76mm Restrictor
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V
20
"
/
0
.
5
m
20
"
/
0
.
5
m
Vertical Roof Termination
English RAIS - User manual for VIVA L Gas
Distance “V” 20” - 50´ (500mm - 12m) (min - max)
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V1
V2
V3
HV
Vertical Roof Termination on angle
English RAIS - User manual for VIVA L Gas
Distance “H” = 0 - 15´ (3m) (min - max)
Distance “V1” = 20” (500mm) - 30´ (10m) (min - max)
Distance “V2” = 8” (200mm) - 30´ (10m) (min - max)
Distance “V3” = 20” (500mm) - 30´ (10m) (min - max)
Distance “V” (= V1+V2+V3) = 4´ (1.2m) - 50´ (15m) (min - max)
Distance “V” = 2 X “H” (min)
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V1
V2
V
H
Vertical Roof Termination with bends
English RAIS - User manual for VIVA L Gas
Distance “H” = 0 - 15´ (3m) (min - max)
Distance “V1” = 20” (500mm) - 30´ (10m) (min - max)
Distance “V2” = 8” (200mm) - 30´ (10m) (min - max)
Distance “V” (= V1+V2+V3) = 4´ (1.2m) - 50´ (15m) (min - max)
Distance “V” = 2 X “H” (min)
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Vertical Roof Termination with Back outlet.
see table under Horizontal Wall Vent Termination
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Snorkel
Snorkel
Wall Termination - Snorkel
see table under Horizontal Wall Vent Termination
Top Outlet Back Outlet
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Wall Termination - Snorkel
see table under Horizontal Wall Vent Termination
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PLEASE NOTE: If your specific venting configuration is over 15 feet (4.5m), you must
use one of the approved direct vent venting systems that utilizes a stainless steel inner
liner. This requirement is part of the ANSI standards and is based on testing conducted
to determine where the exhaust gas temperature drops to the point where condensa-
tion might occur in the vent pipe. The standards require the use of corrosion resistant
liner materials if that specific total vent length is exceeded.
Required direct vent terminal clearances (twin pipe / concentric penetration)
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VENT TERMINAL CLEARANCES (Refer to illustration on page 15)
A = Clearance above grade, verranda,
porch, deck or balcony
12 inches (30 cm)12 inches (30 cm)
B = Clearance to window or door that
may be opened
12 inches (30 cm)9 inches (23 cm)
C = Clearance to a permanently
closed window
See Footnotes 5& 6 See Footnotes 5
D = Vertical clearance to a ventilat-
ed soffit located above the terminal
within a horizontal distance of 2 feet
(61cm) from the centerline of the
terminal
See Footnotes 5& 6 See Footnotes 5
E = Clearance to unventilated soffit See Footnotes 5& 6 See Footnotes 5
F = Clearance to outside corner See Footnotes 5& 6 See Footnotes 5
G = Clearance to inside corner See Footnotes 5& 6 See Footnotes 5
H = Clearance to each side of center-
line extended above meter/regulator
assembly
3 feet (91 cm) within a
height of 15 feet (4.5m)
above the regulator /
meter assembly
See Footnotes 5
I = Clearance to service regulator vent
outlet
3 feet (91 cm)See Footnotes 5
J = Clearance to non-mechanical air
supply inlet to building or the com-
bustion air inlet to any other appliance
12 inches (30 cm)9 inches (23 cm)
K = Clearance to a mechanical air
supply inlet
6 feet (1.83 m)3 feet (91 cm) above if
within 10 feet (3 m)
horizontally
L = Clearance above paved sidewalk
or paved driveway located on public
property
7 feet (2.12 m)See Footnote 5
M = Clearance under veranda, porch,
deck or balcony
12 inches (30 cm) See
Footnote 4
See Footnote 5
Canadian installations 1 U.S. installations 2
Footnotes
1 In accordance with the current CSA B419.1, Natural Gas and Propane Installation Code
2 In accordance with the current ANSI Z223.1 / NFPA 54, National Fuel Gas Code
3 A vent shall not terminate directly above a sidewalk or paved driveway that is located between
two single family dwellings and serves both dwellings.
4 Permitted only if veranda, porch, deck or balcony is fully open on a minimum of two sides
below the floor.
5 Clearance in accordance with local installation codes and the requirements of the gas supplier.
6 Dégagement conforme aux codes d’installation locaux et aux exigences du fournisseur de gaz.
Venting terminals shall not be recessed into a wall or siding.
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GAS CONNECTION
The gas supply piping should have a separate gas shut-off valve and a 1/8” NPT plugged
tapping upstream of the valve. The VIVA L and its inlet regulator and main burner valve
must be disconnected from the gas supply piping system during any pressure testing of
that system at test pressures in excess of 1/2 psi (3.5kPa). The VIVA L must be isolated
from the gas supply piping system by closing the main control valve during any pressure
testing of the gas supply system at test pressures equal to or less than 1/2 psi (3.5kPa).
After the gas supply has been connected, use a commercial gas leak detector or apply a
soapy water solution to all the fittings to check for gas leaks. Never use a flame to test
for leaks.
ROUTING OF GAS LINE
Correctly size and route the gas supply line from the supply regulator to the area where
the appliance is to be installed as per requirements outlined in the latest edition of the
National Fuel Gas Code, NFPA 54 (USA) or CAN/CSA-B1491(Canada).
Never use galvanized or plastic pipe, unless specified specifically for use with gas. Refer
to the table below for proper sizing of the supply gas line. Gas lines must be routed,
constructed and made of materials that are in strict accordance with local codes and
regulations. A qualified individual such as a plumber or gas fitter should be hired to
correctly size and route the gas supply line to the appliance.
Installing a gas supply line from the fuel supply to the appliance involves numerous
considerations of materials, protection, sizing, locations, controls, pressure sediment,
and other criteria. Sizing and/or installing of gas piping should only be performed by a
qualified individual.
