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CITY COUNCIL WORK SESSION
February 20, 2018
4:00 PM, City Council Chambers
MEETING AGENDA
I. Planning & Zoning Board Interviews
II. Human Services Grants Update
III. Wheeler Restaurant Lease Update
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MEMORANDUM
TO: Mayor and City Council
FROM: Karen Harrington, Director of Quality
THROUGH: Barry Crook, Assistant City Manager
DATE OF MEMO: February 16, 2018
MEETING DATE: February 20, 2018
RE: Options for City Human Services Grant-making, Part 1
REQUEST OF COUNCIL:
Staff is seeking decisions regarding the following for the Health and Human Services (HHS) Grant program:
· Granting efficiency: whether to provide multi-year grants, instead of or in addition to, single-year grants
· Grant accountability: whether and how to collect better evidence of the impact of our grants
PREVIOUS COUNCIL ACTION:
Council previously called for development of environmental, economic, and social sustainability dashboards.
Staff developed sustainability outcomes and key performance measures with input from subject matter experts
and stakeholders. Subsequently, Council reviewed and approved the community-based outcome statements and
measures. Staff previously presented the Environmental Sustainability Dashboard measures to City Council on
December 3, 2013; the Economic Sustainability Dashboard measures to City Council on November 2, 2015;
and the Social Sustainability Dashboard measures to City Council on March 20, 2017. On July 17, 2017, staff
presented the report and recommendations derived from the data. Council subsequently selected two issues –
decarbonization (expressed as carbon footprint) and investments in APCHA modernization, for incorporation in
to Top Ten goals.
On September 26, 2017, the Council reviewed and discussed options for Human Services Grant focus areas,
based on gaps identified in the Sustainability Report. Council directed staff to look more closely at the
following as potential grant focus areas:
Housing programs
Programs to address gaps in 3rd grade reading proficiency
Programs to reduce suicide rates
Early prevention programs to reduce harmful behaviors in teens
Programs to address needs associated with homeless persons
Programs to prevent obesity and improve nutrition were removed as a potential focus area.
Council also asked staff to provide options regarding other aspects of HHS grants management. Those items
can be organized under the following goals:
· Improve granting efficiency
o Should we shift to multiple year grants, and if so how and to what extent?
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· Enhance grant accountability:
o How can we collect better evidence of the impact of our grants?
· Incorporate appropriate regionality:
o Whom should the grants serve, from a geographic perspective?
· Improve alignment:
o How can we better focus our grant dollars to meet identified needs?
o How strongly should we weight such focus areas, if at all?
This memo addresses the first two goal areas above. The other two will be addressed at a work session in
March.
BACKGROUND:
Since the September 2017 presentation, staff have met with representatives from the County, the school district,
POD and the Aspen Homeless Shelter. Staff sought more information regarding the issues associated with each
of the potential focus areas, and solicited feedback on the pro’s, con’s and challenges associated with each of
the other areas of interest brought forth by Council (grant longevity, assessing success, and geographic area of
influence).
Of significance, since the prior presentation the City has entered an IGA for mental health and substance abuse
services. The City has committed $70,500 of the HHS Grant funding to provide more coordinated and effective
services. The IGA is renewable on an annual basis and has four signatories, known collectively as the Mental
Health Strategic Funding Advisory Committee. The Committee includes the City, Pitkin County, Aspen Valley
Hospital and the Aspen School District. The contract funds services through Mountain Family Health Centers
and Mind Springs Health.
After the new commitment of funds for mental health and substance abuse is considered, and adding in existing
IGA commitments for the Detox Center and the Senior Center, approximately $219,000 in City HHS Grant
funding is available for other grant allocations. While this amount is relatively modest, it is believed to assist
local non-profits in securing additional funds from other sources, since City grants represent a commitment to
and confidence in such non-profits.