Schedule 40 Black Iron Pipe
Inside Diameter (inches)
Schedule 40 Pipe
Length (feet)
Natural
Gas
Propane
Gas
0 - 10 ½3/8
10 - 40 ½½
40 - 100 ½½
100 - 150 3/4 ½
150 - 200 3/4 ½
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Cold Climate Insulation
For cold climate installations, seal all cracks around your appliance with noncombus-
tible material and wherever cold air could enter the room. It is especially important to
insulate outside chase cavity between studs and under floor on which appliance rests,
if floor is above ground level. Gas line holes and other openings should be caulked or
stuffed with un-faced fiberglass insulation.
If the fireplace is being installed on a cement slab in cold climates, a sheet of plywood
or other raised platform can be placed underneath to prevent conduction of cold trans-
ferring to the fireplace and into the room. It also helps to sheetrock inside surfaces and
tape for maximum air tightness and caulk fire-stops.
English RAIS - User manual for VIVA L Gas
Changes to chimney connection
The stove is supplied ready for a top outlet but can be changed to a rear outlet in the
following manner:
Illustrations
1. The knock-out blank at the rear of the stove
can be knocked out using a hammer. This may
require several blows. Be careful to only hit the
blank.
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2. Loosen the three
screws on the outer
flange on the top sur-
face of the stove. And
remove it.
3. Loosen the three
screws on the inner
flange on the bottom
surface of the stove.
And remove it.
4. Unscrew the outer cover
plate at the rear of the stove
and move it to the upper sur-
face of the stove.
5. To open the door, a 10mm
open-ended spanner is re-
quired to turn the two catches
at the top and bottom of the
door.
6. The secondary burners are
removed by lifting them verti-
cally up and out.
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8. The thin side pieces of
the back plate are removed
by loosening the two
screws, one at the top and
one at the bottom. The
side pieces can then be
removed.
9.The back plate can now
be removed and the inter-
nal cover plate dismounted.
7. If the ceramic logs are
fitted remove these.
10. The internal cover plate
is now fitted to the un-
derside of the top plate as
shown.
11 Fit the connecting piec-
es where the cover plates
were and replace the back
plate, logs and burners.
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LPG LNG
LPG LNG
English RAIS - User manual for VIVA L Gas
Conversion to bottled gas (LPG)
The stove is supplied configured for natural gas but can be converted to
bottled gas (LPG). The conversion must only be carried out by an author-
ised gas engineer.
Conversion kit. Use article number 3713595. This set contains 4 new
nozzles suitable for propane/LPG gas.
The nozzles for the secondary
burners for LPG are marked
"100"
The nozzles for the second-
ary burners for natural gas are
marked "260"
Also see press test under commissioning.
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The nozzle for the pilot light for
LPG is marked "27.1"
The nozzle for the pilot light for
natural gas is marked "31.2"
The nozzle for the main burner for LPG is
marked "80"
The nozzle for the main burner for natu-
ral gas is marked "120"
LPGLNG
LPGLNG
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The gas unit needs to be dismantled to gain access to the nozzles. Do
this in the following manner:
Lift the perforated plate up and out of
the stove.
Loosen the four screws holding the
gas
unit in place.
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Replace the two nozzles for the secondary
burners by loosening the coupling and care-
fully pulling the pipe out. Loosen the lock-
nut and then unscrew the nozzle. Fit the
LPG nozzle and tighten the lock nut. Finally,
re-tighten the coupling.
Once the gas unit has been dismounted, replace the four nozzles and
adjust the three air intakes.
Now the gas unit can be lifted out carefully
by tilting and rotating the unit a little.
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Remove the nozzle for the main burner by
loosening the coupling and carefully pulling
the pipe out and then unscrewing the noz-
zle. Fit the LPG nozzle and tighten the lock
nut. Finally, re-tighten the coupling.
Replace the nozzle for the pilot light by
loosening the coupling and carefully pulling
the pipe out. Note. The small pilot light noz-
zle should now fall out and can be replaced
with the LPG nozzle.
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The two air intakes for the secondary burn-
er are adjusted for LPG configuration by
loosening the two screws and rotating the
air intake by 90°. So that both holes in the
vertical pipe are now open. (the small one
at the rear and the large one at the front)
Small hole at the rear
Large hole at the front
The air intake to the main burner is adjust-
ed for LPG configuration by loosening the
two nuts and pushing the plate all the way
towards the burner. (The hole fully open)
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The air intakes need to be reversed therefore when the stove is config-
ured for LPG.
The gas unit is reassembled using the four
screws. Replace the perforated plate and
fully assemble the stove.
See Section: Assembly of secondary burn-
ers.
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Fitting of
Secondary burners
The burners are inserted above
the pipes sticking through the
perforated
plate. Note that there is a
right burner and a left one so it
is important that they are posi-
tioned as shown, i.e., that the
side with the extra holes faces
out the way.
Front with holes
Rear without holes
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Arrangement of "Embers" and ”Logs"
When layers of embers and the ceramic logs are arranged in the com-
bustion chamber, it is important that the pilot flame and its thermosen-
sor are not covered over. And that no glowing material finds its way
down under the pilot plate guard. The other thermosensor must also be
kept free of the ceramic "Embers".
When commissioning or servicing the stove, it should be ensured that
the cross-ignition from the pilot to the main burner works and that the
secondary burners are easily ignited.
2nd thermosensor
Pilotflame
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ceramic "Logs
Log 1
Log 2
Log 3
Log 4
Log 5
Log 6
Log A
Log B
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11
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Positioning of Logs and Embers
Log 1
Spread the content of the bag of "Embers" as shown in the illustration.
Note: The pilot area must be kept clear of "Embers". Be sure not to
block the holes of the center burner. Position the 8 logs as shown. Note,
the two special logs marked A and B have a groove moulded on their
undersides that fits on top of the two secondary burners. The glow wires
are positioned between the “Embers” on the center burner to empha-
sise the glow effect.
Log 2 must not touch
the 2nd thermosensor
Log 2
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44
33
55
English RAIS - User manual for VIVA L Gas
Log 3
Log 4
Log 5
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66
AA
BB
English RAIS - User manual for VIVA L Gas
Log 6
Log A
Log B
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Use only good quality Alkaline batteries.
The batteries should be replaced at the start
of a new heating season.
All batteries should be changed at the same
time.
The batteries are removed from the receiver
by pulling the red tab.
Never use sharp tools to tip the batteries
out of the box.
The receiver uses 4 x AA 1.5 V batteries.
Remember to replace the battery cover.
Start-up
Insertion of Batteries.
The receiver on the stove and the remote con-
trol use batteries.
A set of batteries to be inserted prior to start-
up is included. To access the battery box on
the receiver, open the lid by rotating the two
catches at the right-hand side by means of the
10mm open-ended spanner provided.
The receiver is located under
the combustion chamber.
Push the battery cover on
the receiver to the left to
open it.
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The batteries in the receiver must face the
directions shown in the illustration.
The remote control uses 2 x AA 1.5 V batteries.
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SETTING UP OF THE ELECTRONIC CODE
In order for the remote control to work, it must be synchronised with the
stove's receiver. A code is selected automatically from 65,000 possible
codes. The stove and remote control are synchronised in the following
manner.
Press and hold down the "Reset" button
until you hear a short beep followed by a
long beep. Release the button.
Now you have 20 seconds to press
the "Down Arrow" button on the remote
control. Hold down the button until you
hear two short beeps from the receiver.
Now you can see the word "conn" on the
remote control.
The receiver and remote control are now synchronised.
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Commissioning
Check functioning of pilot light.
See User Instructions for use of remote control.
1. Start the pilot light.
2. Check that the pilot light remains ignited.
3. Turn off the pilot light.
Check the functioning of the main burner.
1. Turn on the pilot light
2. Turn on the main burner.
3. Check that the cross-ignition from the pilot light to the main burner
occurs easily and that the main burner and pilot light remain ignited.
4. Check that the secondary burner's functions work.
5. Turn the stove off entirely.
Press Test
The stove is preset to provide the correct amount of heat (kW) as de-
scribed under specifications. There is no need for further adjustment.
"Inlet pressure" and ”Burner pressure” must ALWAYS be measured.
1. Close the gas valve (Main Valve Knob)
2. Open the ”Inlet pressure tap” on the gas valve and connect a ma-
nometer.
3. Check that the pressure measured concurs with the prescribed pres-
sure from the gas supply company.
4. Carry out the test when the stove is at maximum heat output, includ-
ing the secondary burners and when the stove only has the pilot light
ignited.
5. If the pressure is low, check that the gas supply pipes are the correct
size.
6. If the pressure is too high (more than 5 mbar over), the stove can still
be installed but the gas supply company should be contacted.
7. The screw for the "Outlet pressure tap" on the gas valve is loosened
and a manometer connected
8. Check that the pressure measured concurs with the pressure stated
on the rating plate.
9. The value measured must be within ± 10% of the stated pressure. If
the pressure is not correct, it should be adjusted
10. Remove the plastic protection caps and adjust the pressure via the
Pressure Regulator.
1
-
6
I
n
d
l
e
t
t
e
s
t
7
-
1
0
O
u
t
l
e
t
t
e
s
t
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Commissioning
Check functioning of pilot light.
See User Instructions for use of remote control.
1. Start the pilot light.
2. Check that the pilot light remains ignited.
3. Turn off the pilot light.
Check the functioning of the main burner.
1. Turn on the pilot light
2. Turn on the main burner.
3. Check that the cross-ignition from the pilot light to the main burner
occurs easily and that the main burner and pilot light remain ignited.
4. Check that the secondary burner's functions work.
5. Turn the stove off entirely.
Press Test
The stove is preset to provide the correct amount of heat (kW) as de-
scribed under specifications. There is no need for further adjustment.
"Inlet pressure" and ”Burner pressure” must ALWAYS be measured.
1. Close the gas valve (Main Valve Knob)
2. Open the ”Inlet pressure tap” on the gas valve and connect a ma-
nometer.
3. Check that the pressure measured concurs with the prescribed pres-
sure from the gas supply company.
4. Carry out the test when the stove is at maximum heat output, includ-
ing the secondary burners and when the stove only has the pilot light
ignited.
5. If the pressure is low, check that the gas supply pipes are the correct
size.
6. If the pressure is too high (more than 5 mbar over), the stove can still
be installed but the gas supply company should be contacted.
7. The screw for the "Outlet pressure tap" on the gas valve is loosened
and a manometer connected
8. Check that the pressure measured concurs with the pressure stated
on the rating plate.
9. The value measured must be within ± 10% of the stated pressure. If
the pressure is not correct, it should be adjusted
10. Remove the plastic protection caps and adjust the pressure via the
Pressure Regulator.
Note. After the pressure test and removal of the manometer, the
screws in the “pressure tap” should be retightened. Check the system
for gas leaks.
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Initial ignition
For the initial ignition, ensure that all packaging, labels etc. have been
removed from the stove and that the door glass has been cleaned.
Begin at low output, then the stove can be slowly turned up to a great-
er output. When the stove has been heated up, allow the stove to burn
at high output for a couple of hours. This allows the best start and any
damage is avoided.
Be aware that a strange smell and smoke from the stove's surface may
occur during the initial ignition. This is because the paintwork and ma-
terial need to harden but the smell will quickly disappear.
Ensure there is a lot of ventilation, preferably a draught. Children
and pets should be kept at a safe distance from the stove during this
process.
During this process, you should be careful not to touch the visible sur-
faces/glass (very hot!).
In addition, while heating up and cooling down, the stove may emit a
so-called "clicking sound". This is due to the great differences in tem-
perature the material is exposed to.
When the stove has been unused for a while, use the same approach as
during the initial ignition.
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NB!
The wiring for valves and receiver must be closed off before
the ignition is put on. Failing to do so could damage the
electronic system.
Batteries – Handset
• Low battery indicator on the handset.