DISCUSSION
Some basic facts about the City’s HHS grants are provided here, as background for Council’s consideration of
the options for selecting grant terms and assessing grant success. Currently, the City only funds human services
grants on a one-year basis. Each year, organizations request funding and go through an evaluation process,
wherein it is determined whether they should be funded again. While a few new organizations request funding,
most of those funded each year were also funded in the prior year. The City grant process goes hand-in-hand
with the County’s Healthy Community Fund grant process, and no changes with respect to that partnership are
proposed.
The amount of funding provided per organization varies, but in most instances, is less than $10,000. In a City
analysis done in 2013, City grant funds represented over 10% of the recipient organization’s funding in only 2
of 20 situations. More than half received less than 3% of their funding from the City grant program.
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Currently, only those grantees receiving over $10,000 have a requirement to provide measures of performance.
In 2018, those grantees include:
· Detox: $ 123,165
· Mindsprings, via PC Public Health $ 70,500
· Community Health Services: $ 61,000
· Pitkin County Senior Services: $ 42,500
· Hospice of the Valley: $ 20,000
· Response: $ 20,000
· Aspen Family Connections: $ 16,000
· Aspen Family ISST: $ 16,000
· Buddy Program: $ 15,000
· Family Visitor Program: $ 10,000
These organizations present 87% of the grant funding ($394,165 out of $455,165). Seventeen additional
organizations received the remaining funds, and do not have a requirement to track or report performance
metrics.
As a final note, the options described below in this memo may have applicability to the City’s other grant
programs as well. Council may want to explore the goals and questions considered here with other City grant
programs at a future point in time.
Options for Improving Grantmaking Efficiency through Grant Longevity
In thinking about whether to fund grants on a one-year or multi-year basis, staff suggest Council consider the
points in Table 1. Based on staff and stakeholder feedback, these represent the primary forces for and against
multi-year grant funding. A sample of potential options to mitigate forces against multi-year funding is also
provided for Council’s consideration.
Table 1: Key Forces For and Against Shifting to Multi-year Grants
Forces FOR Multi-Year Funding Forces AGAINST Multi-Year Funding
· Lower administrative burden for applicants and
the City, important given the small size of most
City grants
· Organizations would have a more stable funding
source, and therefore the opportunity to plan and
budget their programs more effectively
· Organizations would have a stronger case for
community support when applying for funds from
others, since they would receive larger grant
amounts.
· Allows for focused attention on an interest area
for a longer time, which may be more in
alignment with the time required to achieve a
successful outcome
· If all grant funds are multi-year, it could present a
barrier to entry for new organizations.
· Organizations could become complacent in their
performance unless check-in’s or triggers are
built in during the interim
· Organizations might have less of an ability to
adjust to emerging needs (less flexibility)
· As with all grant funding, does not necessarily
address what happens if/when the grant term ends
(organizational sustainability)
· Could entrench dependency and/or an expectation
of long-term funding
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A Sample of Potential Options to Mitigate Forces Against Multi-Year Funding
· To reduce barriers to entry:
o Phase-in multi-year grants
o Award multi-year grants on a rolling basis
o Limit the proportion of grants that will be awarded on a multi-year basis
· To offset the possibility of complacency:
o Require a simple interim progress report prior to releasing all funds (example: wildfire grant)
o Require a minimum of data reported to assure evidence of effectiveness
o Require minimum organizational criteria for multi-year applicants (for example: have received
grants before; have proven track record of results; have demonstrated responsible use/tracking of
grant funds; are willing and have the ability to track a small set of key metrics)
· To allow flexibility:
o Allow for a one-time adjustment request during the term of the grant, at the end of the first year
during the normal grant cycle.
o Offer multi-year grants on a voluntary basis
· To manage expectations regarding long-term, repeated multi-year funding:
o Clarify whether long-term, repeated grants are available or not, and under what circumstances
o Set “term limits” for multi-year grants (only two sequentially, for instance, with a break before re-
applying)
o Clarify the purpose of the HHS grants: stability/improvement of existing services vs seed funding
Options for Improving Accountability through Evidence
As mentioned earlier, only those grantees receiving over $10,000 annually are currently required to gather and
report metrics, that is, direct evidence, of their operations and impact. Council has expressed interest in
enhancing accountability, however. Table 2 summarizes key forces acting for and against gathering more
evidence of good operations and grant success. It also provides potential options for reducing barriers to
gathering and using such information.