Batteries – Receiver
• Low battery indicator: frequent beeping for 3 min-utes when the motor is running.• An AC adapter connected to a socket can be used instead of batteries.• The module for controlling the ventilator speed and light/damper include a power point and batteries in the receiver for an automatic reserve power supply in the event of power failure.
• If the mains adapter and battery are not used,
it is recommended that they are replaced at the
start of each heating season.
• Old or dead batteries must be quickly removed.
If the batteries are left in the unit, they may
overheat, leak and/or explode.
• Do NOT expose the batteries (even during
storage) to direct sunlight, strong heat, fire,
moisture or strong impacts. All these factors
could contribute to the battery overheating,
leaking and/or exploding.
• The batteries must be stored within the rec-
ommended temperature range. (Range of the
battery's ambient temperature: 32-131 °F (0-55
°C]).
• New and old batteries should not be used at
the same time. The same applies to batteries of
different makes. If different batteries are used
at the same time, this could contribute to the
battery overheating, leaking and/or exploding.
Software version
Press on the and buttons at the same time.
Now the software version is displayed.
Model number of the handset
Press on the and buttons at the same
time. Now the model number of the handset is dis-
played.
NOTE: When you press on a deactivated button,
nothing happens and two horizontal lines are dis-
played.
NOTE: Deactivation remains in effect after replace-
ment of batteries.
Activation of functions
1. Install batteries All icons are displayed and flash.
2. A function is activated by pressing the relevant
button and holding it down for 10 seconds.
3. The function icon continues to flash until activa-
tion is completed. Activation is completed when
the function icon is displayed.
The following functions can be deactivated/activated
• CHILD PROOFING
• PROGRAM MODE
• THERMOSTATIC MODE (also deactivates PRO-
GRAM MODE)
• ECO MODE
• LIGHT/DAMPER (OPERATION)
• ROOM VENTILATOR (OPERATION)
• HELP FUNCTION
• COUNTDOWN TIMER
Deactivation of functions
1. Install batteries All icons are displayed and flash.
2. While the icons are flashing, press on the
relevant function button and hold down for 10
seconds. 3. The function icon remains flashing until deactiva-tion is completed. Deactivation has been completed when the function icon and two horizontal lines are displayed.
GENERAL NOTES
USER INSTRUCTIONS
User instructions
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SETTING OF FAHRENHEIT or CELSIUS CHILD PROOFING
SETTING THE TIME
1. Press on the and
buttons at the same time. Day
flashes.
2. Press on the or
button in order to select a number
corresponding to day of the week
(e.g., 1=Monday, 2=Tuesday,
3=Wednesday, 4=Thursday, 5=Fri-
day, 6=Saturday 7=Sunday).
3. Press on the and
buttons at the same time. Hour
flashes.
4. Select hour by pressing on the
or button.
5. Press on the and
buttons at the same time. Minutes
flashes.
6. Select minutes by pressing on the
or button.
7. This is confirmed by pressing the
and buttons at the same time or
waiting.
Change between °C and °F
by pressing and holding the
and
buttons at the same time.
NOTE: When °F is selected
a twelve hour clock is dis-
played. When °C is selected
a twenty-four hour clock is
displayed.
ON:
Activation takes place by
pressing the and
buttons at the same time.
When is displayed, the
handset cannot be used,
apart from the OFF function.
OFF:
De-activation takes place by
pressing the and
buttons at the same time.
disappears.
Child proofing Time
Signal control
Battery status
Countdown
timer
Fahrenheit or Celsius
Temperature
Program
mode
Help function
Eco mode
Thermostatic mode
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One-button operation of handset
(Default setting)
Handset
•The flame height is
increased by pressing and
holding down the button.
•To reduce the flame height
or set the appliance to pilot
flame, press and hold down
the button.
ADJUSTMENT OF FLAME HEIGHTNB!
HOW TO IGNITE
When pilot ignition is confirmed, the motor auto-
matically goes to maximum flame height.
Move from one-button to two-button ignition by
pressing and holding down the button for 10
seconds immediately after inserting the batteries.
ON is displayed, and 1 flashes. When the change
is made 1 changes to 2.
•Press the button until
you hear a short beep and a
series of flashing lines con-
firm that the start sequence
has commenced. Then
release the button.
•The main gas supply starts
as soon as pilot ignition is
confirmed.
•The handset automatically
goes into Manual mode
after ignition of the main
burner.
Two-button operation of
handset
•Press the and buttons
at the same time until you
hear a short beep and a se-
ries of flashing lines confirm
that the start sequence has
commenced. Then release
the buttons.
•The main gas supply starts
as soon as pilot ignition is
confirmed.
•The handset automatically
goes into Manual mode
after ignition of the main
burner.NB!
Move from two-button to one-button ignition by
pressing and holding down the button for 10
seconds immediately after inserting the batteries.
ON is displayed, and 2 flashes. When the change
is made 2 changes to 1.
If the pilot light does not ignite after several
attempts, turn the main valve button to OFF. Then
follow the guidance for "SHUTTING OFF GAS TO
APPLIANCE"
IN STANDBY MODE (PILOT LIGHT)
HANDSET
•Press and hold down the button to set the appli-
ance to pilot light.
HOW TO EXTINGUISH THE FIRE
HANDSET
•Press the button to
EXTINGUISH
NOTE: There will be a delay
of 5 seconds before it is
possible to re-ignite.
SELECTING LOW FLAME and HIGH FLAME
NOTE: The background light must be on in order
to obtain double-click operation with high and low
flame.
•Low flame is activated
by double-clicking on the
button LO is displayed.
NOTE: The flame goes to
high first before going to
low flame.
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•High flame is activated
by double-clicking on the
button HI is displayed.
If the appliance does not work, follow the guidance
"SHUTTING OFF GAS TO THE APPLIANCE"
COUNTDOWN TIMER
SETTING OPERATING TIME
1. Press and hold down the
button until is dis-
played and HOUR flashes.
2. Select hour by pressing on
the or button .
3. This is confirmed by
pressing on the button.
Minutes flashes.
4. Select minutes by pressing
on the or button.
5 This is confirmed by press-
ing on the button.
OFF:
Press the button. Now
and the countdown time
disappear.
NB! Once the countdown has passed, the fire is extin-
guished. The countdown timer only works in Manual,
Thermostatic and Eco modes. The maximum count-
down time is 9 hours and 50 minutes.
OPERATING MODES
Thermostatic mode
The room temperature is
measured and compared
to the temperature set. The
flame height is then adjusted
automatically to reach the
temperature set.
Program mode
PROGRAMS 1 and 2 can
both be programmed to
start or stop at specific times
at a set temperature.
Eco mode
The flame height fluctuates
between high and low. If the
room temperature is lower
than the temperature set,
the flame height remains at
high for a longer period of
time. If the room temper-
ature is higher than the
temperature set, the flame
height remains at low for
a longer period of time. A
cycle lasts 20 minutes.
THERMOSTATIC MODE
ON:
Press the button. is dis-
played, the pre-set is briefly
displayed and then room
temperature is displayed.
OFF:
1. Press the button.
2. Hold the or button
down to enter Manual
mode.
3. Press the button to
enter Program mode.
4. Press the button to
enter Eco mode.
SET-UP:
1. Press the button and
hold it down until is dis-
played and the temperature
flashes.
2. The set temperature is
adjusted by pressing on the
or button.
3. Confirm this by pressing
the button or waiting.
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PROGRAM MODE
ON:
Press the button 1 or 2,
ON or OFF is displayed.
NB! The temperature set for Thermostatic mode is
the temperature for the operating time in Program
mode. If the time set for Thermostatic mode is
changed, the temperature for the operating time in
Program mode also changes.
OFF:
1. Press on the or or
button to enter Manual
mode.
2. Press on the button to
enter Thermostatic mode.
Default setting:
OPERATING TIME (thermostatic mode) TEMPERA-
TURE: 21 °C (70 °F)
TEMPERATURE FOR TURNING OFF ”--” (only pilot
light)
SETTING THE TEMPERA-
TURE:
1. Press the button and
hold it down until flash-
es. ON and the temperature
set (setting in Thermostatic
mode) are displayed.
2. Continue by pressing the
button or waiting. ,OFF
is displayed and temperature
flashes.
3. Select temperature
at which to shut down
by pressing on the or
button.
4. This is confirmed by press-
ing on the button.
NB! The temperature set (Thermostatic mode) and
temperature for shutting down are the same for each
day.
SETTING THE DAY:
5. ALL flashes. Press the
or button to select
from ALL, SA:SU, 1, 2, 3, 4,
5, 6, 7.
6. This is confirmed by press-
ing on the button.
SETTING TIME FOR TURN-
ING OFF
(PROGRAM 1):
12. , 1, OFF is displayed,
ALL is displayed briefly and
HOUR flashes.
13. Select hour by pressing
on the or button.
14. This is confirmed by
pressing on the button. ,
1, OFF is displayed, ALL is
displayed briefly and Min-
utes flashes.
15. Select minutes by press-
ing on the or button.
16. This is confirmed by
pressing on the button.
NB! Either continue to PROGRAM 2 and set oper-
ating time and time for shutting down or stop pro-
gramming here. PROGRAM 2 remains deactivated.
NB! PROGRAMS 1 and 2 use the same operating
temperature (Thermostatic mode) and temperature
for shutting down for ALL, SA:SU and Daily Timer (1,
2, 3, 4, 5, 6, 7) When a new operating temperature
(Thermostatic mode) and temperature for shutting
down have been set, this temperature will become
the new default setting.
NB! If ALL, SA:SU or Daily Timer are programmed for
operating temperature and temperature for shutting
down for PROGRAM 1 and PROGRAM 2, these will
become the new default times. The batteries must
be removed to clear temperatures, operating times
and times for shutting down for PROGRAM 1 and
PROGRAM 2.
SETTING OPERATING TIME
(PROGRAM 1):
7. ,1, ON is displayed,
ALL is displayed briefly and
HOUR flashes.
8. Select hour by pressing on
the or button.
9. This is confirmed by press-
ing on the button.
, 1, ON is displayed, ALL
is displayed briefly and
Minutes flashes.
10. Select minutes by press-
ing on the or button.
11. This is confirmed by
pressing on the button.
ALL is selected.
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SA:SU or Daily Timer ( 1 , 2, 3, 4, 5, 6, 7) is select-
ed.
• Set operating time and time for shut down by using
the same approach as during "ALL selected" (above).
• SA:SU Set operating time and time for shut down
for both Saturday and Sunday.
• Daily Timer: Unique operating times and times for
shut down can be set for an individual weekday, for
several week days or for all days of the week.
• Wait until set-up is complete.
HELP MODE
After ignition, burner 1 is ignited and burner 2 is in
the last setting.
ON:
A burner is ignited by
pressing the button. is
displayed.
OFF:
A burner is turned off by
pressing the button.
disappears.
NB! The locking magnet valve cannot function manu-
ally. If the battery in the receiver runs out of power, it
will remain in the last operating setting.
ECO MODE
ON:
Press the button to enter
Eco mode. is displayed.
OFF:
Press the button. dis-
appears.
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Using stove without remote control.
Where the remote control cannot be used, it is possible to turn on
the stove manually.
Always be very cautious if you chose to do this as the combustion
chamber needs to be opened. The stove is ignited manually by
opening the door so that there is access to the gas valve. This is
located behind the door and under the combustion chamber.
Turn the gas valve clockwise to OFF.
Turn the button for manual control over to man.
Turn on the gas for the pilot flame by pressing and holding the
Pilot gas valve down with a pointed object. Ignite the pilot flame
with a match or similar item. The pilot gas valve must be held in
for 20 seconds after the pilot flame has been ignited or until the
pilot flame does not go out when the button is released.
Button for manual
control
Gas valve
Pilot gas valve
Turn on the pilot light
FIRE OR EXPLOSION HAZARD.
Failure to follow safety warnings exactly could result in serious injury, death, or pro-
perty damage.