Table 2: Key Forces For and Against Gathering Evidence of Grant Success
Forces FOR Gathering Evidence Forces AGAINST Gathering Evidence
· Basic accountability for taxpayer dollars is
strengthened: what did we fund, how well was it
done, and what difference did it make
· If a choice is made to allow for multi-year grants,
the lower level of administration associated with
applying for grants, along with the higher level of
funding and the ability to focus attention on an
interest area for an extended time, may better
provide a framework to allow for collection of
· Organizations, particularly small ones, may not
have the resources, time or systems needed to
collect and manage data effectively
· Organizations, particularly small ones, may not
understand how to gather and manage data
· If we collect it, we are obligated to consider it,
which increases either internal or contracted
resource needs
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good data
· Should be possible to identify and have
organizations report on communitywide
priorities. This, in turn, helps assure that
important issues are focused on jointly.
· Existing metrics are in place, both locally and
nationally, that could be translated to our grant
programs. Some are specific to programs, others
are indicative of whether an organization is well-
run in general
· In general, it can sometimes be difficult to
quantify benefits in the domain of human services
· Particularly for outcome measures, it can be hard
to isolate the effects of one organization’s efforts
vs. another organization’s efforts
· Particularly for outcome measures, the transient
nature of a high proportion of the client
population makes it challenging or impossible to
gather longitudinal (before and after) data
· If grants funds are all awarded up front, it
minimizes the incentive to collect data if it has
not been gathered historically
A Sample of Potential Options to Mitigate Forces Against Gathering Evidence of Success
• To enhance organizational capacity and competency for measurement:
• Provide technical assistance with selecting data and establishing measurement methods, including
one-on-one support and workshops to educate and train grantees on measures
• Have an organization that is dedicated to collecting the data (central data aggregation)
• To keep administrative review time effective and limited:
• Craft a standard, online metric reporting form and tool
• Limit the data collected and model measurement and reviews on the Building on the Best
program in Kids First. This is currently used with small grantees in the childcare business.
• To address challenges associated with outcome measures and “soft” HHS metrics
• Focus primarily on outcomes at the community, not the individual non-profit level. Use the
Sustainability Report to communicate on these outcomes.
• At the individual grantee level, focus on a very few key metrics focused on:
• whether organizations are implementing evidence-based practices well
• whether organizations are well-run from a management standpoint
• To address resistance to change in data gathering practices:
• Model grant awards on the Building on the Best (Kid’s First) where funding, or a portion of
the funding, is provided after the fact (move toward performance-based granting)
• Provide the technical assistance described above under “enhance organizational capacity for
measurement”
RECOMMENDATIONS: Staff are presenting options for Council, rather than specific recommendations.
FINANCIAL/BUDGET IMPACTS: No requests for additional social services funding are being made.
Recommendation are for how best to administer the current HHS grant program
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ENVIRONMENTAL IMPACTS: These recommendations focus on social sustainability. They are not
anticipated to influence environmental impacts.
ALTERNATIVES: Council could elect to forego or modify the ideas presented here.
PROPOSED MOTION: No motion is proposed; however, Council is requested to provide guidance or
decisions regarding administrative changes to the HHS grant program in the areas of grant longevity and
assessment of grant success.
CITY MANAGER COMMENTS:
________________________
________________________
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MEMORANDUM
TO: Mayor and City Council
FROM: Sara Ott, Assistant City Manager, on behalf of the Wheeler
Restaurant Space Selection Committee
DATE OF MEMO: February 16, 2018
MEETING DATE: February 20, 2018
RE: Selection Committee Recommendation for Tenant at City-
Owned Restaurant Real-Estate within the Wheeler Opera
House
REQUEST OF COUNCIL: This work session is to update City Council regarding the selection
committee’s recommendation for city-owned restaurant space within the Wheeler Opera House
and to provide City Council an opportunity to inquire regarding the selection process. A
recommended lease is scheduled for City Council’s consideration at the February 26, 2018
regular meeting.