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Once the pilot flame is ignited, turn the control button so that the arrow points down
to (1) ON. Now the Main and secondary burners can be ignited and adjusted by turn-
ing the gas valve anticlockwise above to (2) ON. The gas valve should be fully open for
a minimum of 30 seconds before the flames are turned down. When the correct setting
is reached, the door can be closed. Turn off the stove again by opening the door and
turning the gas valve back to (3) OFF
(As the pilot light will remain on, shut off the gas supply)
(1) ON
(2) Gas valve at ON
(3) Gas valve at OFF
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Service.
Turn off the stove and shut off the gas supply. Ensure the stove is com-
pletely cold before starting. Rais cannot be held responsible for injuries
arising from touching a hot stove.
Proposed service procedure.
1. Protect the floor by laying down a mat or other covering.
2. Open the door and carefully remove the ceramic logs including em-
bers.
3. Use a vacuum cleaner to clean the burner and perforated sheet.
4. Lift and remove the secondary burners. Lift out the perforated sheet.
5. Vacuum the entire burner.
6. Clean the pilot burner joint with a soft brush and a vacuum cleaner.
The thermosensors must not be bent or adjusted.
7. Put on the gas supply and check for leaks. Check that the burners
and pilot unit are in good condition and work.
8. Replace the perforated plate
9. Replace embers and ceramic logs.
10. Check the flue gas system and chimney terminal and ensure it is not
blocked.
11. Turn on the stove and check the set pressure.
12. Ensure the stove is safe to use.
Service.
The stove should be inspected by a gas engineer once a year. As a minimum, this in-
spection should ensure that the stove is working correctly and is safe to use.
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MAINTENANCE INSTRUCTIONS
A qualified service agency should conduct an annual inspection and maintenance of
your VIVA L including the overall installation and venting to keep it running safely.
The following procedures should be performed only by a qualified service person. The
gas supply should be turned off and the stove should be completely cool whenever a
maintenance procedure is performed. All parts of the appliance that are removed for
servicing must be replaced prior to operation.
WARNING:
Do not operate the appliance with the door open, cracked or broken glass.
Replacement of the glass should be done by a qualified service person.
WARNING: Use only door assembly, P/N 3712090 / 3712190 which includes the
glass panel, frame and gasket. Do not use substitute materials. Do not strike
or slam the glass front.
ONLY an authorized qualified installer may open the door/remove the glass. The end
user must NOT open the door/remove the glass, as this may be unsafe and may result
in voiding the manufacturer’s warranty.
TURN OFF the gas before servicing the appliance. It is recommended that a qualified
service technician perform an appliance check-up/service once a year.
Any safety screen or guard removed for servicing MUST BE REPLACED before operating
this appliance.
DO NOT USE this appliance if any part has been under water. Immediately, call a quali-
fied service technician to inspect the unit and to replace any part of the control system
and any gas control that has been under water.
Any alteration to the product that causes soot or carbon to form and results in damage
is not the responsibility of the manufacturer.
INSPECT the external vent cap on a regular basis to make sure that no debris, plants,
trees, shrubs are interfering with the air flow.
CLEANING THE GLASS
WARNING: Never clean the glass while it is hot. Do not use abrasive cleaners or
cleaners containing ammonia.
NOTE: A micro-fiber cleaning cloth and plain water is recommended by the glass
manufacturer.
Burner Maintenance
The flames from the burner should be visually checked.
The flame should be blue and yellow in color and candle-like in appearance.
Pilot Maintenance
The pilot flame must be visually checked. The pilot flame must always be present when
the appliance is in operation.
The pilot burner has two distinct flames, one engulfing the thermocouple, the other
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The area around the injector should be inspected and any lint or foreign material must
be removed with a brush or vacuum.
Thermocouple Maintenance
The thermocouple completeness and operation must be checked.
The qualified engineer must confirm that the thermocouple is in place and not cracked
or damaged.
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INSPECTING THE VENTING
An inspection of both the inner and outer vent pipes and the vent terminal should be
made as part of the annual service appointment. The venting must have no blockage
and be in good repair. The vent manufacturer’s instructions may provide specific details
on vent inspection. Any vent sections that are disassembled must be reassembled and
sealed as required.
This appliance should be inspected before use and at least annually by a qual-
ified service person. It is imperative that control compartments and circulating
air passageways of this appliance be kept clean.
CLEANING THE LOGS, BURNER AND FIREBOX
During the annual inspection and maintenance appointment, the service person should
clean the logs, burner and firebox. An extra-soft brush should be used to gently clean
the logs and burner. A vacuum cleaner may be used to clean the metal parts of the
firebox. Replace the logs and embers after cleaning.
MAINTENANCE LOG
Date of Service __________________
Serviced By ______________________
Service Performed
Inspect Venting
Clean Burner, Logs & Firebox
Clean Control Area
Clean Convection Air System
Leak Test Gas Connections
Other _______________________
Date of Service __________________
Serviced By ______________________
Service Performed
Inspect Venting
Clean Burner, Logs & Firebox
Clean Control Area
Clean Convection Air System
Leak Test Gas Connections
Other _______________________
Date of Service __________________
Serviced By ______________________
Service Performed
Inspect Venting
Clean Burner, Logs & Firebox
Clean Control Area
Clean Convection Air System
Leak Test Gas Connections
Other _______________________
Date of Service __________________
Serviced By ______________________
Service Performed
Inspect Venting
Clean Burner, Logs & Firebox
Clean Control Area
Clean Convection Air System
Leak Test Gas Connections
Other _______________________
Date of Service __________________
Serviced By ______________________
Service Performed
Inspect Venting
Clean Burner, Logs & Firebox
Clean Control Area
Clean Convection Air System
Leak Test Gas Connections
Other _______________________
Date of Service __________________
Serviced By ______________________
Service Performed
Inspect Venting
Clean Burner, Logs & Firebox
Clean Control Area
Clean Convection Air System
Leak Test Gas Connections
Other _______________________
English RAIS - User manual for VIVA L Gas
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Cleaning
It is advisable to clean the stove of dust and foreign bodies each new heating season
and especially if the stove has not been used for a long time. This can be done with a
soft brush and a vacuum cleaner. Or with a damp cloth with a non-abrasive cleaning
agent. Do not use corrosive or abrasive substances to clean this stove. The stove should
be cold when cleaning and taking care of it.
If the glass is sooty:
• Only clean the glass when the stove is cold.
• Cleaning should be done with glass cleaner, which can be purchased from your
RAIS dealer.
External cleaning is done using a soft cloth or brush.
Before each new heating season, the chimney and flue gas connection piece should
always be checked for blockages. Check the stove externally and internally for damage.
Check gaskets in particular. Only original spare parts may be used.
Cleaning of ceramic logs.
Remove the ceramic logs as described in points 1 - 4 under Service.
Clean the ceramic parts carefully with a soft brush and a vacuum cleaner.
Only replace damaged parts with original Rais specified parts.
Pack scrap ceramics in plastic bags and deliver to the correct waste locations.
It is recommended using a vacuum cleaner with a HEPA filter system.
Replace embers and close the door. Ensure the stove works correctly and is safe to use.
Servicing of the Burners.
(See section Conversion to bottled gas if necessary)
Remove the ceramic logs as described in points 1 - 4 under Service.
The pilot plate guard is removed by loosening the two M5 screws with a 4 mm hex key.
By removing the two screws on the pilot unit with a 7 mm open-ended spanner, the pi-
lot unit can be raised a little. Fittings on the underside of the pilot unit can be loosened
by means of a 10 mm open-ended spanner. The thermosensor and pilot burner can be
replaced.
To gain access to the nozzles on the main burner, the main burner unit must be re-
moved from the stove. This is done by removing the 4 bolts holding the burner in place.
Now the burner can be lifted out of the combustion chamber. Now there is free access
to the nozzles.
When parts are replaced, only replace these with original Rais specified parts.
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Accessories
2796521 - 6KG heat accumulation stone for
Viva 120 L, 4 in a set.
2710611SV - Stainless Classic Top plate for Rear
outlet
2710612SV - Stainless Classic Top plate for Top
outlet
3713506 - Mains Adapter
(Connecting the stove to a network)
3713507 - MyFire Wi-Fi Box incl. cable
(App-based control of the stove)
3713595 - Propane Gas LP Conversion kit
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Installation of MyFire Wi-Fi Box
Viva L Gas can be controlled remotely via an APP for your smart phone
or tablet.
The MyFire Wi-Fi Box is connected to the Receiver, which is placed un-
der the combustion chamber by opening the stove door and inserting
the narrow plug on the Wi-Fi lead into the opening marked ”SI”.
The wide plug on the Wi-Fi lead is
inserted into the Wi-Fi box.
When connecting the Wi-Fi box,
use the mains adapter (connection
to electricity mains) which is con-
nected to the receiver.
The mains adapter is connected to
the receiver on the stove. (batteries
should be removed from the receiv-
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NB!
When configuring the MyFire app you will need the
SSID key and access code for the wireless network
(Wi-fi).***There are more detailed configuration and guid-
ance instructions at www.myfireapp.com***
START-UP CONFIGURATION
1. Download the MyFire app from the Apple App
Store or Google Play Store.
2. Touch the screen to start configuration of the
app.
3. Choose language, temperature (C° or F°) and
time format (12 or 24 hours).REGISTRATION
NOTE: You must register the appliance before you can
log in. Registration is a one-off procedure.
1. Complete data and accept our Privacy Policy.
2. Touch "OK" in the pop-up message.
3. Press on the link to confirm verification of the
e-mail address.
4. Now you will be shown a message that the
MyFire app is registered.
5. Go back to the app.LOGIN
1. Complete the access code for registration.
2. Accept ”Terms and Conditions”.
3. Press the ”Login” button
CONNECT THE SMART UNIT TO THE NEW MYFIRE
WI-FI BOX
1. Touch the icon
2. A message tells you that you need to enter the
Wi-Fi settings for the SMART unit.
3. Touch myfire_Wifi-Box_<number>.
4. Enter the access code ”MYFIREPLACE”
CONNECT THE MYFIRE WI-FI BOX TO THE WI-FI
ROUTER
NOTE: The connection process can take between
1-10 minutes. Once the connection has been made,
a pop-up message will tell you to enter the Wi-Fi
settings for the SMART unit.
1. Select a name for your stove.
2. Write the name (SSID) on your Wi-Fi router.
3. Write the access code for your Wi-Fi router.
4. Press the "Connect" button.
CONFIGURATION OF THE MYFIRE APP
NB!
In order to connect the MyFire Wi-Fi box to the Wi-Fi
router (home network) you need to ensure:
• That a home network is available.
• That the name and access code of the home
network are correct.
• That the Wi-Fi router's SSID key is not hidden.
• That the home network's signal is within range.
• That the Wi-Fi router supports the UDP protocol
(User Datagram Protocol).
CONFIRM THE SETTINGS FOR THE FIREPLACE
1. After confirming the settings for fireplace, touch
the "Finish" button.
A LIST OF CONNECTED MYFIRE WI-FI BOXES IS
DISPLAYED
1. Touch the "Start App" button to finish the
installation and configuration process.
The start screen is displayed and the MyFire app is
ready to use.
NB!
Once the MyFire Wi-Fi box and MyFire app have
been configured, the time should be configured in
the settings in the MyFire app.
NB!
The active unit (Symax handset or SMART unit) is
the last one used. The exception is however if the
non-active unit is used to change the light, ventilator
or AUX. The non-active unit makes the changes but
the active unit remains unchanged if it is in Thermo-
static, Program or Eco Mode. If a Profile contains a
Thermostatic program or Eco setting, this will also
contribute to the active unit remaining active.
NB!
If Thermostatic, Program or Eco mode are activated
using the app, the corresponding icon and "APP" are
displayed on the handset (see figure 25)
Figure 25: The app is connected (in Thermostatic
mode)
NB!
When the motor is running, no information is
exchanged between sender and receiver. Synchroni-
sation takes place once the motor has stopped.