PREVIOUS COUNCIL ACTION: Approval of lease for Fiercely Local, LLC, d/b/a Justice
Snow’s in May 2011 and approval of lease extension on November 13, 2017. The lease
extension will expire on April 15, 2018.
Further City Council reviewed and authorized the selection process and timeline at its work
session on November 28, 2017. At this work session, City Council affirmed its desire for an
expedited process in order to ensure a restaurant tenant is operating by June 15, 2018.
BACKGROUND: The City currently leases space to three restaurants within Aspen: Justice
Snow’s located in the Wheeler Opera House, Taster’s Pizza located within the Rio Grande Office
Building and Red Mountain Grill at the Aspen Golf Club.
The restaurant space within the Wheeler Opera House and surrounding outdoor dining area are
key parts in the activation of the Wheeler Opera House space. In addition to meeting the demand
for restaurants, the tenant provides key catering services for Wheeler presented and private
events. The current lease was awarded in May 2011 after a comprehensive year-long request for
proposal process and lease negotiations. During these lease negotiations, City Council had in-
depth discussion about whether: to subsidize the rent below market, to ensure the restaurant was
open during slow seasons, to influence the price points of menu and drink offerings, and to
determine the coordination and financial responsibilities for tenant finishes.
The revenue generated by the Wheeler lease is the key revenue source for a competitive grant
process that awards nearly $400,000 each year to Roaring Fork Valley arts oriented non-profit
organizations.
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Selection Committee: Proposals were reviewed by an administrative team including
- Richard Stettner, Wheeler Advisory Board representative and Limelight
Hotels Brand Manager
- Tom Engleman, a La Car, Restaurant Industry Partner, 20 years of Aspen
experience
- Sara Ott, Assistant City Manager
- Gena Buhler, Wheeler Executive Director
- Jeff Pendarvis, Capital Asset Assistant Director
- Rebecca Hodgson, Purchasing Officer, ex officio
Community Input: City staff published questions about local serving restaurant space and arts
grant funding on the AspenCommunityVoice.com site for community input. There are notices of
the availability of this forum through Wheeler Wins members, social media, and traditional
media. The RFP encouraged proposers to read this input. Further, selection committee members
reviewed and considered this input in the review of proposals.
PROCESS: The RFP was released on December 1, 2017 and twelve (12) proposals were
received by the January 12, 2018 deadline. Eleven (11) proposals were found to be substantially
compliant by the City’s Purchasing Officer.
1. Fiercely Local LLC
2. Hayden’s/1Kenichi of Aspen Partners LTD
3. Jimmy Yeager
4. Mr. Grey LLC
5. Platinum Productions
6. Shlomo’s at the Nell
7. Aspen Wienerstube
8. Green Cuisine Aspen
9. Highlands Restaurant Group
10. Elk Mountain Ventures Inc
11. Mladen Todorovic – Aspen Over Easy
First Round Review: The eleven substantially compliant proposals were reviewed by the
selection committee based upon the following criteria:
· Concept & Menu Offerings (40%)
o Bar Offering
o Menu
o Overall Concept
· Ability to Collaborate with Wheeler Programs (10%)
· Qualifications and Business Model (25%)
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o Experience
o Operation in Aspen or another Resort Community
o Overall Business Plan
o Personnel, their experience and roles
· Approach to Shoulder Seasons (15%)
o Financial Structure/Proforma
o How Closures are addressed
· Lease Rate (10%)
The selection committee met on January 19, 2018. The first round of review required each
selection committee member to independently review and score the proposals. The individual
scores of the selection committee members were combined to develop a composite score for each
proposer (Attachment #1). The selection committee then reviewed all proposals, discussing the
responsiveness, articulating differences in scoring, pros and cons of the proposals, as well as
identifying additional questions for proposers. The committee members also individually
articulated their top choices. When combining the discussion with the composite scoring, four
(4) proposals rose to the top as having the highest responsiveness to the evaluation criteria,
scoring over 4,000 points. These proposals were: Hayden’s LTD by Kenichi of Aspen Partners
LTD, Beck & Bishop by Mr. Grey LLC, The Wheelhouse by Highlands Restaurant Group, and
Aspen Public House by Elk Mountain Ventures.
One proposal, submitted by Anita Thompson, requested an extension of the deadline in order to
find additional partners, namely a restaurant operator. This proposal was made available to the
selection committee as part of the first round of review. The selection committee concurred with
the City’s Purchasing Officer that the proposal was substantially incomplete and would not be
further considered.
Second Round: The four (4) top proposers were invited to interviews on January 24 and 25,
2018. The proposers were provided a list of questions related to their proposal, business
proforma, ability to meet the June 15, 2018 opening and operations in the space. Proposers were
encouraged to bring as many members of their management/controlling interest representatives to
the interviews so the team could most fully answer all questions. The interviews lasted between
60-90 minutes per proposer.
Immediately after the interviews concluded, the selection committee discussed the merits of each
and provided their perspective on the proposals based upon their overall confidence of success of
the proposal, with emphasis on the evaluation criteria, predictability of success, best fit for the
space, affordability for locals, and community focus. At this point, Tom Engelman, was excused
from the committee, as there were no additional work requiring his expertise.
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During this discussion, two proposals rose to the top as the most likely – Hayden’s, LTD and Elk
Mountain Ventures, LLC, however the committee was not prepared to make a recommendation
and members requested the weekend to consider the pros and cons of each proposer.
Third Round: The committee reconvened on January 29, 2018. The selection committee
eliminated Highlands Restaurant Group and Mr. Grey LLC, noting higher confidence levels in
the other proposals.
A few additional questions arose for Hayden’s LTD and Elk Mountain Ventures, LLC regarding
breakfast offerings, executive chefs, rent projections and restaurant themes. The Assistant City
Manager and Purchasing Officer met with the controlling partner behind each proposer to obtain
answers and reported them back to the selection committee.
The selection committee then finalized its recommendation via majority opinion to recommend
Elk Mountain Ventures, LLC.
RECOMMENDATION: After reviewing all the information gleaned from the proposals and the
interviews, a majority of the committee determined that the Elk Mountain Ventures, LLC
proposal most closely met the proposal criteria with high likelihood of success in the space.
The rationale for this recommendation includes:
Concept and Menu
- Developed concept of Aspen Public House with menu offerings that reflected
value, family oriented dining experience, providing classic Colorado-inspired
comfort food with the return of a community table
- Proposes to experiment with breakfast offerings, focusing on coffee and ‘grab
and go’ breakfast items and future expansion into sit down breakfast offerings
Collaboration with Wheeler
- Management team has experience with catering and banquet operations and an
ability to use the Willits location as prep kitchen for larger events
- Expressed no desire in providing live entertainment, which members of the
selection committee found desirable
- Seeks minor interior adjustments to the restaurant space for new décor, but
does not anticipate major remodeling
- Anticipates using a reservation system and Wheeler Wins membership
benefits
Qualifications and Business Model
- The proforma communicates thorough approach to the business strategy. This
was evidenced by the detail in the proforma that evaluated staffing, table
turnover, front of house and back of house operations, menu point and
seasonality of the business
- The proposal clearly articulated a team with a diverse set of restaurant
experience in the Aspen market since 2007. Team includes members already
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familiar with the Wheeler’s catering and banquet needs. Mr. Johnson has 9
years of experience being an owner/operator in the Aspen Highlands area,
including dealing with seasonality and ‘grab and go’ food concept. He also
has experience opening in May 2017 and settling in with the Capitol Creek
Brewery in Willits. Further he has utilized his background in Finance to
support his business operations
- Elk Mountain also has displayed a willingness to bring on assistance from
industry experts as needed to ensure profitability, and has current relationships
that are intended to assist with the Aspen Public House concept
Approach to Shoulder Season
- Elk Mountain proposes to stay open year around for breakfast, lunch and
dinner, with approximately 30% reduction in menu offering and hours during
shoulder seasons for the first year. After collecting a year’s worth of data, Elk
Mountain proposes a review with the City to seek input on if hours adjustment
are needed.