NB!
Room temperature data is transferred by the handset
during synchronisation.
CONNECT SMART UNIT TO MYFIRE WI-FI BOX
NOTE: Once the connection has been made a pop-up
message will tell you to enter the Wi-Fi settings for
the SMART unit.
1. Touch the "OK" button if this is correct.
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Spare parts list:
Viva 100 L gas USA - VIVA 120 L gas USA - VIVA 160 L gas USA
If spare parts other than those recommended by RAIS are used, the guarantee will be
invalidated.
All replaceable parts can be purchased as spare parts from your RAIS dealer.
See spare part drawings (back of the manual).
xx: optional colour code
Pos.Number Article no. Description
1 1 37120xx Glass door
2 1 37121xx Classic Glass door
3 1 2710601xx Top plate for rear outlet
4 1 2710602xx Top plate for top outlet
5 1 2720601xx Top plate for rear outlet - Embossed
6 1 2720602xx Top plate for top outlet - Embossed
7 1 1715500 Gasket set for Glass door
8 1 1715500-2 Gasket set for Glass door
9 1 3711901xx Barrier
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Spare parts list:
VIVA 100 L G Gas USA - 120 L G Gas USA - 160 L G Gas USA
If spare parts other than those recommended by RAIS are used, the guarantee will be
invalidated.
All replaceable parts can be purchased as spare parts from your RAIS dealer.
See following spare part drawings (back of the manual).
xx: optional colour code
Pos.Number Article no. Description
1 1 37120xx Glass door
2 1 37121xx Classic Glass door
3 1 2710601xx Top plate for rear outlet
4 1 2710602xx Top plate for top outlet
5 1 2720601xx Top plate for rear outlet - Embossed
6 1 2720602xx Top plate for top outlet - Embossed
7 1 1715500 Gasket set for Glass door
8 1 1715500-2 Gasket set for Glass door
9 1 1715500-4 Gasket set for side glass - Glass
10 1 1715500-5 Gasket set for side glass - Classic
11 2 3715002 Internal glass t/side
12 1 1715003 Left side glass
13 1 1715004 Right side glass
14 1 1712701xx Steel side - left
15 1 1712702xx Steel side - right
16 1 3711901xx Barrier
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68
English RAIS - User manual for VIVA L Gas
Pos.Number Article no. Description
1 3713504 Ceramic Log + Ember set
2 G30-ZP2-312 Pilot Assembly Natural
3 G30-ZP2-271 Pilot Assembly LPG
4 G30-SPK1 Electrode
5 G60-ZKIS1/1500 Electrode Lead
6 CG30182 Thermocouple
7 YG46177 Injector Natural Front
8 NG05077 Injector Natural Left & Right
9 RG10077 Injector LPGFront
10 WG04077 Injector LPG Left & Right
11 RA10092 Burner Top Assembly Front
12 RA10L76 Burner Raised Assembly Left
13 RA10R76 Burner Raised Assembly Right
14 RK10P07 Complete Burner Assembly Natural
RK10N07 Complete Burner Assembly LPG
15 RK10-SEAL-05 Burner Seal Set
16 3711213 Grate Assembly
17 RK10_N1_GV60 Gas Valve Assembly Natural
18 RK10_P1_GV60 Gas Valve Assembly LPG
19 GV-S60C/12 Latching Solenoid
20 G6R-R4AS Receiver unit
21 G6R-H4D Handset
Spare parts list:
VIVA L Gas - Gas unit
If spare parts other than those recommended by RAIS are used, the guarantee will be
invalidated.
All replaceable parts can be purchased as spare parts from your RAIS dealer.
01/21/2021
A-A
B-B
A
B B
10
0
0
n470
n518
n462
96
7
I
13
3
,
5
L
83
1
J
235M
Viva 100 L Gas USA
A-A
B-B
A
B B
10
0
0
n470
n518
n462
96
7
I
13
3
,
5
L
83
1
J
235M
01/21/2021
A-A
B-B
AA
B
12
1
8
235M
n470
10
4
7
I
13
3
,
5
L
91
1
J
n518
n462
Viva 120 L Gas USA
A-A
B-B
AA
B
12
1
8
235M
n470
10
4
7
I
13
3
,
5
L
91
1
J
n518
n462
01/21/2021
Viva 160 L Gas USA
A-A
B-B
AA
B
16
1
8
235M
n470
11
0
7
I
13
3
,
5
L
97
1
J
n518
n462
A-A
B-B
AA
B
16
1
8
235M
n470
11
0
7
I
13
3
,
5
L
97
1
J
n518
n462
01/21/2021
7
8
3
4
5
6
1
2
9
Viva 100 L Gas / Viva 120 L Gas / Viva 160 L Gas
01/21/2021
73
7-8
9-10
13 15
14 12 11
3
4
5
6
2 1
16
Viva 100 L G Gas / Viva 120 L G Gas / Viva 160 L G Gas
01/21/2021
74
INSTALLATION RECORD
The installer should complete the form below that describes the details of the installa-
tion. Having this written record of installation information available will greatly expedite
trouble-shooting should any problem arise with your stove. The installer should keep a
duplicate of this form for their records.
DATE PURCHASED:
DEALER:
INSTALLER:
STOVE SERIAL NUMBER:
DATE INSTALLED:
FUEL: NAT.GAS LP GAS
INLET PRESSURE MEASURED AFTER INSTALLATION: IN. WC
MANIFOLD PRESSURE MEASURED AFTER INSTALLATION:
HIGH FIRE: IN.WC
LOW FIRE: IN.WC
VENTING BRAND:
VENT CONFIGURATION:
VERTICAL RISE FT
HORIZONTAL RUN FT
NUMBER OF ELBOWS 0 1 2 3
TERMINATION TYPE: VERTICAL HORIZONTAL SNORKEL
OTHER INSTALLATION NOTES.
01/21/2021
RAIS A/S
Industrivej 20
DK-9900 Frederikshavn
Denmark
www.rais.dk 01/21/2021