- Elk Mountain indicates confidence that concept and menu will allow
restaurant to sustain with support of locals during shoulder seasons.
- Lease Rate:
- Annual base rent rate of $125,664 plus 8% above the natural break point of
$1,570,800.
- Elk Mountain proposes year one gross revenue in excess of $2.36 million.
- Therefore, rent revenues are estimated to be $188,800 in year one.
- Rent for years 2-15 are under negotiation, but assumes that base rent will
increase annually at an agreed upon rate. This lease rate is one of the more
favorable offers towards the City in the proposals.
Reference Checks
- City staff followed up on six references provided by Elk Mountain. The
references include suppliers, consultants and a former landlord. The
references indicated on time payments and positive working relationships.
In summary, Mr. Johnson displayed himself as a one owner/operator who showed humble
confidence, experience, a willingness to collaborate and desire to be a good fit for the
community. He has complimented this with a solid team with a variety of experience in the
restaurant industry.
FINANCIAL/BUDGET IMPACTS: The City of Aspen will have responsibilities as landlord
to prepare the space for a new tenant. These costs include ensuring the current tenant leaves the
space in a clean and orderly fashion, transferring the City’s liquor license and making any repairs
within the space.
While lease negotiations are still underway, the City’s estimate for annual rent is $188,800. This
is consistent with providing a major contribution to the Wheeler’s non-profit arts grant program.
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CITY MANAGER COMMENTS:
ATTACHMENTS:
Attachment #1 – Round One Composite Scoring Sheet
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Attachment #1EVALUATION CRITERIACRITERIA WEIGHTResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREResponsiveness ScoreSCOREConcept & Menu Offerings4031 1240 45 1800 34 1360 23 920 43 1720 36 1440 44 1760 42 1680 34 1360 29 1160 34 1360Bar OfferingMenuOverall ConceptCollaboration with Wheeler Programs Willingness to collaborate stated1029 290 39 390 34 340 20 200 37 370 36 360 42 420 38 380 32 320 31 310 35 350Qualifications and Business Model2531 775 45 1125 34 850 22 550 44 1100 41 1025 44 1100 43 1075 32 800 34 850 35 875Experience Operation in Aspen or resort communityMladen Todorovic "The Vault"Wheeler Opera House Restaurant Rental Space Kevin Joseph "Wheelhouse"Jimmy Yeager "Mill St Saloon"Shlomo's at the NellPlatinum Productions "Smuggler & Co"Mr Grey "Beck & Bishop"Green Cuisine "Wheeler Café" Hayden's PROPOSAL EVALUATED BY: Responsiveness Scores Added Together from All Evaluators then inserted into the Responsiveness Score Line.Aspen WienerstubeVentures dba Capital Creek Brewery "Aspen Public House"Fiercely Local "Justice Snow's"communityOverall business planPersonnel, their experience, rolesApproach to Shoulder Seasons1531 465 45 675 35 525 9 135 46 690 39 585 44 660 39 585 36 540 34 510 39 585Financial StructureHow closures are addressedLease Rate1030 300 38 380 27 270 16 160 41 410 40 400 39 390 31 310 27 270 31 310 30 300 3070 4370 3345 1965 4290 3810 4330 4030 3290 3140 3470RESPONSIVENESSExcellent = 9 to 10Very Good = 7 to 8Good = 5 to 6Not so Good = 3 to 4Unacceptable = 1 to 2Inresponsive = 0Capital Creek BreweryHayden's Kevin Joseph Mr GreyTOTAL SCOREP28III.